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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant

Kyruus, GYANT Integrate to Offer AI-Assisted Provider Search and Self-Scheduling

by Jasmine Pennic 03/17/2020 Leave a Comment

Kyruus, GYANT Integrate to Offer AI-Assisted Provider Search and Self-Scheduling

What You Need to Know: - Kyruus and GYANT, today announced an integration partnership to offer AI-assisted provider search and self-scheduling on health system websites. - The partnership will enable consumers to search for clinically appropriate providers and book appointments anywhere, anytime, with automated guidance from GYANT’s virtual assistant. Kyruus, the provider of provider search and scheduling solutions for health systems, and GYANT, the leading artificial
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RubiconMD Lands $18M to Expand eConsult Platform for Primary Care Clinicians

by Fred Pennic 03/12/2020 Leave a Comment

RubiconMD Lands $18M to Expand eConsult Platform for Primary Care Clinicians

What You Need to Know: - Leading eConsult platform RubiconMD raises $18M in Series C funding led by Deerfield Management Company to expand its product offerings to better serve primary care clinicians. - RubiconMD’s eConsult platform enables primary care clinicians to easily and quickly discuss their eConsults with top specialists, so they can provide better care–improving the patient experience and reducing costs. RubiconMD, an NYC-based eConsult platform providing access to
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4 Hospitals Leveraging Social Media to Improve Patient Engagement

by HITC Staff 02/27/2020 Leave a Comment

Can Healthcare Social Media Prevent Chronic Disease

Social media is an essential online marketing and outreach tool for any organization that wants to connect to the largest audience possible. However, health organizations — like hospitals — can face unique challenges in managing social media, which can make effectively leveraging these tools less straightforward. Many large hospitals have been successful in making social media work for them. As a result, they've provided a template that other healthcare
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TransUnion, VisitPay to Provide End-to-End Patient Payment Experience

by Fred Pennic 02/26/2020 Leave a Comment

TransUnion, Visit Partner to Provide End-to-End Patient Payment Experience

- TransUnion and VisitPay announce a partnership that aims to improve the patient experience while maximizing revenue for healthcare providers. - Together, TransUnion Healthcare and VisitPay will improve the patient's financial journey by providing an end-to-end patient payment experience, linking estimation with back-end billing and creating a data-driven feedback loop for providers. TransUnion announced a partnership with VisitPay, an online patient financial engagement, and revenue
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Welldoc, Redox Partner for Bidrectional EHR Integration with BlueStar App

by Fred Pennic 02/25/2020 Leave a Comment

Welldoc, Redox Partner for Bidrectional EHR Integration with Bluestar App

- Welldoc and Redox announce a partnership to ensure bidirectional integration with EHR with Welldoc's digital health solution for diabetes management, BlueStar. - This partnership will allow providers to receive and review insights about users of Welldoc's BlueStar digital health app for diabetes management directly within their EHR at the point of care.  Welldoc, a digital health company revolutionizing chronic disease management, announced today its strategic partnership
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Report: Digital Health Tools Fail to Keep Up with Patients’ Expectations

by Fred Pennic 02/18/2020 Leave a Comment

Report: The future of the Digital Patient Experience

- New research report from the Center for Connected Medicine (CCM) finds that health system apps and other digital health tools for patients are not providing the best consumer patient experience. - CCM partnered with HIMSS Media to conduct a survey of 136 qualified professionals at U.S. hospitals and health systems in September 2019. - The report reveals that fewer than 1 in 3 respondents believe their organization is providing a best-in-class digital experience for patients. The result
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NYC Health + Hospitals Launches $4.3M SDoH Programs to Address Food & Housing Insecurities

by Fred Pennic 02/07/2020 Leave a Comment

NYC Health + Hospitals Launches $4.3M SDoH Programs to Address Food & Housing Insecurities

- OneCity Health is the NYC Health + Hospitals-sponsored Performing Provider System (PPS) launches two new programs worth $4.3M in total to address food and housing insecurities among patients of the City’s public health system. - As part of the initiative, OneCity Health will partner with NowPow to utilize their personalized community referral platform to enable community-based organizations to connect patients to available services that are traditionally fragmented and difficult to
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El Camino Health Offers Personalized Chatbot to Patients with COPD

by Jasmine Pennic 02/05/2020 Leave a Comment

El Camino Health Offers Personalized Virtual Chatbot to Patients with COPD

- El Camino Health is now offering personalized virtual health assistant to patients suffering from COPD via Conversa Health partnership designed to improve respiratory care coordination and patient experience. - Innovative 2 BREATHE (Be Resilient EAch Time after a Hospital Event) chat program leverages Conversa’s patient engagement platform assigns patients with a respiratory therapist and a pulmonary nurse practitioner for personalized treatment to help patients breathe easier.
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3 Ways Healthcare IT Depts Can Start Prepping for “Medicare For All”

by Mark Ferlatte is CTO of Truss 02/05/2020 Leave a Comment

How Healthcare IT Depts Should Prep for Medicare for All

Once a long-shot, the idea of universal healthcare in the U.S. is inching closer to reality, particularly as many 2020 candidates promise an expedient implementation of a national federally-run program (or some version of it). Nearly half of doctors support a “Medicare for all” model, and while this won’t change the practice of medicine, it will greatly affect how those providers use technology to run their businesses.  This is particularly true for small- and medium-sized providers; large
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A Matter of Trust: 3 Tips for Outsourcing Out-of-Pocket Support

by Sue Czubala, Chief Client Success Officer, AccessOne 02/03/2020 Leave a Comment

A Matter of Trust: 3 Tips for Outsourcing Out-of-Pocket Support

The cost of family health coverage topped $20,000 this year—as much as an economy car. As consumers shoulder higher out-of-pocket costs than ever, health systems are bracing for the impact.  A recent survey found that while 81 percent of healthcare leaders say rising consumer responsibility will affect revenue, leaders of larger organizations are even more concerned about the toll on finances: - 33 percent of health system executives believe increased consumer responsibility will have a
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