– Uber Health and Kyruus partner to help health systems enhance patient access and experience.
– The partnership will empower agents using Kyruus ProviderMatch to not only match and book patients with the right providers.
– The collaboration will help patients ultimately get to their appointments by making it easier to arrange Uber rides as part of the process.
Uber Health and Kyruus, a provider of search and scheduling solutions for health systems, today announced a partnership to help health systems enhance patient access and experience. Kyruus’ProviderMatch for Access Centers solution enables health system agents to search comprehensive provider profiles so they can make an appropriate provider match and book appointments when patients call in.
Collaboration Will Couple Appointment and Transportation Scheduling to Simplify Patient Access
Now using Uber Health, access center agents can also easily assist those patients with transportation scheduling—one of the top social determinants of health. Kyruus’ collaboration with Uber Health will allow agents to, where needed, transition more seamlessly to assisting patients with transportation once they’ve booked appointments, fostering efficiency and follow-through.
Kyruus currently serves more than 225,000 providers across more than 500 hospitals in the United States. It’s enterprise-wide patient access and provider data management platform enables health systems to match patients with the right providers whether they seek care online or by phone – enabling a consistent patient experience across access points.
Why It Matters
“Patient access hurdles take many forms,” said Chris Gervais, Chief Technology Officer at Kyruus. “At Kyruus, we’re committed to helping patients schedule care with the right providers for their specific needs. From there, partners like Uber Health serve a key role in ensuring patients actually obtain that care and avoid unnecessary delays.”