What You Should Know:
– MEDITECH launches Expanse Virtual Assistant, enabling users to quickly access, navigate, and control the EHR using advanced Nuance Dragon Medical Virtual Assistant technology.
– Physicians can leverage Expanse Virtual Assistant to navigate and search patient charts for key areas of information including lab results, medications, allergies, radiology images, and more.
MEDITECH and Nuance Communications Inc. (Nuance), today announced a collaboration to re-imagine the way physicians interact with their Expanse EHR by introducing intuitive voice-driven navigation. Built upon the leading Nuance Dragon Medical solution already used by more than 550,000 physicians, the companies have partnered to launch the MEDITECH Expanse Virtual Assistant. Nuance’s deeply embedded virtual assistant technology and sophisticated conversational AI dialogue and skills will enable physicians to navigate their EHR hands-free and transform the way they practice and provide care. By simplifying routine tasks, physicians can save steps and time, freeing them up to focus on direct patient care.
How It Works
Expanse Virtual Assistant responds to simple verbal commands by retrieving the information you’re looking for — without you having to type, point, click, or even touch your device. Clinicians can experience new levels of efficiency and usability while keeping their focus squarely on patients, not their computer systems.
Using simple voice commands, physicians can leverage Expanse Virtual Assistant to navigate and search patient charts for key areas of information including lab results, medications, allergies, radiology images, and more. Users can simply ask ‘Ok, MEDITECH, when was the last EKG?’ It is a powerful tool that allows physicians to directly engage with their patients and quickly access and review key EHR data and images together.
The COVID-19 pandemic has furthered the demand for touchless technology as healthcare providers are asked to limit the physical touching of objects such as keyboards, phones, and screens. But this benefit extends well beyond the current pandemic. For example, in surgical settings, physicians can use the Expanse Virtual Assistant to access information without having to leave the sterile field in the operating room.
“MEDITECH continues to drive the industry forward by providing solutions that improve efficiency and reshape the patient experience,” said MEDITECH Executive Vice President Helen Waters. “In partnership with Nuance, Virtual Assistant technology represents another leap forward in usability and efficiency, ushering in a new era of digital transformation. Physicians can simply ask for what they need from their Expanse EHR and get it.”
