Virtual care software company, Zipnosis has announced the launch of ZipPlus – a customized virtual care platform offering designed to give health systems the tools and support they need to deliver truly personalized care.
Today’s Health Systems Not Realizing Benefits of Virtual Care
Health systems are not fully realizing the benefits of virtual care as they struggle to overcome disparate technologies that are designed without the patient at the center, and implemented without provider workflow and integration considerations, according to research from Zipnosis’s recent benchmark report. Specifically, 54 percent of health systems say they expect integrating virtual care with existing technology solutions to be a challenge and 61 percent expect roadblocks when it comes to gaining provider acceptance. That’s in addition to the 64 percent who report that patient utilization has been a challenge since deploying their virtual care solution.
ZipPlus Personalized Virtual Care Platform
Delivering personalized care is twofold – once access to care is established, a vital step in the patient journey is finding the right kind of care in the most seamless and convenient way. ZipPlus aims to provide an improved patient experience while addressing major pain points of health systems such as provider workflow and integration to existing technology solutions. The platform combines Zipnosis’ existing technology to pair patients with providers virtually via chat, video, asynchronous interview, and phone – giving patients a personalized, unique experience – specific to the care they need.
Why It Matters
“We continue to hear from our health system customers that virtual care deployment is narrow and integration is a challenge, and in many cases prohibiting widespread adoption,” said Jon Pearce, CEO, Zipnosis. “ZipPlus breaks down these barriers in two ways. The first barrier is technology. Within the ZipPlus program, we can fully integrate the patient and provider experience via FHIR or API’s into Epic, Cerner and Athena. The second barrier is an aligned strategy for virtualizing care. With ZipPlus, Zipnosis and our partners sit down to create a multi-year roadmap for clinical business lines, such as behavioral health, post-surgical follow-up, travel medicine, hypertension – or any service using our powerful virtual care technology platform as the foundation. These unique roadmap partnerships are truly a first for the industry and position us well as the undisputed standard in virtual care.”