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Robotic Process Automation (RPA)

Automation Fills Gaps Left by Revenue Cycle Talent Shortage

by Noel A. Felipe, CRCR, SVP & Revenue Cycle Practice Leader, Firstsource 10/31/2023 Leave a Comment

Automation Fills Gaps Left by Revenue Cycle Talent Shortage

Healthcare providers are feeling the industry’s talent shortage in their administrative functions as well as clinical areas. One case in point: revenue cycle management. In a recent study, 63% of healthcare providers reported an inability to fill key revenue management roles. Reduced revenues and cash reserves are almost inevitable when providers don’t have sufficient staff to follow up on claims, manage appeals and help patients understand their financial responsibilities and
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Balancing AI-Enhanced Automation in Healthcare Revenue Cycle

by John Hataway, Sr.Director of Continuous Improvement and Automation at Savista 09/08/2023 Leave a Comment

Balancing AI-Enhanced Automation in Healthcare Revenue Cycle

Typically, hearing the terms “Automation or AI” elicits one of two responses-- an immediate sense of apprehension and avoidance, or a complete overestimation of its capabilities, though in some cases those two responses go hand in hand. However, neither view is particularly helpful as one is trying to understand the tremendous power of this capability and employ it in appropriate places within their business.  The truth is, automation and AI are here and they’re here to stay. Though there are
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3 Ways to Leverage RPA for Greater Value: Lessons from Healthcare

by John Nebergall, COO at Consensus Cloud Solutions 08/11/2023 Leave a Comment

3 Ways to Leverage RPA for Greater Value: Lessons from Healthcare

Despite assertions that healthcare is “burned out on talking about burnout,” the HIMSS 2023 presentations that have kept attendees talking long after the sessions ended included those that use automation to relieve workforce pressures. From ways to support smarter, more seamless discharge to remote check-ins with tonsillectomy patients, use cases for automation ramped up considerably during the pandemic. That’s a trend that is poised for takeoff now that ChatGPT is dominating discussions at
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Axuall’s CEO Talks Why Health Administrators Should Adopt Robotic Process Automation

by Fred Pennic 05/04/2022 Leave a Comment

Axuall’s CEO Talks Why Health Administrators Should Adopt Robotic Process Automation

Axuall’s CEO & Founder, Charlie Lougheed shares why health administration teams should embrace the power of robotic process automation (RPA). Built with leading healthcare systems, Axuall is a workforce intelligence company powered by a national real-time practitioner data network. The technology enables healthcare systems, staffing firms, telehealth, and health plans to dramatically reduce onboarding and enrollment time while also providing unique, powerful data insights for network
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Element5 Secures $30M to Expand Automation for Post-Acute Care

by Fred Pennic 05/03/2022 Leave a Comment

Element5 Secures $30M to Expand Automation for Post-Acute Care

What You Should Know: - Element5, the world’s first Automation-as-a-Service solution purpose-built for post-acute care, today announced that it has raised $30 million in a Series B funding round led by Insight Partners.  With the closing of the Series B funding round, Element5 has raised $48.5M in total capital to date.  - This investment will strengthen Element5’s position and enable the company to continue the disruption of the health care industry’s $400B post-acute
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Can Automation Drive Health System Outcomes?

by Pranay Kapadia, Co-founder and CEO at Notable 05/02/2022 Leave a Comment

Can Automation Drive Health System Outcomes?

The United States spends about $1 trillion per year on healthcare administration. 95% of healthcare workforce growth since 1990 has been administrative. But adding administrative staff hasn’t helped health systems stay on top of the increase in manual work queues, and it certainly hasn’t been improving outcomes for patients. So when asked if automation can drive better health system outcomes, through my work in healthcare technology, I know for a fact that it already is.  Research has
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Notable Secures $100M to Expand Intelligent Automation in Healthcare

by Fred Pennic 11/03/2021 Leave a Comment

Notable Secures $100M to Expand Intelligent Automation in Healthcare

What You Should Know: - Notable, a San Mateo, CA-based leader in healthcare intelligent automation, today announced it has raised $100M in Series B funding led by ICONIQ Growth, including participation by Greylock, F-Prime Capital, and Oak HC/FT to accelerate growth and innovation within the healthcare industry.  - The company plans to use the new round of funding to pioneer a novel intelligent automation approach for healthcare with the mission of reducing administrative burden
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Can Predictive AI Fully Inform Patient Care Decisions?

by Laura Coughlin, RN, BSN, MBA VP, Clinical Innovation and Development, Change Healthcare 10/15/2021 Leave a Comment

Can Predictive AI Fully Inform Patient Care Decisions?

In recent years, the healthcare industry has fully embraced the potential for artificial intelligence (AI) to transform healthcare practice and delivery. From the advent of big data to the arrival of EHRs, the industry is familiar with the hype that accompanies technology advancements. While these innovations have certainly been useful in many regards, healthcare remains deeply fragmented, inefficient, and prone to waste.  Many experts believe that AI will deliver on the long-promised
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8 Key Healthcare Revenue Cycle Benchmarks to Increase Productivity

by Fred Pennic 09/17/2021 Leave a Comment

8 New Key Healthcare Revenue Cycle Benchmarks to Increase Productivity

What You Should Know: - AKASA™, an automation company for healthcare revenue cycle management,  released a report titled, “New Productivity Benchmarks For The Healthcare Revenue Cycle" that includes the first-ever publication of the average time it takes health system staff to complete critical tasks within revenue cycle operations based on AKASA’s proprietary data. - These revenue cycle management benchmarks are some of the first for the revenue cycle industry and accurately forecast how
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Healthcare Automation Most Urgent Need to Improve Patient Care, Report Finds

by Fred Pennic 09/17/2021 Leave a Comment

5 Opportunities to Increase Electronic Exchange of Medical Documentation

What You Should Know: Half of the healthcare administrative staff report seeing an increase in the amount of manual data entry in the past 12 months — and 92% of clinicians agree that too much time spent on administrative tasks is a major contributor to healthcare worker burnout. This and other findings are revealed in the new Internet of Healthcare Report, produced by independent research firm Wakefield Research on behalf of Olive. The report uncovers how 1,700 patients, healthcare
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