What You Should Know:
- Baptist Health deploys first-of-its-kind conversational
digital assistant powered by LifeLink for patients who are discharged from the
Emergency Department (ED) with referrals.
- Since launch, the conversational chatbot solution, which
engages patients with mobile messaging to recommend follow-up care, the number
of PCP appointment requests have increased by 15%. The technology is integrated
into Cerner and Salesforce, personalizing the patient experience by
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Salesforce
How Data Silos Are Ruining the Modern Healthcare Industry
With new administrative requirements and an increasingly competitive market, the job of a healthcare professional is no longer just about providing care to patients. In fact, healthcare professionals now spend an average of 10 hours per week on paperwork and administrative tasks, according to a 2018 survey from Medscape. This can be frustrating, and it’s only compounded when healthcare workers have to enter the same exact information over and over again—a tedious reality for many healthcare
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Humana Taps Salesforce to Power its Enterprise Clinical Operating Model
What You Should Know:
Health insurer Humana has selected Salesforce to deliver
a more connected, personalized healthcare experience for its members.
- Through a new multi-year agreement, Humana will
capitalize on infrastructure and capabilities offered by Salesforce Health
Cloud to create an integrated health experience for its members.
Health insurer Humana has inked a new multi-year agreement with Salesforce to deploy Salesforce Health Cloud to help power its Enterprise Clinical
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Bridge Connector Lands $25.5M to Expand Healthcare Integration Platform
What You Should Know:
- Bridge Connector raises $25.5 million in Series B funding to advance interoperability layer for healthcare organizations as demand for integrated health data intensifies during COVID-19 pandemic.
- The investment will support the growth of Destinations,
the company’s new integration-platform-as-a-service (iPaaS) that connects
health data systems using use-case-based interoperability blueprints to speed
integrations with major vendors.
Bridge Connector,
a
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Salesforce, CVS Health Integrates COVID-19 Return to Work and Campus Solutions
What You Should Know:
- Salesforce and CVS Health announced
a strategic relationship to help organizations, including employers and
universities, return critical populations to the workplace or campus. With this
new joint offering, which combines Salesforce Work.com capabilities
with CVS Health’s Return Ready, worksite and campus
locations will be able to provide complementary services for wellness
assessments, COVID-19 testing and manual contact
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Mayo Clinic to Automate Patient Triage in ED to Reduce Physician Burden, Optimize Emergency Room Visits
What You Should Know:
- Mayo Clinic has inked a partnership Diagnostic Robotics
to automate their patient triage system – allowing Mayo Clinic to make quicker,
smarter decisions for patients when limited medical resources are available.
- The new AI-driven platform will supplement the
physician decision-making process in real-time by assisting with the clinical
intake of patients – analyzing a simple questionnaire filled out by patients
and rapidly determining their symptoms, test
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How Social Determinants of Health Will Impact the Future of Benefit Coverages
Do you have access to healthy foods, transportation to a doctor, high-speed internet for telemed appointments, or a roof over your head? These are assumptions that most of us take for granted, and are not the questions that insurers usually take into consideration. But, as they look to increase member outcomes and foster long-term customer loyalty, considering the changing needs of many consumers in the face of today’s current affairs, it’s time they did.
In fact, forward-looking health plans
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Amazon, Epic, Mayo Clinic, Intermountain, Others Form COVID-19 Healthcare Coalition
What You Should Know:
The COVID-19 Healthcare Coalition is a
collaborative private-industry response to the novel coronavirus.
Its mission is to save lives by providing real-time
learning to preserve healthcare delivery and protect U.S. populations.
Coalition partners include Arcadia.io, athenahealth, Buoy
Health, the CommonWell Health Alliance, Epic, HCA Healthcare, Intermountain
Healthcare, LabCorp, Leavitt Partners, MassChallenge, Mayo Clinic, Microsoft,
MITRE, Rush
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Suki Raises $20M to Expand AI-powered, Voice-Enabled Digital Assistant for Doctors
What You Need to Know:
- Today, Suki announced a Series B funding round of $20 million, led by new investor Flare Capital Partners and including top investors like First Round and Venrock.
- In just two years, Suki has established its product as a leading solution to address the urgent crisis of physician burnout and is already trusted by independent and group practices as well as leading systems like Sutter Health and Ascension.
- Suki will use the funding to expand its user base
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KLAS Names Epic, Pivot Point, Accenture Overall Best in KLAS 2020
- Epic was named the top Overall Software Suite for the tenth consecutive year in the Best in KLAS 2020 Software & Services report. - Pivot Point Consulting, a Vaco Company, was named the top Overall IT Services Firm, edging out last year’s winner, Impact Advisors. - Accenture earned the award of top Overall Healthcare Management Consulting Firm.Today, KLAS Research announced released their annual Best in KLAS Software & Services that recognizes the leading vendors for solutions,
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