What You Need to Know:
Verily has launched COVID-19 Pathfinder– a new set of tools that provide on-demand access to COVID-19 information directly from a hospital or health system website.
To help relieve the burden on care teams, Verily has launched COVID-19 Pathfinder, a screening tool and programming template that provide on-demand access to COVID-19 information directly from a hospital or health system website. San Joaquin General Hospital, Western Wisconsin Health, Morehouse School of Medicine and Morehouse Healthcare are already using Pathfinder to help guide their own communities to relevant information on the virus and local resources.
Here are four things to know about COVID-19 Pathfinder:
1. The Pathfinder virtual agent template, co-developed with Google Cloud, enables health systems or hospitals to program chat or voice bots to automatically answer questions about COVID-19.
2. The COVID-19 Pathfinder includes a free embeddable screening tool and a programming template for virtual agents, such as chat and voice bots that enables patients to answer questions about their symptoms and/or health risk factors, then provides relevant information tailored to their responses.
3. Working with Verily and Google Cloud, health systems can build these chat or voice bots, and easily integrate Pathfinder content across various platforms, such as web, phone, and SMS.
4. All Pathfinder content is sourced from public guidance from the Centers for Disease Control (CDC) and World Health Organization (WHO), as well as other public health authorities, and curated and updated by Verily.