Despite having some of the most advanced healthcare tools and highly-trained practitioners, the United States has one of the least efficient healthcare systems of all developed countries.Over the years, I have come to realize that it’s not the development of devices or the medical prowess that makes the difference: it is the delivery of these services and the impact it creates on the population. Moreover, it is our delivery of care to patients which is often inefficient and ineffective, leaving
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HSHS integrates SeamlessMD with Epic EHR Using New SMART on FHIR
Hospital Sisters Health System (HSHS) has announced its first ever integration using the new SMART on FHIR platform with Epic and SeamlessMD to deliver a unified experience for patient engagement. Starting with the Prairie Heart Institute at HSHS St. John’s Hospital, the health system is using SeamlessMD within the EpicCare environment to deliver patient engagement, enable care management, and leverage artificial intelligence to improve patient outcomes.Since 2017, Prairie Heart Institute has
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Shriners Hospitals for Children Expands Implementation of Tonic Health’s Mobile Patient Survey Platform
Shriners Hospitals for Children is expanding the implementation of Tonic Health’s mobile patient survey platform across the organization's entire national footprint of non-profit hospitals, clinics, and outreach facilities. The expansion will help achieve Shriners' goal of building and utilizing the largest database of pediatric patient-reported outcome measures (PROMs) in the United States. Shriners' growing pediatric outcomes database enables the health system to trailblaze new standards of
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4 Reasons Why Secure Messaging Apps Are The Best Option for Boosting Patient Engagement & Health Outcomes
Patient engagement is now a critical component of healthcare, as organizations utilize both traditional and modern communications methods to differentiate their businesses, deliver superior patient care and reduce costs.Today, 74 percent of healthcare executives would like to automate patient engagement, according to a recent study by Conversa Health and World Business Research. Unfortunately, many of these same executives don’t know how or where to begin to do so. From automating
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Can Bots Take the Patient Experience to the Next Level?
In today’s mobile-first environment, it’s somewhat surprising that nearly 30 percent of healthcare providers still use phone calls — and only phone calls — to ensure patients make it into their scheduled appointments. While fewer Americans tend to answer their phone calls, they do use their phones for text messaging. In healthcare, the benefits of text message appointment reminders are increasingly recognized and on the rise, but this is only the tip of the iceberg when it comes to providing a
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Patient Engagement: 9 Ways to Engage Patients on Their Own Terms
Prioritizing measurable clinical outcomes, defining an evidence-based, codified patient journey, and incenting strict adherence to treatment plans have been the base for many patient engagement initiatives. These seem to be logical ways to improve outcomes, reduce costs and encourage patients to follow post-care plans mapped to a journey designed to yield specific clinical measures. Yet despite the industry’s focus on patient centricity, the healthcare industry is still struggling to realize the
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What The Patient Engagement Metrics Aren’t Telling You
The tech industry loves to tout high-level metrics to garner attention for apps: the success of an app is often demonstrated by quoting staggering numbers of subscribers, weekly views, in-app session length, number of downloads, monthly average users, etc. And these statistics are not irrelevant -- they are useful for gauging product performance and often correlate to a successful product. For apps driven by ad-revenue, they are sometimes the most important metrics.But as I address elsewhere,
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AT&T and ZOTT Team Up to Redefine the Patient Journey and Improve Patient Satisfaction
ZOTT, the new, cutting-edge patient experience solution, and AT&T, a leader in empowering the digital healthcare transformation, today announced a collaboration to further advance the patient experience. Through innovative uses of cloud computing and over-the-top content distribution technology, the companies are redefining the patient journey.Now, patients and their families can access DIRECTV for BUSINESS through ZOTT's hospital platform, improving overall patient satisfaction. Research
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Breaking: CMS Proposes Historic Changes to Restore the Doctor-Patient Relationship & Streamline Clinical Billing
CMS proposed historic changes to Physician Fee Schedule (PFS) and the Quality Payment Program (QPP) to restore the doctor-patient relationship and streamline clinical billing.On Thursday, , the Centers for Medicare & Medicaid Services (CMS) proposed historic changes that would increase the amount of time that doctors and other clinicians can spend with their patients by reducing the burden of paperwork that clinicians face when billing Medicare. The proposed rules would fundamentally improve
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Telehealth App Medici Lands $22M to Re-imagine the Doctor-Patient Relationship
Medici, an Austin, TX-based digital health startup focused on the future of doctors and patients has raised $22 million in Series A funding from individual investors including executives from well-known global companies such as Citadel, Dell, Publix, and Starwood Capital. The latest round brings the total amount of funding raised to date to $46.6 million.Today’s doctors are buried with regulatory requirements, administrative hurdles and downward pressure on their own costs to run their
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