Aviation, military, NASA, or even utilities like the New York Power Authority—almost all high-consequence, complex organizations have one thing in common: a command center. The concept of a command center or a ‘war room,’ or ‘air traffic control’ has been around for a while. Command centers help counter logistical challenges, enable cross-collaboration and guide decision-making with state-of-the-art technology and communications. With them it seems there is absolutely nothing that cannot be
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Patient Wait Times
Your Room is Ready: How to Recapture Health System Revenue by Solving “The Motel Problem”
Healthcare leaders attempting to regain some of the revenue lost during the COVID-19 shutdowns now face a formidable challenge. The American Hospital Association estimates that U.S. hospitals and health systems lost $202.6 billion in just the four months from March 1 through June 30—roughly $50.7 billion per month.
Many variables feed into the overall financial impact for individual healthcare organizations, of course—including geographic location, local ordinances, specialty designations,
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Coronavirus Pandemic Reveals the Need for a Broader Digital Front Door
Healthcare facilities and providers around the country are experiencing COVID-19 differently. Many medical facilities treating COVID-19 patients have been overwhelmed, with some even resorting to creating pop-up hospitals to support the unexpected influx. Meanwhile, other providers have seen a sharp decline in their waiting rooms as patients have shied away from in-person appointments or had elective procedures postponed. Even patients with serious conditions are avoiding hospitals due to
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New App Prevents Exposure to Coronavirus in Medical Waiting Rooms
What You Need to Know:
- A new app called DocClocker has unveiled a way for patients to prevent exposure to potential coronavirus carriers in medical waiting rooms.
- With the DocClocker app, which was created and funded entirely by practicing medical physicians, patients can receive real-time wait times; preventing the spread of the highly contagious virus by limiting the exposure of sick patients in waiting rooms.
DocClocker®, a pioneering app that enables patients for the
first
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How Telehealth Technology Can Support Telepsychiatry and Telehealth-Supported Mental Health Practices
Primary care practices—supported by telepsychiatry and telehealth resources—are best positioned to improve access to mental healthcare, resulting in earlier intervention and improved mental health outcomes.
Over the past few years, we’ve seen encouraging improvements in the diagnosis and treatment of mental health conditions in the United States. Notably, recent government acts have improved access to mental health services for many Americans. Despite this, however, significant issues remain
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How Hospitals Can Improve Patient Flow Through Location-Aware Healthcare IoT
Nearly every healthcare setting wants to improve their patient flow.Overcrowded emergency rooms. Convoluted surgery schedules. Clunky patient handoffs between departments. Delayed discharges. Ambulance diversions. Long wait times for care or, even worse, patients abandoning treatment due to long wait times.Disruptions in the patient flow need to be taken seriously.But what kind of data do hospital administrators need to make informed changes to their patient flow and where do they find it?Rich,
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Why An Integrated Healthcare CRM Is Critical to Patient Engagement
Customer Relationship Management (CRM) is the well-known backbone of commercial sales forces across the globe. But what many don’t realize is that CRM has a utility that extends far beyond relationship-building in a traditional business setting. CRM systems are now engaging more than customers. They’re engaging patients in a healthcare setting far more complex than any retail or B2B enterprise.
CRM applications are used to engage patients by providing them with a superior experience from their
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StartUp Health Adds 11 New Startups to Army of Healthcare Transformers
StartUp Health, a platform where health transformers, partners, customers, investors, patients, and caregivers connect and accelerate the progress of the health moonshots.Here is a look at the 11 new members of Startup Health’s global army of healthcare transformers:1. Cityblock Health: Iyah Romm (Co-Founder & CEO)Cityblock is a Brooklyn, NY-based company building sustainable, scalable systems that provide high-quality, cost-effective care for underserved populations with complex health
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Report: Patient Satisfaction Tanks After 20-Minute Doctor Wait Time
When it comes to waiting for a doctor’s appointment, most patients are waiting 19 minutes, 19 seconds – which is just good enough to keep patients happy with their service, according to Vitals 7th annual wait time report. The report finds positive reviews start to skew negative after patients are left waiting more than 20 minutes revealing the important correlation between wait time and patient satisfaction. For instance, 49 percent of patients who had a 15-minute wait rated their doctor
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