Patients have taken a more active role in their healthcare journey, and with more digital options than ever before, their expectations have significantly shifted. More are taking their healthcare-related searches online –– an estimated 80 percent according to a recent report by Doctor.com –– and adopting a consumer-like approach, comparing and contrasting providers to find a practice that fits their needs to a tee. With patient consumerism on the rise, it’s become imperative for providers to
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Healthcare Policy Regulation & Reform | News, Analysis, Insights - HIT Consultant
Why An Integrated Healthcare CRM Is Critical to Patient Engagement
Customer Relationship Management (CRM) is the well-known backbone of commercial sales forces across the globe. But what many don’t realize is that CRM has a utility that extends far beyond relationship-building in a traditional business setting. CRM systems are now engaging more than customers. They’re engaging patients in a healthcare setting far more complex than any retail or B2B enterprise.
CRM applications are used to engage patients by providing them with a superior experience from their
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Innovaccer, Launches InAPI to Aggregate Healthcare Data for Providers, Payers, and Vendors
Healthcare organizations are riding the wave of digital disruption with increased adoption of applications to power patient centric-care, communications, and collaboration with peer organizations in the network. With this objective, they are seeking to integrate crucial information across the care continuum and establish interoperability among complex and disparate data systems- including legacy systems.Existing Interoperability ChallengesThere are over 200 EHRs in the US healthcare space,
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Cerner Launches Social Determinants Innovation Collaborative with Over 30 Health Systems
This week, Cerner announced the launch of the Social Determinants Innovation Collaborative (SDIC), a group of over 30 health systems that come together to share best practices and steps forward in addressing social determinants of health.The Impact of Social Determinants of Health DataThe CDC defines “social determinants of health” as the circumstances in which people are born, grow up, live, work, and age. Social, environmental and economic factors – such as transportation, housing, nutrition,
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You Want Patient Engagement? Make The System Navigable
Last month, New York Times reporter Robert Pear died at age 69 from complications of a stroke. The name was unfamiliar to me, and I guess that’s to be expected, given what I’ve learned of the man since.
Turns out Robert Pear was a thoughtful, unassuming reporter who wanted the accuracy and validity of his work to speak for him. This approach engendered much respect among his peers in the 40 years that he primarily covered healthcare policy.
“Robert was an exacting reporter,” writes
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Innovaccer Launches ACO Comparison & Performance Enablement Tool
Innovaccer Inc., a San Francisco-based data activation company, today announced the launch of the brand new version of its ACO comparison and performance enablement tool, ACO Compare. With Innovaccer’s latest offering, ACOs can figure out concrete strategies and build comprehensive roadmaps to achieve their goals based on in-depth analysis and regression on critical data points.Growing Importance of Understanding The Value-based Care LandscapeWhile ACOs have traditionally been considered to be
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RSIP Vision Launches AI-Driven Solution for Knee Replacement Patients
RSIP Vision, a provider artificial intelligence (AI), computer vision, and image processing technology, has announced the release of a new AI module that promises a life-changing impact on the millions of patients who undergo knee surgery every year. For most, knee replacement surgery is a difficult option, with a painful recovery and a long, rigorous rehabilitation period. Now the superior accuracy and precision of the RSIP Vision AI solution, unmatched in the market today, revolutionizes knee
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Nuvi Acquires Patient Experience Platform Banyan
Nuvi, an enterprise social management software, today announced its acquisition of Banyan, Orem, Utah-based patient experience software company that provides best-in-class digital marketing, reputation management, and patient communications solutions. Financial details of the acquisition were not disclosed.Why Banyan?Founded in 2013, Banyan’s platform grants healthcare providers the ability to connect with their patients through their HIPAA-compliant social media application, enhancing the
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Why Playing Political Games Does Not Improve Patient Care
Now that it is the political season where divisiveness rules the day, the bevy of President wannabes’ interest in maternal health is suspect. After all, none of them have joined the many maternal health advocates who praised the President for signing into law the Preventing Maternal Deaths Act which gives grants to the states to help identify the causes of maternal mortality.According to the Centers for Disease Control and Prevention, black and American Indian/Alaska Native women are about 3
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Welltok Report: Why It Is Time to Rethink The Patient Journey
It is time to rethink the patient journey. It’s no longer just about how you interact with patients from their first appointment to discharge, but rather the broader ongoing journey to optimal health that occurs largely outside of the provider setting, according to a new survey conducted by Welltok. The "Rethink the Patient Journey" report of more than 1,600 adults found that 84% of respondents would be more loyal to their provider if their overall health and wellbeing were supported outside of
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