Core administrative processing systems (CAPS) serve as the center of the healthcare payer architecture and are essential for efficient business operations. These systems are needed to support administrative and transactional processing and are a significant investment in technology. Selecting a CAPS system isn’t a single purchase, but rather an ongoing partnership that requires maintenance to ensure the system remains up to date to support industry and regulatory changes. Last year, 99% of
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KLAS Research Reports | Healthcare IT Research Reports | Analysis, Trends
Asia/Oceania EMR 2022: Regional Market Share & Vendor Performance
What You Should Know:
- As healthcare organizations have come out of the peak of the COVID-19 pandemic, EMR purchase decisions in Asia have ramped up. In Oceania, most public hospitals have an EMR in place, but purchase energy remains high since many public and private provider organizations are planning large-scale purchases of go-forward EMRs.
- This report—KLAS’ first focused exclusively on Asia and Oceania—highlights (1) market share and vendor energy in recent EMR purchase decisions
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Midsize/Large Practice Management 2022: Which Vendors Stand Out in an Established Market?
What You Should Know:
- Most practice management (PM) solutions have a long tenure in the market, yet not all vendors successfully meet practices’ needs—which include strong technology and a vendor who acts as a partner in customer success. Historically, KLAS has split PM data by midsize (11–75 physicians) and large practices (76+ physicians); however, independent practices (clinics not owned by a hospital/health system) and owned practices (clinics owned by a hospital/health system) also
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KLAS Enterprise Imaging 2022: Which Vendors Are Delivering?
What You Should Know:
- Many healthcare organizations are working to expand and mature their enterprise imaging (EI) strategies to bring together more facilities and service lines. At the same time, both vendors and healthcare organizations are experiencing staffing and budget constraints, leading to a host of financial and operational difficulties. In this environment, some vendors are surmounting challenges and providing the partnership and innovation customers need, while others are
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The Power of Strong Implementations: How HIT Vendors & Customers Can Lay A Foundation for Success
What You Should Know:
- Health systems are increasingly working to get the most out of their IT investments. Focusing on a strong implementation can have a huge impact. Analysis of KLAS data gathered from 2018–2022 suggests that the quality of implementations may be more important than the technology selected.
- The data primarily focuses on solutions that require complex, large-scale implementations (e.g., acute care EMRs, ERP solutions, patient accounting systems, and PACS solutions).
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KLAS: Clinical Decision Support Point-of-Care Reference 2022
What You Should Know:
- CDS reference tools enable clinical users to follow standard treatment recommendations and more quickly and confidently make clinical decisions. However, tools that lack strong content, searchability, and EMR integration are not efficient for point-of-care workflows and can frustrate users, especially those already experiencing burnout.
- To understand the customer experience and how each solution is being adopted, a new report by KLAS draws on feedback from a
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KLAS: HIT Vendors in the Cloud: AWS Leads but Azure Gaining
What You Should Know:
- Public cloud providers are increasingly important to how HIT vendors deliver software to provider and payer organizations.
- To help HIT vendors make informed decisions about which public cloud provider can best meet their needs, a new report from KLAS examines (1) how industry adoption of public cloud solutions is progressing and (2) how well public cloud providers perform in key areas, including their strengths and improvement opportunities
Vital Trends and
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KLAS: Home-Based Post-Acute Care and Facility-Based Post-Acute Care Trends
What You Should Know:
- The homecare market has surged as healthcare organizations have sought to maintain quality patient care throughout the pandemic and fulfill requirements for value-based reimbursement, according to the latest KLAS report. Organizations are looking to expand their homecare offerings; however, the pandemic has exacerbated staffing shortages and decreased bandwidth, making operations—let alone growth—difficult. To help organizations understand how peers are approaching the
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Improving Patient Access to Med Services Named Top Priority for Health Systems
What You Should Know:
- Improving patient access to medical services remains a top priority for U.S. health systems as they grapple with economic uncertainty and the continued impact of the COVID-19 pandemic, which has altered patient behavior, according to a new report from the Center for Connected Medicine (CCM) and KLAS Research.
- To address the challenge, health systems are investing in telehealth technology, patient portals and other digital tools, updating their organizational
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KLAS: State of Value-Based Care Reimbursement in 2022 Trends
What You Should Know:
- Value-based care (VBC) has been established as a priority among healthcare organizations and payers as participants have gained more experience in managing their quality metrics and contracts, ultimately realizing returns on their investments.
- For their latest report, Value-Based Care Reimbursement 2022, KLAS talked to 54 healthcare executives—including CEOs, CFOs, CIOs, CMIOs, COOs, VPs and directors of population health, and VPs of analytics—to gauge how
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