The concept of 'Patient Access' has evolved significantly. We all remember the good old days when patient access was an inbound responsive model – patients dialed into a call center phone number and were connected "round-robin" to the next available staff member with their call script. Then outbound voice and email messages and patient appointment reminders became common, and now access centers have begun to deploy more advanced communication channels such as natural language voice response,
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Health IT | News, Analysis, Insights - HIT Consultant
Patient Leakage & Keepage: State of the Industry Report
What You
Should Know:
- “The Patient Keepage & Leakage Report” offers an in-depth, state of the industry look at health system executives’ views on the challenge of patient leakage, in which patients seek care beyond their networks. Although 96% of health system execs surveyed said that addressing patient leakage is a top priority, very little research had been done on this topic—until now. - The report, conducted by an independent market research firm, includes responses from a random
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Veterans Affairs Expands Telehealth Services Using Nuance Dragon Medical One
What You Should Know:
- Nuance Communications, Inc. announced the U.S.
Department of Veterans Affairs (VA) is using the Nuance Dragon Medical One
speech recognition cloud platform and its mobile app, PowerMic Mobile.
- The solution helps VA doctors better document patient
care in-person, and now remotely through expanded telehealth services necessary
in the COVID-19 era.
Nuance® Communications, Inc. today announced that the U.S. Department of Veterans Affairs (VA) is using
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Can Technology Help Reduce Cases of Hospital Negligence?
For most healthcare professionals, providing care to their patients is mandatory. However, there are times when their desire to give patients the best care possible becomes a necessity for compliance, particularly now that hospital negligence has been a constant stress factor for both professionals and patients.
It is a given that any medical treatment has the potential to go wrong. There is never a perfect process, and healthcare workers are very much aware of this, especially when the
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Imprivata Launches Touchless Palm Vein Scanner to Address Patient Safety Concerns from COVID-19
What You Should Know:
- Imprivata launches a new palm vein scanner solution: Imprivata PatientSecure to power touchless biometric patient identification for healthcare.
- The next generation palm scanner, developed in
collaboration with Keyo, will help healthcare organizations solve the challenge
of patient ID amidst the COVID-19 pandemic by eliminating the need to touch any
surfaces. (It's also a core component of the Imprivata digital identity
framework for healthcare, which provides a
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Banner Health Taps Innovaccer’s Data Activation Platform to Power Digital Transformation
What You Should Know:
- Banner Health, one of the country’s largest non-profit healthcare systems, has partnered with Innovaccer for its digital transformation.
- Banner Health will leverage the platform to create unified patient records that drive comprehensive, preventive, and whole-person care solutions for patients across the care continuum.
Banner Health,
one of the country’s largest non-profit healthcare systems, has partnered with Innovaccer, Inc., a leading
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HP Launches EMR-Integrated Print Solutions to Digitize Point of Care Workflows
What You Should Know:
- HP launches patient-first print technologies to help healthcare
workers stay safe and spend more time caring for patients.
- Innovations co-developed with healthcare professionals
include industry’s first sterilizable printers, exclusive EMR-compliant
workflow solutions, and services to improve patient safety and privacy.
Today, HP Inc.
officially launched new print solutions for the healthcare industry. Based on
deep customer insights and co-developed with
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WellSky Acquires CarePort Health from Allscripts for $1.35B
What You Should Know:
- Health technology leader WellSky has agreed to acquire
CarePort Health to power coordinated care transitions for acute and post-acute
care patients for $1.35B.
- By providing end-to-end visibility across the
continuum, WellSky and CarePort can improve outcomes, lower costs, and increase
patient satisfaction.
WellSky, a global health, and community care technology company, announced today that it has entered into a definitive agreement with Allscripts to
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Cedar Joins Epic App Orchard to Enable Patient-First Billing Experience in MyChart
What You Should Know:
- Patient financial engagement platform Cedar announced the
availability of its patient billing solution, Cedar Pay in the Epic App Orchard
marketplace.
- Cedar engages patients through a frictionless billing
experience that is embedded in MyChart using single sign-on. By tailoring
in-app messaging and balance resolution workflows.
Cedar, a leading
patient financial engagement platform, today announced that Cedar Pay, its
flagship patient billing solution, is
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Clearwave Acquires Digital Patient Access Solutions Odoro
What You Should Know:
- Clearwave acquires Odoro, a provider of digital
patient-access solutions that makes the scheduling process easier and more
efficient for both healthcare providers and patients.
- Clearwave, a pioneer in digital check-in is poised to deliver the industry’s most comprehensive patient-engagement platform with the addition of Odoro’s rich, multi-channel scheduling capabilities.
Clearwave, a
healthcare industry leader in digital check-in and eligibility
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