What You Need to Know
– Sharecare creates a free interactive, clinically validated COVID-19 screener — that can be embedded on any organization’s website as a tool to initially screen for a person’s risk of COVID-19.
– The screener is a dynamic COVID-19 consult algorithm based on clinical guidelines from the CDC, WHO and other major medical organizations as well as primary research studies from medical literature.
– Sharecare has partnered with NTT DATA on this interactive chatbot using IPsoft’s industry-leading cognitive AI Amelia.
Sharecare, the digital health company that helps people manage all their health in one place, today announced the launch of a free clinically validated COVID-19 chatbot screener – developed in partnership with IPsoft and NTT DATA – to provide the general public with a helpful way to anonymously self-screen for the novel coronavirus. Accessible via Sharecare’s website and smartphone app, the screener is available for free to any U.S. organization to put on their website in an effort to empower people to reduce the spread of COVID-19 while easing the strain on healthcare providers.
Sharecare’s integration of Amelia and AskMD
The COVID-19 chatbot screener is a dynamic COVID-19 consult algorithm based on clinical guidelines from the CDC, WHO and other major medical organizations as well as primary research studies from medical literature. This tool is consistently updated to reflect the latest, evidence-based information to provide accurate, actionable “next steps” guidance.
With the novel coronavirus pandemic forcing social distancing and shelter-in-place orders across the United States, Sharecare incorporated the latest guidance on COVID-19 into AskMD, its symptom checker that was built from more than 20 years of military-funded research, led by medical informatics pioneer Dr. Larry Weed. Sharecare partnered with NTT DATA to integrate the dynamic AskMD algorithm into an interactive conversational solution powered by IPsoft’s industry-leading cognitive AI, Amelia.
COVID-19 Screener: How It Works
By harnessing the power of Amelia’s true-to-life conversational abilities, the resulting COVID-19 screener from Sharecare allows people to get answers quickly and anonymously without having to wait, helping them understand the severity of their COVID-19 risk; and whether they need to go to the emergency room, consult a medical professional, or stay home and monitor symptoms.
“Every day, healthcare providers receive a swell of inbound calls from people concerned about the health and well-being of their families, and they just don’t have the resources to field every concern at scale. Amelia is a screener capable of answering hundreds of thousands of calls each day, and she can evolve to help answer questions safely and with a high degree of accuracy,” said Dr. S. Vincent Grasso (DO, MSIS, MBA), global practice leader for Healthcare & Life Sciences at IPsoft. “Sharecare’s integration of Amelia and AskMD will give a concerned and anxious public the answers they need, and allow medical professionals to focus on tackling the global pandemic from the front lines.”
Pisgah Health Foundation Extends COVID-19 Chatbot Screener to Residents
One of Sharecare’s strategic partners in the Blue Zones Project® – the proven community well-being improvement initiative impacting 3.5 million people across 51 communities in North America by optimizing the environments where people spend their time – Pisgah Health Foundation is the first institution to extend this resource to the communities it serves. Driven by its mission to purposefully, creatively and collaboratively enhance health and well-being across western North Carolina, Pisgah Health Foundation’s reach spans more than 300 local non-profit organizations, provider groups and public health departments.
“Our aim at the Pisgah Health Foundation is to improve the overall well-being of the communities we serve through innovation and partnerships. With the support of Sharecare and the Blue Zones Project, we are rapidly responding to the needs of our community during this uncertain time by deploying resources and lifesaving capabilities like Sharecare’s screener to our residents and strategic partners,” said Lex Green, president at Pisgah Health Foundation.
For more information about Sharecare’s COVID-19 chatbot screener – including instructions and HTML code to add to your website – please visit www.sharecare.com/chatbot.