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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant

UCHealth Offers Virtual Assistant “Livi” to Patients Through Amazon Alexa

by Jasmine Pennic 08/08/2019 Leave a Comment

UCHealth Offers Virtual Assistant “Livi” to Patients Through Amazon Alexa

UCHealth announced this week it now offers a virtual assistant called “Livi” who allows patients to interact universally across the healthcare system using conversational AI, accessed through smart speakers.Introducing Virtual Assistant "Livi"Livi is a fully functional, all-inclusive virtual assistant sets the healthcare system apart from others that have launched virtual assistants only for a few services or specific tasks. Visitors to www.uchealth.org can chat with Livi through text commands,
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DrChrono EHR Integrates With OutcomeMD to Track, Analyze Patient Outcome Data, Cofounding Factors

by Jasmine Pennic 08/08/2019 Leave a Comment

DrChrono integration with Beam Telemedicine Network_DrChrono EHR Integrates with Beam to Power Telehealth Video Consults

DrChrono, a medical practice EHR and OutcomeMD, a company revolutionizing medical outcome tracking, today announced its integration that gives practices using DrChrono’s EHR the seamless ability to incorporate patient-reported outcomes into their clinical flow. OutcomeMD Solution Overview OutcomeMD is a software solution that uses literature validated patient-reported outcome instruments to score and track a patient’s symptom severity and inform treatment decisions.  The platform’s outcome
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State of the Patient Financial Experience in 2019: 6 Key Trends to Know

by Fred Pennic 08/07/2019 Leave a Comment

State of Patient Financial Experience Waystar 5

Waystar, a provider of cloud-based revenue cycle technology has released an industry survey examining today’s state of the patient financial experience. In the first half of 2019, Waystar surveyed 1,000 consumers about their last hospital encounter and their experience with the hospital business office. The study, "The Patient Financial Experience: Consumer Attitudes and Behavior," reveals that the biggest barriers to a positive patient financial experience are lack of understanding around
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4 Reasons Why Healthcare Executives Are Less Eager to Invest in Health IT

by Stephanie Kovalick, Chief Strategy Officer at Sage Growth Partners 08/06/2019 Leave a Comment

4 Reasons Why Healthcare Executives Are Less Eager to Invest in Health IT

Hospital and health system C-suite executives recognize that technology will play a central role in helping their organizations meet quality and cost objectives. Yet that’s not necessarily translating to a market that’s more fruitful for health IT companies. In fact, if your healthcare system is taking a more conservative approach to health IT investments in 2019, it’s not alone. A recent survey of 100 C-suite leaders by Managed Healthcare Executive found that fewer than half of healthcare
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CoxHealth Taps MDLIVE to Optimize The Virtual Care Experience for Patients & Providers

by Fred Pennic 07/31/2019 Leave a Comment

MDLIVE Inc., a virtual healthcare provider, today announced a strategic and landmark partnership with CoxHealth. As part of the partnership, MDLIVE’s virtual care platform will be seamlessly integrated into CoxHealth’s existing digital framework to optimize the virtual care experience for both consumers and providers across the state of Missouri. CoxHealth will leverage MDLIVE’s holistic virtual experience to better support the many complexities and systems involved in providing virtual
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Orca Health Integrates Smart Apps With Redox’s EHR Integration Platform to Power Secure Patient Care Plans

by Fred Pennic 07/31/2019 Leave a Comment

Redox Lands $33M for Scalable Healthcare Data Interoperability Platform

A new collaboration between Orca Health and Redox will allow Orca to integrate their smart apps with health systems looking for a modernized approach to the patient experience. Starting in the waiting room and extending along the continuum of care, Orca Health’s smart apps allow providers to guide, accompany, and instruct patients while simultaneously gathering a wealth of actionable data. Using Redox’s full-service EHR integration platform, Orca will quickly and securely transfer patient care
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Q&A: Scott Nordlund Shares Banner Health’s Approach to Healthcare Innovation

by Erica Garvin 07/31/2019 Leave a Comment

Banner Health Scott Nordlund Healthcare Innovation Banner Innovation Group (BIG)

Banner Health’s Chief Strategy & Growth Officer Scott Nordlund shares their approach to achieving healthcare innovation with their Banner Innovation Group (BIG).  It may only be comprised of staff members, but Banner Health’s BIG (Banner Innovation Group) has immense goals. Launched in May, BIG was created to engage with partners in healthcare and other fields—such as technology, academia, and venture capital—to rethink every part of the health care system, in all
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Rite Aid Launches Telehealth Kiosks With RediClinic Express in Pennsylvania

by Fred Pennic 07/30/2019 Leave a Comment

Rite Aid Launches Telehealth Kiosks With RediClinic Express in Pennsylvania

  Rite Aid Corporation has announced the launch of RediClinic Express, in partnership with InTouch Health, a leading telehealth company that offers telehealth kiosks stations. As part of the partnership, Rite Aid will leverage InTouch Health's virtual care software platform, Solo by InTouch, to power the virtual health program to connect patients to clinicians via RediClinic Express kiosks located in Rite Aid stores. Patients will be able to speak with RediClinic clinicians directly via a
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Tele-ICU: Advancing from Triple Aim to Quad Aim with Improved Critical Care Team Satisfaction

by Dr. S. Ram Srinivasan, Chief Medical Officer at Advanced ICU Care. 07/30/2019 Leave a Comment

Tele-ICU: Advancing from Triple Aim to Quad Aim with Improved Critical Care Team Satisfaction

Tele-ICU is increasingly being recognized for its ability to improve the satisfaction of high-acuity care teams, which can ultimately impact the ability to enhance patient outcomes. Since 2007, hospitals and healthcare systems in the U.S. have been driving toward a common set of goals: The Triple Aim. This model broadly calls for enhancing the patient experience, improving population health, and reducing the per capita cost of healthcare. This capstone objective for the healthcare system was
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5 Steps to an Efficient Data-Driven Transfer Center

by Angie Franks, President & CEO of Central Logic 07/29/2019 Leave a Comment

5 Steps to an Efficient Data-Driven Transfer Center

Empowered teams, standardized processes, reliable insight, automation, and measurement will improve operations, decrease leakage and improve the patient experience. High-performance transfer centers are becoming mandatory components for any health system operating in competitive healthcare markets, which are only becoming more competitive and consolidated. That is because high-performance transfer centers help align patients with the right care, in the right location at the right time, which
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