What You Should Know:
- Baptist Health deploys first-of-its-kind conversational
digital assistant powered by LifeLink for patients who are discharged from the
Emergency Department (ED) with referrals.
- Since launch, the conversational chatbot solution, which
engages patients with mobile messaging to recommend follow-up care, the number
of PCP appointment requests have increased by 15%. The technology is integrated
into Cerner and Salesforce, personalizing the patient experience by
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Robotic Process Automation (RPA)
R1 and Automation Anywhere Team Up to Apply Enhanced AI to Revenue Cycle Management
R1, a provider of revenue cycle management (RCM) services is teaming up with Automation Anywhere to incorporate their Robotic Process Automation (RPA) technologies into the healthcare revenue cycle. This move supports the industry’s call for digital transformation across hospitals, health systems and physician practices alike. Benefits of Applying AI in Revenue Cycle ManagementR1’s technology solutions currently leverage RPA, driving improved results for its clients, such as increasing net
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