• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to secondary sidebar
  • Skip to footer

  • Opinion
  • Health IT
    • Behavioral Health
    • Care Coordination
    • EMR/EHR
    • Interoperability
    • Patient Engagement
    • Population Health Management
    • Revenue Cycle Management
    • Social Determinants of Health
  • Digital Health
    • AI
    • Blockchain
    • Precision Medicine
    • Telehealth
    • Wearables
  • Startups
  • M&A
  • Value-based Care
    • Accountable Care (ACOs)
    • Medicare Advantage
  • Life Sciences
  • Research

CTA Releases Virtual Care Guiding Principles, Led by Livongo, Validic, Others

by Fred Pennic 03/13/2020 Leave a Comment

  • LinkedIn
  • Twitter
  • Facebook
  • Email
  • Print
CTA Releases Virtual Care Guiding Principles, Led by Livongo, Validic, Others

What You Need to Know:

– Consumer Technology Association (CTA) released a new set of industry-led guidelines on virtual care, convening health tech leaders like Doctor on Demand, Livongo, Validic, and BioIntelliSense.

– The virtual care principles offer core guidelines and practices across patient engagement, standards of care, quality, continuity of care, prescribing and privacy and security.

– While virtual care is not a panacea, in the midst of an outbreak, evaluation, triage and widespread testing of individuals, virtual care will be key to fighting COVID-19.


Today, the Consumer Technology Association (CTA) introduced a new set of industry-created, voluntary principles for virtual care. The recommendations to address and advance the use of virtual care tools – such as telemedicine, remote patient monitoring and real-time communication between patients and clinicians – follow the Centers for Disease Control (Feb. 29, 2020) call for the increased use of telehealth to evaluate, triage and care for patients in the fight against pandemic outbreaks.

Recent COVID-19 Pandemic Reflects Growing Importance of Virtual Care Adoption

The CTA Guiding Principles on Virtual Care were created and reviewed by about ten CTA member companies including 98point6, BioIntelliSense, Doctor On Demand, Livongo and Validic. As virtual care tools continue to grow in both numbers and capabilities, there is a need for transparent and consensus-based principles to better guide developers, providers, and patients.

The virtual care principles are voluntary, based on virtual care concepts currently present and developing in U.S. law and offered to complement, not supplant, the applicable legal requirements and regimes with which companies need to comply.

While the guidelines were not created with the current pandemic in mind, for the healthcare system to deal with clinician shortages, an aging population, the persistence of chronic diseases and health inequities, technology-enabled solutions like virtual care are vital.

16 Virtual Care Principles & Recommendations

The virtual care principles offer core guidelines and practices across patient engagement, standards of care, quality, continuity of care, prescribing and privacy and security. A selection of the 16 total core principles include, but are not limited to:

– Design the virtual care tool to allow for universal access, and to allow users to ask questions about appropriate use and functionality.

– Virtual care tool developers should inform users of potential benefits and risk associated with using the virtual care tool based on input from appropriate healthcare professionals and review of current research.

– Patient engagement should not interrupt or inhibit a total care plan;

– Ensure consumers have access to their data.

“As the healthcare industry expands how people engage with health care services, there’s never been a more urgent need for innovative tech solutions,” said René Quashie, VP of digital health, CTA. “Transparent and consensus-based deployment of virtual care tools will help us realize the long list of benefits – increased accessibility, improved quality of care and ultimately, better health outcomes for everyone, no matter where you live.”
 
“The CTA’s virtual care principles give healthcare companies the necessary recommendations to protect consumer trust and improve virtual care. This is important for both individual companies and the industry, especially during public health emergencies and natural disasters,” said Ross Friedberg, chief legal & business affairs officer, Doctor On Demand and board member of CTA’s Health and Fitness Technology Division.

“Consumers are open to the benefits of virtual primary care, which include removing the barriers to access that exist today and improving patient care. At Doctor On Demand, we believe there is an enormous opportunity to strengthen health care by connecting consumers to virtual primary care.”
 
