What You Should Know:
- Press Ganey advances the healthcare consumerism movement with acquisitions of Doctor.com and a majority stake in Binary Fountain.
- Expanded technology platform enables industry-leading
management of providers’ online brand and seamless Web-wide patient acquisition
and loyalty strategies.
Press Ganey today
announced the expansion of its market-leading health care consumerism platform
with the acquisitions
of Doctor.com and a majority equity stake
in Binary
Read More
Doctor.com
In-Depth Report: Will 2020 Signal the Death of Provider Referrals?
- The "death" of provider referrals is imminent as patients now prefer to use online resources 2x more than using traditional referrals to find a doctor, according to the newly released report by Doctor.com- Customer Experience Trends in Healthcare report reveals that the use of referrals to find a provider has declined by 44% since 2018.Doctor.com, a provider of critical infrastructure and integrations necessary to enable modern digital experiences for patients has released its annual “Customer
Read More
5 Things Patients Are Looking For On Your Physician Practice’s Website
Patients have taken a more active role in their healthcare journey, and with more digital options than ever before, their expectations have significantly shifted. More are taking their healthcare-related searches online –– an estimated 80 percent according to a recent report by Doctor.com –– and adopting a consumer-like approach, comparing and contrasting providers to find a practice that fits their needs to a tee. With patient consumerism on the rise, it’s become imperative for providers to
Read More
Request A Virtual Doctor Visit Directly from Google, Bing, Yelp
VSee, a San Jose-based telemedicine company and Doctor.com, a web-wide listings management, reputation, and patient communications platform -- are partnering to create a seamless online patient journey from Google, Bing, Yelp search to virtual visit. Doctor.com’s platform currently serves more than 200K providers and leverages the only partner network in the industry of 50+ integrations, including Google, Bing, Yelp, Healthgrades, Vitals, YP, and other major consumer health destinations.VSee
Read More
Google Recognizes Doctor.com as Only Google My Business Partner for Healthcare
Doctor.com, the first customer experience platform purpose-built for the healthcare industry, today announced that it has officially been recognized by Google as the only healthcare-exclusive organization to be a Featured Google My Business (GMB) Partner. This partnership enables Doctor.com clients to have unparalleled control over the Google My Business listings for all of their providers and facilities, a task which is often challenging for healthcare organizations.Doctor.com's platform
Read More
