58% of patients believe two-way, at-home monitoring devices are very useful to interact with their healthcare provider than a more basic one-way at-home device, according to a report from West. The report, Strengthening Chronic Care reveals while (50%) of patients feel an at-home medical device that measures their health using sensors and sends information back to providers for an evaluation would be extremely beneficial, nearly three in five believe a two-way at-home medical device that allows for additional communication would be useful.
Key Drivers for Two-Way At-Home Monitoring
Ultimately, more patients prefer the idea of using a two-way at-home medical device to interact with their healthcare provider than a more basic one-way at-home device. Because there is so much evidence to show that patients need and want support all the time – not just when they are face to face with providers –advanced monitoring technology such as biometric devices and strategies that involve tailoring communications, are invaluable.
The report finds that adopting these types of tools and strategies, providers can improve chronic care and drive better patient outcomes.When patient outcomes improve, unnecessary hospital readmissions and admissions decrease, patients have better overall healthcare experiences, and hospitals and health systems are able to earn more reimbursements and avoid penalties.
Other key findings from the report include:
– 54% of patients feel a weekly or twice weekly check-in from their provider would be valuable.
– 1 in 5 patients feel they need 24-hour assistance managing their chronic condition.
– 21% of patients feel they need 24-hour assistance managing their chronic condition.
– Only 16% of patients reported feeling motivated to make changes to improve their health after being admitted to the hospital because of a chronic medical condition
– Two in three (66%) patients say they do not get valuable personalized information from their provider. Instead, they receive very general information
– Only 12% of patients with a chronic condition insist their healthcare provider is doing a good job of delivering information tailored to their specific needs and condition.
– 60% of patients feel they spend more time discussing their symptoms with healthcare providers than ways to manage their condition.
– 39% of patients need the most help managing their condition at home and in daily life.
– 91% of patients say they need help managing their disease.
– 70% of patients with a chronic condition want more resources or clarity to help manage their disease.
Survey Background/Methodology
The report, Strengthening Chronic Care, shares findings from two West surveys on chronic disease management. The first survey, conducted by Kelton Research on behalf of West, collected insights from 502 adults in the U.S. that have at least one chronic health condition and have been hospitalized as a result of a chronic illness. The second survey was administered by West and targeted 417 healthcare providers. Survey responses helped identify some of the problems surrounding chronic care, and what it will take to address those issues.