“With 147 million Americans living with chronic conditions today, and these conditions accounting for 90 percent of United States healthcare costs, it is more important than ever to offer consumer-first solutions that make it easier for people to stay healthy,” said Livongo Chief Product Officer Amar Kendale. “In partnership with the CTA, Livongo is proud to take a leadership role ensuring that virtual health and care solutions provide the best possible experience while delivering key health outcomes and protecting the privacy of health consumers.”
 

  • LinkedIn
  • Twitter
  • Facebook
  • Email
  • Print

Tagged With: 98point6, digital health, Doctor On Demand, Livongo, Patient Care, patient engagement, Patient Monitoring, Primary Care, Public Health, remote patient monitoring, risk, telemedicine, Validic, Virtual Care, Vital

Tap Native

Get in-depth healthcare technology analysis and commentary delivered straight to your email weekly

Reader Interactions

Primary Sidebar

Subscribe to HIT Consultant

Latest insightful articles delivered straight to your inbox weekly.

Submit a Tip or Pitch

Featured Insights

 Selecting the Right EMR: A Practical Guide to Streamlining Your Practice and Enhancing Patient Care

Selecting the Right EMR: A Practical Guide to Streamlining Your Practice and Enhancing Patient Care

Featured Interview

Virta Health CEO: GLP-1s Didn’t Kill Weight Watchers, Its Broken Model Did

Most-Read

Beyond the Hype: Building AI Systems in Healthcare Where Hallucinations Are Not an Option

Beyond the Hype: Building AI Systems in Healthcare Where Hallucinations Are Not an Option

Health IT Sector Navigates Policy Turbulence with Resilient M&A

Health IT’s New Chapter: IPOs Return, Resilient M&A, Valuations Rise in 1H 2025

PwC Report: US Medical Cost Trend to Remain Elevated at 8.5% in 2026

PwC Report: US Medical Cost Trend to Remain Elevated at 8.5% in 2026

Philips Launches ECG AI Marketplace, Partnering with Anumana to Enhance Cardiac Care with AI-Powered Diagnostics

Philips Launches ECG AI Marketplace, Partnering with Anumana to Enhance Cardiac Care with AI-Powered Diagnostics

WeightWatchers Emerges from Bankruptcy, Launches New Menopause Program

WeightWatchers Emerges from Bankruptcy, Launches New Menopause Program

CMS Finalizes New Interoperability and Prior Authorization Rule

CMS Proposes 2026 Physician Fee Schedule Rule: Boosting Primary Care, Cutting Waste, and Modernizing Payments

Beyond SaaS: How Agent as a Service is Transforming Healthcare Automation

Beyond SaaS: How Agent as a Service is Transforming Healthcare Automation

New Strategies Needed: No Surprises Act and the Challenges for Payors with Provider Data Inaccuracies

Samsung Acquires Xealth to Accelerate Connected Care Vision

Samsung Acquires Xealth to Accelerate Connected Care Vision

AI Dominates Digital Health Investment in First Half of 2025

Rock Health Report: AI Dominates Digital Health Investment in First Half of 2025

Secondary Sidebar

Footer

Company

  • About Us
  • Advertise with Us
  • Reprints and Permissions
  • Submit An Op-Ed
  • Contact
  • Subscribe

Editorial Coverage

  • Opinion
  • Health IT
    • Care Coordination
    • EMR/EHR
    • Interoperability
    • Population Health Management
    • Revenue Cycle Management
  • Digital Health
    • Artificial Intelligence
    • Blockchain Tech
    • Precision Medicine
    • Telehealth
    • Wearables
  • Startups
  • Value-Based Care
    • Accountable Care
    • Medicare Advantage

Connect

Subscribe to HIT Consultant Media

Latest insightful articles delivered straight to your inbox weekly

Copyright © 2025. HIT Consultant Media. All Rights Reserved. Privacy Policy |