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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant

Baptist Health Implements First-of-its-Kind ED to PCP Referral Automation

by Jasmine Pennic 10/22/2020 Leave a Comment

Baptist Health Implements First-of-its-Kind ED to PCP Referral Automation

What You Should Know: - Baptist Health deploys first-of-its-kind conversational digital assistant powered by LifeLink for patients who are discharged from the Emergency Department (ED) with referrals. - Since launch, the conversational chatbot solution, which engages patients with mobile messaging to recommend follow-up care, the number of PCP appointment requests have increased by 15%. The technology is integrated into Cerner and Salesforce, personalizing the patient experience by
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Stryker Launches First Completely Wireless Hospital Bed for Patient Safety

by Fred Pennic 10/21/2020 Leave a Comment

Stryker Launches First Completely Wireless Bed to Enhance Patient/Staff Safety

What You Should Know: - Stryker launches the industry’s first and only completely wireless hospital bed, ProCuity that can connect seamlessly to any nurse call system for every acuity level. - ProCuity Bed Series designed to enhance patient and caregiver safety for all acuity levels, reduce in-hospital falls Stryker, one of the world's leading medical technology companies, today announced the global launch of the industry’s first and only completely wireless hospital bed,
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The Future of Patient Access: From Appointment Reminders to Automated Patient Journeys

by Rick Halton, Vice President of Marketing, Lumeon 10/19/2020 Leave a Comment

The Future of Patient Access: From Appointment Reminders to Automated Patient Journeys

The concept of 'Patient Access' has evolved significantly. We all remember the good old days when patient access was an inbound responsive model – patients dialed into a call center phone number and were connected "round-robin" to the next available staff member with their call script. Then outbound voice and email messages and patient appointment reminders became common, and now access centers have begun to deploy more advanced communication channels such as natural language voice response,
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COVID-19’s Amplification of Digital Technology in the Patient Experience

by Dr. Kaveh Safavi, Sr. Managing Director at Accenture 10/16/2020 Leave a Comment

COVID-19’s Amplification of Digital Technology in the Patient Experience

In the last decade, the healthcare industry has experienced a rapid rise in digital health solutions that have promised to transform care delivery and improve outcomes. Yet, with change comes skepticism – especially in an industry that is notoriously slow to adopt new technologies and innovations. Despite the industry’s conservative reputation, we have seen an influx of global venture capital funding for digital health services, which hit a record $3.1 billion in funding this
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Imprivata Launches Touchless Palm Vein Scanner to Address Patient Safety Concerns from COVID-19

by Fred Pennic 10/15/2020 Leave a Comment

Imprivata Launches Touchless Palm Vein Scanner to Address Patient Safety Concerns from COVID-19

What You Should Know: - Imprivata launches a new palm vein scanner solution: Imprivata PatientSecure to power touchless biometric patient identification for healthcare. - The next generation palm scanner, developed in collaboration with Keyo, will help healthcare organizations solve the challenge of patient ID amidst the COVID-19 pandemic by eliminating the need to touch any surfaces. (It's also a core component of the Imprivata digital identity framework for healthcare, which provides a
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Corrona Acquires Virtual Patient Community HealthUnlocked

by Fred Pennic 10/14/2020 Leave a Comment

Corrona Acquires Virtual Patient Community HealthUnlocked

What You Should Know: - Nationwide disease registry Corrona has acquired virtual patient community HealthUnlocked, creating a first-in-class patient experience ecosystem. - The acquisition will enable Corrona to expand its broad set of capabilities--ranging from highly granular and longitudinal structured data across eight registries. Corrona, LLC  ("Corrona"), a nationwide disease registry and is now the largest registry in the world collecting data on Rheumatoid Arthritis
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Press Ganey Acquires Doctor.com, Acquires Majority Stake in Binary Fountain

by Fred Pennic 10/14/2020 Leave a Comment

Press Ganey Acquires Doctor.com, Acquires Majority Stake in Binary Fountain

What You Should Know: - Press Ganey advances the healthcare consumerism movement with acquisitions of Doctor.com and a majority stake in Binary Fountain. - Expanded technology platform enables industry-leading management of providers’ online brand and seamless Web-wide patient acquisition and loyalty strategies. Press Ganey today announced the expansion of its market-leading health care consumerism platform with the acquisitions of Doctor.com and a majority equity stake in Binary
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Clearwave Acquires Digital Patient Access Solutions Odoro

by Jasmine Pennic 10/13/2020 Leave a Comment

Clearwave Acquires Digital Patient Access Solutions Odoro

What You Should Know: - Clearwave acquires Odoro, a provider of digital patient-access solutions that makes the scheduling process easier and more efficient for both healthcare providers and patients. - Clearwave, a pioneer in digital check-in is poised to deliver the industry’s most comprehensive patient-engagement platform with the addition of Odoro’s rich, multi-channel scheduling capabilities. Clearwave, a healthcare industry leader in digital check-in and eligibility
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Providence Combines 9 Investments & Acquisitions to Form Tegria

by Fred Pennic 10/12/2020 Leave a Comment

Providence Combines 9 Investments & Acquisitions to Form Tegria

What You Should Know: - Providence combines nine operating companies to form Tegria into a comprehensive suite of offerings for organizations across the health care sector -Tegria will focus on three key initiatives—healthcare consulting and technology services, revenue cycle management solutions and software technology and platforms. Providence, one of the nation's largest health systems announce the formation of Tegria, a new company designed to provide next-generation
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Getting Beyond the Telehealth ‘Stop-Gap’ Mentality

by Roland Therriault, President, InSync Healthcare Solutions 10/06/2020 Leave a Comment

Getting Beyond the Telehealth's ‘Stop-Gap’ Mentality

Since COVID-19 emerged as a major health threat, virtual care has taken off. As many as 46% of patients reported in late April that they had used telehealth to replace a canceled healthcare visit in 2020, while 48% of physicians said they had started using telehealth to treat patients.   While a shift in care models was necessary to address business continuity amid the pandemic, these trends also represent positive movements as a growing body of evidence supports the real-life benefits of
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RevSpring to Acquire Kyruus Health, Creating a Unified Patient Experience

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Sutter Health and Epic Launch "Sutter Sync" to Optimize Remote Chronic Care

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