What You Should Know:
– Healthcare innovators NCH Health Systems and eVideon, have partnered to transform the health systems’ patient rooms into an immersive digital experience.
– eVideon’s Smart Room solution includes smart TVs, tablets, digital whiteboards, and more to be implemented across NCH hospitals to improve patient engagement, education, and entertainment.
– The technology will also benefit the NCH Health System’s clinical staff by improving workflows and automating administrative tasks.
eVideon, a leader in interactive patient engagement and digital workflow solutions, today announced that NCH Healthcare System, one of the largest healthcare systems in Southwest Florida, will be implementing the company’s full suite of solutions in 576 patient rooms across its two hospitals. This implementation will provide a fully immersive patient experience with smart TVs, touchscreen tablets, digital patient door displays, digital whiteboards, and the HELLO video visitor solution for a complete Patient Smart Room. The partnership marks eVideon’s official entry into the Florida market for the patient engagement technology provider.
Fully Immersive Patient Experience Platform and Virtual Visit Solution Across Hospitals
The NCH Healthcare System will be equipping its hospitals with eVideon’s entire patient engagement and workflow offerings for a fully immersive patient experience. All hospital rooms will be transformed into Patient Smart Rooms featuring smart TVs paired with a companion tablet experience, digital patient door displays, digital whiteboards, and a virtual visit solution designed just for healthcare. Patients will be able to communicate with clinical staff, order their meals, fill out surveys, and conduct virtual visits with loved ones, while also enjoying the benefits of entertainment, education, and relaxation content.
Additionally, by transitioning processes that were once manual to a digitally integrated platform, clinical staff will have the advantage of real-time updates on patient goals and conditions via the digital displays in and around the patient room. They will also have the flexibility to share hospital announcements and policies and help patients make direct requests to a department, such as Pastoral Care, without having to rely on the nurse to do that for them.
“It’s been an absolute pleasure working with eVideon as we make plans for the implementation of the company’s full patient engagement offerings,” said Andrew Cooper, Executive Director, Information Technology for NCH. “After careful consideration, and drawing from the insights provided by KLAS Research’s findings for the top patient engagement service providers, eVideon was the clear choice. We could not be more thrilled with our decision to work with them as they have been a true partner from the very beginning, and we are looking forward to hitting the ground running with the full solution suite by year end.”