What You Should Know:
– Tegria, a Seattle-based healthcare technology, and services company, and Cedar, a New York City-based healthcare financial technology platform, announced the formation of a strategic partnership. The partnership will bring Cedar’s consumer-facing financial engagement platform to Tegria customers and deliver Tegria’s robust revenue cycle management expertise to Cedar’s extensive client base, enabling a seamless, intuitive, and dependable financial experience for both providers and patients.
– The first initiative of this partnership will be an organization-wide roll-out of Cedar’s post-visit patient engagement and payment platform, Cedar Pay, at Providence, one of the largest health systems in the nation with 52 hospitals and 1,000 clinics spanning seven states.
With patients today expecting best-in-class care and experiences from their healthcare providers and to meet increasing expectations, health systems need solutions that help them perform effectively, efficiently, and in a more humanized way – making partnerships like this essential. As Cedar’s preferred services partner, Tegria will provide revenue cycle optimization, implementation support and outsourced patient contact center support to Cedar clients.
At the same time, Tegria’s customers can benefit from Cedar’s patient financial engagement suite, which provides multiple tools to streamline the patient financial journey and revenue cycle management in a single platform. The end-to-end solution offers digital pre-visit administrative registration and financial pre-payment, as well as personalized post-visit billing processes, providing efficiencies and support for providers and their staff, while elevating the patient experience.
“Tegria’s partnership with Cedar elevates our ability to humanize the healthcare experience, in this case by providing clearer information, greater simplicity and more flexibility in the payment process,” said Wasif Rasheed, chief revenue and growth officer of Providence, which launched Tegria in October 2020. “Tegria’s revenue cycle management practice has a strong track record of delivering payment processes that simplify the financial experience for both patients and providers. Integrating Cedar into our suite of offerings will enable our hundreds of provider customers to benefit further from efficiencies, boost their patient engagement, and focus more fully on patient care.”