Healthcare data is notoriously vulnerable to hacking. The pandemic has stretched industry resources thin, and data quality and security are suffering as a result. In addition, the rise in mobile applications, the adoption of mobile workstations, and the ease with which organizations can now expand into cloud accounts have made the industry more vulnerable than ever before. In short, “the attack surface” is now expansive.
According to IDC, an astounding 36% of the world’s
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What The Finance Industry Can Teach Healthcare About Digital Transformation
The COVID-19 pandemic feels like a once-in-a-lifetime event for those of us involved in healthcare, but the patterns of how the crisis affected our industry feel familiar.
Stop me if you have heard this before: incumbent players in a broad industry made very slow and fragmented technological advances for years with no real threat to their business. Then, a sudden and transformational event catapulted direct-to-consumer technologies, forcing the incumbents to fundamentally alter their business
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CPQ: Optimizing MedTech Operations and Sales to Accelerate Cash Flow
The lead-to-cash process in most B-to-B organizations––particularly those operating in the medical device industry––is often complex and lengthy. This is even more apparent when operations, sales and customer success teams operate in manual and siloed environments.
In this all-too-common scenario, not only does it slow cash flow velocity, it also leaves the organization vulnerable to inconsistencies, inaccuracies and more errors every time a handoff occurs between
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Why Mainstream Precision Medicine Hinges on Healthcare HPC Storage
The healthcare industry is experiencing a data deluge, and it shows no sign of slowing down.
In 2020, estimates reported that healthcare data comprised a staggering 30% of the world’s total data volume; projections for 2025 bump that number up to 36%, a growth rate outpacing every other industry.
This is promising news for precision medicine, the data-driven healthcare initiative that promotes the right treatment for the right patient at the right time.
Precision (or personalized)
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When Automation Meets Empathy: Intelligent Virtual Assistants for Healthcare
Advances in conversational artificial intelligence are transforming basic chatbots into intelligent virtual assistants that provide comfort and utility for healthcare consumers and the healthcare organizations that serve them.
Most consumers have their minds made up about automated phone agents, and not too many people like them. Who among us hasn’t experienced the frustration of an automated phone menu when calling for a doctor's appointment or shouted “representative!” into our
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Early Use of Diabetes Technology Drives Better Patient Outcomes in Kids
A recent study from Stanford found that pediatric patients with rapid access to continuous glucose monitoring soon after a type 1 diabetes diagnosis had healthier blood sugar values than an earlier group of patients who weren’t given the monitors near the time of diagnosis.
The research provides an example of how the healthcare industry is evolving to use technology: It provides more frequent touchpoints with caregivers, makes quality care available to a larger number of patients, and
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What Healthcare Leaders Need to Do Now About Ransomware
If ransomware is not a topic of conversation around any healthcare organization’s boardroom table, directors and senior executives may be exposing the organization (and themselves) to considerable risk. Here’s a guide to ransomware trends for 2022 and steps healthcare leaders can take to help protect their organizations.
Ransomware trends in 2022
The risk of a ransomware attack in 2022 is substantial, with gangs specializing in targeting the healthcare sector. Last year saw dozens of
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Ease of Access: Applying the “911” Principle Across Healthcare
The fastest way to access healthcare in the United States isn’t through a primary care physician or urgent care or orchestrated referrals processes. It comes through three taps of a button: Nine, one, and one.
Dialing 911 during a medical emergency is a straightforward process: Callers are routed to the correct dispatcher, resources are deployed quickly and effectively, and patients are transported to the correct facility to receive care. Through three simple numbers, you are whisked
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How to Make The Transition to Rules-Based Nurse Scheduling Software
In today’s complex and fast-paced healthcare landscape, the benefits of rules-based nurse scheduling software are undeniable. First, consider the challenges nurses face: they comprise the largest percentage of healthcare professionals, and their role is one of the most demanding. According to a recent study by management consulting firm McKinsey & Company, 22% of nurses are considering leaving their jobs, 60% of which said they were more likely to do so since the beginning of the pandemic.
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To Engage and Activate Patients, CRM Alone Isn’t Enough
We talk about patient engagement a lot in healthcare today. But the reality is, we often don’t just want a patient to engage with a piece of content or information; we want them to take action. The traditional CRM and marketing automation are great tools for the former – keeping patients and their healthcare providers connected. But it does little to move beyond a digital connection.
Today’s patients (or, consumers) expect more from all of their relationships, especially their healthcare
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