The ease in which protected health information (PHI) is shared, accessed, and analyzed has a direct impact on clinical productivity, patient care coordination, and health outcomes. Today, clinicians still spend a considerable amount of time typing in, clicking through, and editing electronic health records (EHR). Manually keying-in patient data into fields is not only time-consuming and inefficient, but it can also lead to medical errors if any of the information is typed incorrectly.
This
Read More
Fighting Front-End Staff Burnout Without Compromising Care
Research tells us that self-advocacy in healthcare is important, for both patients and providers. But self-advocacy is hard for patients today. Patients must navigate the complex, fragmented healthcare ecosystem to advocate for personal needs and have their voices heard.
Unfortunately, patients now face a new challenge: the clinical support staff that plays a crucial role in guiding patients through their healthcare experience are increasingly burned out.
Read More
Patient Data & Decentralized Web: The Key To A Healthier Future?
Interoperable data and IT systems in healthcare has long been an enigma - many have tried to tackle the challenge, but until now very little has changed. A truly interconnected network that brings together the infinite number of siloed systems used in healthcare services around the world, and even within the same county, has remained elusive. And so too has patient access to their own data. Considered by some as two distinct problems, however in reality the answer to both is the same: web 3.0
Read More
Leveraging A More Impactful Analytics Strategy to Improve Your Health Plan Member CX
Healthcare organizations are increasingly eager to leverage analytics technologies, including machine learning and artificial intelligence (AI), in new ways. One telling sign of this is that the global predictive analytics healthcare market, which was valued at $1.8 billion in 2017, is projected to reach more than $8.5 billion by 2025.
But as technology evolves, it’s clear that the types and use of analytics platforms that can drive change among health plans — as well as the breadth of
Read More
Why HIPAA Training Doesn’t Work. And How To Fix It
HIPAA, for better or worse, is a part of every healthcare business. It does not matter if your company is a traditional clinic or a cutting-edge AI platform powered by PHI (protected health information). There are different approaches to comply with HIPAA, and organizations as varied as clinics and AI platforms typically employ these different approaches.
HIPAA is not new. In fact, it’s older than companies like Facebook and predates the first iPhone. But, the way that we do HIPAA training
Read More
4 Areas Where Technology Can Help Healthcare Workforce Enhancement
Staffing and workforce management have long been one of the most difficult responsibilities borne by healthcare executives, specifically those with responsibility for revenue cycle operations.
When the COVID-19 pandemic began, workers in administrative roles (the entire revenue cycle teams) were sent home. We didn’t know that almost two years later many would still be working remotely and that it might be that way from now on.
A recent survey commissioned by AKASA and conducted by
Read More
Why Hospitals Need to Prioritize Clinical Data Management in 2022
The past two years have been fraught with difficulties for the healthcare industry. Labor shortages have negatively impacted hospitals and health systems nationwide, intensifying the burden on healthcare workers already strained. In fact, the latest job report from the U.S. Bureau of Labor Statistics has shown healthcare employment down by nearly half a million since February 2020.
While a lack of sufficient staff has obvious implications on providing patient care, the labor
Read More
What You Don’t Know About Your Patients Could Cost You
Healthcare spending is projected to exceed $6 trillion by 2028, largely driven by rising costs of care for an aging population and the growing number of Americans suffering from chronic physical conditions such as pulmonary disease, diabetes and hypertension.
To improve health outcomes while lowering cost of care, providers and payors increasingly are implementing value-based care (VBC) payment models. VBC contracts are structured to reward proactive and preventive healthcare, measurable
Read More
With No End in Sight for COVID, Why Is Congress Not Acting on Telehealth?
Long gone are the days of physicians arriving at a patient’s bedside, medical bag, and stethoscope in tow. The idea of a house call is quaint, like something seen in an old movie. But during the COVID pandemic, this olden idea has received a high-tech upgrade in the form of telehealth. The Centers for Medicare and Medicaid services recently acted in the best interests of patients and health care providers by covering telehealth services through 2023. But unless Congress acts to expand coverage
Read More
3 Ways Artificial Intelligence Can be Used to Improve Health Equity
When I graduated from medical school and took the Hippocratic Oath, I vowed to not just treat the illness on a patient’s medical history form but to treat the person behind the diagnosis. To do this well, clinicians need to understand the whole person and the context in which they live — their race, gender identity, native language, socioeconomic status, or zip code, among other things — to ensure equitable care. According to the CDC, health equity is reached when every person has the
Read More