Chatbots have come a long way since inception. While we’ve long used them for shopping and to expedite customer service requests, with growing popularity and use cases, they’re now common in fields from finance to healthcare. In particular, medical chatbots can achieve everything from improving the efficiency and quality of care, to quickly connecting patients to important information or providers. Like most machine learning tools, the more data a medical chatbot is trained on, the
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Chatbot in Healthcare
Why The Evolution of Tech Will be Based on APIs
Layoffs continue to ripple across the economy. Starting with big tech firms and the digital businesses that overhired during the early days of the pandemic, pink slips have now spread to the industrial, manufacturing and professional services industries. While there are numerous theories on the underlying causes and exacerbators of the surge in job loss, at its core lies a question of efficiency. Companies lay off workers when they believe - rightly or wrongly - that they can accomplish the
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Wysa Secures $20M for AI-Powered Mental Health Chatbot
What You Should Know: - Wysa, a Boston, MA-based AI digital platform for mental health, today announces it has secured $20M in financing led by HealthQuad, who along with British International Investment (BII), the UK’s development finance institution, joins earlier investors W Health Ventures, Kae Capital, Google Assistant Investments, and pi Ventures amongst others. - Funds will enable access to clinically evidenced digital therapeutics (DTx) in the US, UK, India and other global
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Therapeutic Alliance: Building Relationships With AI Therapy Chatbots
What You Should Know: - Can we build relationships with AI therapy bots as well as we can with other human beings? This research says yes. - A recent peer-reviewed study in Frontiers of Wysa, an advanced conversational AI for mental health, shows people develop an emotional bond with its chatbot in much the same way people bond with a human therapist. This ‘therapeutic alliance’ is crucial in helping people meet the goals of treatment, the study found. Peer-reviewed study reveals
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LifeOmic Acquires Bavard, an Enterprise-Grade Conversational AI Platform
What You Should Know: - LifeOmic, a software company that leverages the cloud, machine learning and mobile devices to power precision health and wellness solutions announced it has acquired Bavard, a Utah-based conversational artificial intelligence (AI) company offering intelligent digital assistants and platforms. Financial details of the acquisition were not disclosed. - The acquisition comes as AI technology has experienced widespread adoption in the health care space, a trend
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Suki Launches Windows Version of Voice-Enabled Clinical Digital Assistant
What You Should Know: - Suki, a provider of voice artificial intelligence (AI) technology for healthcare, announced today the launch of a Windows version of Suki Assistant, expanding the use of the company’s proprietary technology to Windows-powered computers. This offering complements Suki’s existing mobile and web apps, rounding out access to Suki Assistant and delivering the health care industry’s first end-to-end voice-enabled clinical
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Chatbots in Healthcare: A More Humanized, Patient-Oriented Approach
The adoption of chatbots and virtual assistants, coupled with the integration of artificial intelligence and machine learning technology, has revolutionized the healthcare industry. In many ways, chatbots have become ubiquitous, providing a more optimized user experience through digital means. The healthcare industry has already benefited immensely from this technology, namely through greater access to valuable services and information, more accuracy in determining what care patients require,
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Northwell Health Offers COVID-19 Screening Chat for NY Schools and Employers
What You Should Know: - Northwell Health announced that its Northwell Direct unit, which works with large employers, will be offering Conversa HealthCheck to screen employees, customers, students, and visitors. - HealthCheck is a quick, chat-based electronic screening for symptoms and signs of exposure to COVID-19. If cleared, users receive a digital "badge" that allows entry to a facility. If not cleared, they are given additional information on staying home and steps for testing
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Baptist Health Implements First-of-its-Kind ED to PCP Referral Automation
What You Should Know: - Baptist Health deploys first-of-its-kind conversational digital assistant powered by LifeLink for patients who are discharged from the Emergency Department (ED) with referrals. - Since launch, the conversational chatbot solution, which engages patients with mobile messaging to recommend follow-up care, the number of PCP appointment requests have increased by 15%. The technology is integrated into Cerner and Salesforce, personalizing the patient experience by
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4 Areas Driving AI Adoption in Hospital Operations and Patient Safety
COVID-19 has put a tremendous burden on hospitals, and the clinicians, nurses, and medical staff who make them run. Many hospitals have suffered financially as they did not anticipate the severity of the disease. The extended duration of patient stays in ICUs, the need for more isolated rooms and beds, and the need for better supplies to reduce infections have all added costs. Some hospitals did not have adequate staff to check-in patients, take their temperature, monitor them regularly, or
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