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Healthcare Leaders

KLAS: What Impact Do Automated Prior Authorization Solutions Provide?

by Syed Hamza Sohail 02/15/2023 Leave a Comment

KLAS: What Impact Do Automated Prior Authorization Solutions Provide?

What You Should Know: - Prior authorization is mandated by payers to ensure that certain clinical procedures and medications being ordered are necessary. To alleviate the heavy administrative burden this requirement causes, healthcare organizations have adopted automated prior authorization solutions. - For this report, KLAS interviewed 30 respondents from 26 unique organizations to understand their experiences using these solutions and what outcomes they have seen. Understanding
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RTLS Can Enhance the Patient Experience, Staff Safety, and Workflow Operations in 2023

by Scott Hondros, MHA, SCPM, VP of Professional Services at CenTrak 02/15/2023 Leave a Comment

RTLS Can Enhance the Patient Experience, Staff Safety, and Workflow Operations in 2023

Although the healthcare industry has shown significant resilience, the byproduct of the pandemic has amplified staff stressors across all operational and clinical roles. In a study conducted in 2022, more than one-third (34%) of the participating registered nurses (RN) stated that it was likely they would leave bedside nursing by the end of the year. Almost half (44%) cited both burnout and high-stress environments as their main reasons to retire or pursue other careers.  As staff
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How Healthcare Organizations Can Enhance Patient Experience & Trust During the Winter Surge

by Toni Land, Head of Clinical Healthcare Experience at Medallia 02/15/2023 Leave a Comment

How Healthcare Organizations Can Enhance Patient Experience & Trust During the Winter Surge

It’s well known that the winter season typically creates spikes in illness and, consequently, a surge in healthcare visits. What might not be so obvious is that this time of increased demand is also the ideal opportunity for healthcare organizations to prioritize building trust and improving experiences for patients, clinicians and team members.  Just as science grows more sophisticated each year, allowing practitioners to better treat a greater number of medical ailments, so should
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Patient Experience Impacted as More Healthcare Workers Consider Leaving Their Jobs

by Syed Hamza Sohail 02/07/2023 Leave a Comment

Patient Experience Impacted as More Healthcare Workers Consider Leaving Their Jobs

What You Should Know: - Healthcare ranked last for employee satisfaction with pay compared to 27 other industries studied, according to the 2023 Healthcare Experience Trends Report from Qualtrics (Nasdaq: XM). - The report also found that healthcare employees had lower scores than other industry employees across the core pillars of employee experience – engagement, intent-to-stay and employee experience vs. their expectation. Women reported lower scores than men across the domains.
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Why Prioritizing Patient Experience Is Essential for Small Healthcare Practices

by Branden Neish, Chief Product Officer at Weave 02/02/2023 Leave a Comment

Why Prioritizing Patient Experience Is Essential for Small Healthcare Practices

Rising inflation and a looming recession are causing small healthcare practices to tighten their belts and eliminate unnecessary costs. Still, too many healthcare leaders are divesting where it may end up hurting them in the long run: digital solutions.  Digitization and automation can be a lifeline for healthcare practices. Staffing shortages and tedious and time-consuming tasks plague small healthcare businesses, and customers are turning to more modern and accessible practices for
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Tia and Cedars-Sinai Partner to Enhance Women’s Health

by Fred Pennic 01/27/2023 Leave a Comment

Tia and Cedars-Sinai Partner to Enhance Women’s Health

What You Should Know: - Tia, the modern medical home for women, announced that it is teaming up with Cedars-Sinai, one of California’s leading health systems, to expand access to primary and specialty care for women across Los Angeles. Together, the two healthcare leaders will provide and enhance high-quality physical, mental and reproductive healthcare for more than 100,000 women throughout the Los Angeles region. - The deal -- which includes opening multiple clinics throughout LA -- will
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20 Executives Share Health IT Predictions to Watch in 2023

by Fred Pennic 01/11/2023 Leave a Comment

20 Executives Share Health IT Predictions to Watch in 2023

We asked several healthcare executives to share their health IT predictions and trends for 2023. Nate Maslak, the co-founder/CEO of Ribbon Health Data Personalization: 38% of consumers want more personalized and inclusive healthcare options. In 2023, we’ll see a greater shift towards healthcare enterprises prioritizing this personalization, by innovating their current data infrastructure to show a range of information that lets a patient make an educated care decision based on what
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Healthcare Executives Are Burned Out; Here’s What to Do About It

by Syed Hamza Sohail 12/20/2022 Leave a Comment

Healthcare Executives Are Burned Out; Here's What to Do About It

What You Should Know: - In the summer of 2022, WittKieffer emailed an online survey to thousands of healthcare C-suite executives of a range of titles at leading hospitals, health systems, academic medical centers, medical groups and other provider organizations. The survey asked questions about feelings of burnout in leaders’ lives and at work as well as the professional impact of the global pandemic. - A total of 233 healthcare executives, including 63 CEOs, completed the survey. Of
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Patient Financial Experience: 40% of Americans Confused by Medical Bills

by Syed Hamza Sohail 12/16/2022 Leave a Comment

Patient Financial Experience: 40% of Americans Confused by Medical Bills

What You Should Know: - AKASA™, a developer of AI for healthcare operations, released findings from a new survey conducted on its behalf by YouGov. - The survey findings highlight uncertainty looms among patients about what is included in a bill and if they can pay - two factors that drive the most confusion on medical bills. However, there are strategies healthcare organizations can take to be proactive and prevent billing surprises from trickling down to patients.  Understanding
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Modernizing Data Access: 3 Tips for Securing Patient Data in the Cloud

by Ben Herzberg, Chief Scientist, Satori Cyber 12/16/2022 Leave a Comment

Modernizing Data Access: 3 Tips for Securing Patient Data in the Cloud

There is a tremendous amount of data within the healthcare and life sciences industries. According to RBC Capital Markets, the healthcare sector accounts for 30% of the world’s data and is forecasted to grow by a compound annual growth rate of 36% in the next two and half years.  The benefit is that healthcare professionals, organizations, and analysts can use this data to improve the quality, quantity, and accessibility of healthcare. But it also carries great risk. More organizations
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