The concept of 'Patient Access' has evolved significantly. We all remember the good old days when patient access was an inbound responsive model – patients dialed into a call center phone number and were connected "round-robin" to the next available staff member with their call script. Then outbound voice and email messages and patient appointment reminders became common, and now access centers have begun to deploy more advanced communication channels such as natural language voice response,
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Revenue Cycle Management | News, Analysis, Insights - HIT Consultant
Cedar Joins Epic App Orchard to Enable Patient-First Billing Experience in MyChart
What You Should Know:
- Patient financial engagement platform Cedar announced the
availability of its patient billing solution, Cedar Pay in the Epic App Orchard
marketplace.
- Cedar engages patients through a frictionless billing
experience that is embedded in MyChart using single sign-on. By tailoring
in-app messaging and balance resolution workflows.
Cedar, a leading
patient financial engagement platform, today announced that Cedar Pay, its
flagship patient billing solution, is
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Clearwave Acquires Digital Patient Access Solutions Odoro
What You Should Know:
- Clearwave acquires Odoro, a provider of digital
patient-access solutions that makes the scheduling process easier and more
efficient for both healthcare providers and patients.
- Clearwave, a pioneer in digital check-in is poised to deliver the industry’s most comprehensive patient-engagement platform with the addition of Odoro’s rich, multi-channel scheduling capabilities.
Clearwave, a
healthcare industry leader in digital check-in and eligibility
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Providence Combines 9 Investments & Acquisitions to Form Tegria
What You Should Know:
- Providence combines nine operating companies to form
Tegria into a comprehensive suite of offerings for organizations across the
health care sector
-Tegria will focus on three key initiatives—healthcare
consulting and technology services, revenue cycle management solutions and
software technology and platforms.
Providence, one of the nation's largest health systems announce the formation of Tegria, a new company designed to provide next-generation
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Innovaccer Unveils Risk Adjustment Solution For Improved Coding Accuracy
What You Should Know:
- Innovaccer unveils new risk adjustment solution to help providers better segment their population to refine the risk scoring process and improve coding accuracy and efficiency, thereby improving performance on risk-based contracts.
- The solution utilizes Artificial Intelligence (AI) and
Natural Language Processing (NLP) to make risk predictions.
Innovaccer, Inc., a
leading healthcare
technology company, has launched its Risk Adjustment
Solution. Leveraging
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AMA Adds New CPT Codes Multi-Virus Tests to Detect COVID-19 and Flu
What You Should Know:
- AMA
announces new CPT codes for multi-virus tests to detect COVID-19 and flu for
immediate use.
The American Medical Association (AMA) today published an update to the Current Procedural Terminology (CPT®) code set that includes new code additions and editorial revisions for reporting medical services sparked by the public health response to the COVID-19 pandemic. The update to the CPT code set was approved by the CPT Editorial Panel, the
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Intermountain to Deploy AI-Powered Digital Assistants Across Clinically Integrated Network
What You Should Know:
- Intermountain Healthcare announced it will scale
Notable’s AI-driven platform across the health system’s clinically integrated
network to support thousands of providers, automate administrative workflows,
streamline the check-in experience for patients, and simplify provider
follow-up.
- The Notable Platform uses intelligent automation to identify and engage more patients in need of care and enables staff and clinicians to better serve patients by eliminating
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Getting Beyond the Telehealth ‘Stop-Gap’ Mentality
Since COVID-19 emerged as a major health threat, virtual care has taken off. As many as 46% of patients reported in late April that they had used telehealth to replace a canceled healthcare visit in 2020, while 48% of physicians said they had started using telehealth to treat patients.
While a shift in care models was necessary to address business continuity amid the pandemic, these trends also represent positive movements as a growing body of evidence supports the real-life benefits of
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TrustHCS, Visionary RCM, T-System, RevCycle+ Merge to Form New Entity CorroHealth
What You Should Know:
- CorroHealth – a newly-formed entity – combines the services and technologies of TrustHCS, Visionary RCM, T-System, and RevCycle+.
- Under this new entity, CorroHealth is committed to
helping clients navigate regulatory compliance complexities, ease physician burdens
and improve financial outcomes.
Today, four revenue cycle management services and technology organizations have merged together as a newly-formed entity—CorroHealth. TrustHCS, Visionary RCM,
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Change Healthcare Launches Solution to Enable Pharmacies to Manage COVID-19 Test Billing
What You Should Know:
- Change Healthcare launches a new solution that simplifies
billing to bring more COVID-19 testing options to consumers.
- New service
enables pharmacies to manage COVID-19 test billing within their traditional Rx
claims processes, driving the potential to dramatically expand U.S. testing
capabilities.
Change
Healthcare, announced a new solution, MedRx
that makes it easier for consumers to get COVID-19 testing in their local
pharmacies. The company’s
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