It’s well known that the winter season typically creates spikes in illness and, consequently, a surge in healthcare visits. What might not be so obvious is that this time of increased demand is also the ideal opportunity for healthcare organizations to prioritize building trust and improving experiences for patients, clinicians and team members.
Just as science grows more sophisticated each year, allowing practitioners to better treat a greater number of medical ailments, so should
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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant
Epic, Impact Advisors, Nordic, Chartis Named 2023 Overall Best in KLAS® Awards
What You Should Know:
Epic, Nordic, Impact Advisors and The Chartis Group won the 2023 Overall Best in KLAS® awards. Epic was named the top Overall Software Suite for the thirteenth straight year in 2023 Best in KLAS – Software & Services report, released, which reports on the top vendors for 2022. Epic was also named the top Overall Physician Practice Vendor. Epic won thirteen other Best in KLAS awards in various market segments.
- Impact Advisors tied with Nordic to be a
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Why It’s Time for Intelligent Prior Authorization
The Centers for Medicare & Medicaid Services (CMS) recently proposed a new rule to advance interoperability and improve the prior authorization (PA) process for Medicare and Medicaid patients. Specifically, the rule stipulates that health plans adopt electronic prior authorization processes, adhere to shorter turnaround times, clearly communicate denial reasons, publish key metrics annually, and implement the Fast Healthcare Interoperability Resources (FHIR) Application Programming Interface
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Southern Illinois Healthcare Selects Xealth to Digitally Engage Patients
What You Should Know:
- Today, Southern Illinois Healthcare (SIH) announced that it’s using Xealth’s digital health platform system-wide to automate digital programs, starting with smoking cessation. SIH plans to add additional digital health programs to deliver operational efficiencies while enhancing the patient experience.
- The Xealth digital health platform is designed to help clinicians integrate, prescribe and monitor digital health tools for patients from one
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Memora Health & Virtua Health Partner to Streamline Patient Experience
What You Should Know:
- Memora Health, an intelligent platform for virtual care delivery and complex care management partners with Virtua Health, the largest health system in South Jersey, to streamline care delivery and improve the patient experience.
- The partnership will leverage Memora’s clinical intelligence platform across specialties to automate clinicians’ routine care tasks and streamline care management operations with the goal of removing unnecessary barriers and making it
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KLAS Report Reveals Key Challenges from Provider Organizations
What You Should Know:
- In September 2022, KLAS hosted the sixth annual Digital Health Investment Symposium (DHIS). Executives from healthcare provider organizations, HIT companies, investors, and innovators came together to collaborate on important developments in healthcare technology.
- Drawing on insights from a pre-summit survey as well as insights shared at the summit in small-group discussions, KLAS published a white paper highlighting core challenges identified by summit
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Patient Experience Impacted as More Healthcare Workers Consider Leaving Their Jobs
What You Should Know:
- Healthcare ranked last for employee satisfaction with pay compared to 27 other industries studied, according to the 2023 Healthcare Experience Trends Report from Qualtrics (Nasdaq: XM).
- The report also found that healthcare employees had lower scores than other industry employees across the core pillars of employee experience – engagement, intent-to-stay and employee experience vs. their expectation. Women reported lower scores than men across the domains.
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6 Healthcare Trends Impacting Medical Practices in 2023
What You Should Know:
- AdvancedMD, a provider of cloud healthcare software for independent medical, mental health, and physical therapy practices, announced today the top six healthcare trends that will have the biggest impact on physicians and medical offices in 2023.
- These trends are based on aggregated, anonymous user data from the more than 40,000 practitioners spanning 13,000 medical practices that subscribe to AdvancedMD practice management, EHR and patient engagement
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Why Prioritizing Patient Experience Is Essential for Small Healthcare Practices
Rising inflation and a looming recession are causing small healthcare practices to tighten their belts and eliminate unnecessary costs. Still, too many healthcare leaders are divesting where it may end up hurting them in the long run: digital solutions.
Digitization and automation can be a lifeline for healthcare practices. Staffing shortages and tedious and time-consuming tasks plague small healthcare businesses, and customers are turning to more modern and accessible practices for
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Why Proactive Patient Engagement Is The Pathway to Better Care Outcomes in 2023
When it comes to consumer engagement, other industries have had a significant head start. For years, retailers, banks, and other customer-centric organizations have been working hard on curating digital experiences that simplify, personalize, and secure interactions and transactions with their consumer base.
Accessing your savings account through an app is now the standard for millions of people. It’s second nature to use the chat feature on a clothing retailer’s website to get information
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