• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to secondary sidebar
  • Skip to footer

  • Opinion
  • Health IT
    • Behavioral Health
    • Care Coordination
    • EMR/EHR
    • Interoperability
    • Patient Engagement
    • Population Health Management
    • Revenue Cycle Management
    • Social Determinants of Health
  • Digital Health
    • AI
    • Blockchain
    • Precision Medicine
    • Telehealth
    • Wearables
  • Startups
  • M&A
  • Value-based Care
    • Accountable Care (ACOs)
    • Medicare Advantage
  • Life Sciences
  • Research

Patientco Joins Epic App Orchard Marketplace to Power Seamless Payment Experience

by Jasmine Pennic 07/08/2019 Leave a Comment

  • LinkedIn
  • Twitter
  • Facebook
  • Email
  • Print

Patientco Lands $28M to Reimagine the Patient Financial Experience

Patientco, a next-generation patient payment tech company has joined the Epic App Orchard Marketplace with two payments solutions:

1. Patientco Patient Payments is a solution that supports self-service payments via MyChart.

2. Patientco Encrypted Device Integration, which allows staff to collect payments without leaving the Epic workflow. 

Epic App Orchard Integration

Patientco Patient Payments is directly embedded in Epic’s MyChart, enabling patients to pay their healthcare bills how they prefer, including via all major credit and debit cards, as well as automated payment plans within the portal. Patients never have to leave MyChart or maintain a separate set of login credentials to complete a payment, supporting a secure, seamless billing and payment experience.

Epic EHR Integration Benefits

For Health System staff, Patientco Encrypted Device Integration supports all pre-service, point-of-service and business office payments needs. The solution integrates Patientco’s user-friendly, cloud-based EMV terminals with Epic.

This enables staff to quickly process secure payments across any Epic module or patient touch point. In addition, Patientco’s status as a Payment Facilitator (PayFac) dramatically simplifies merchant onboarding, processing and ongoing device maintenance for health systems deploying encrypted devices across hundreds of locations.

Both solutions support automated, real-time posting with a single daily deposit and guaranteed reconciliation. Additionally, since Patientco’s solutions are PCI Level 1-compliant and the patient’s data does not pass through the health system’s Epic servers, PCI scope is reduced for the client. Patientco provides health systems with closed-loop, data-driven feedback on the entire billing and payment experience.

Client Feedback on Recent Integration with Epic

“Patientco’s integration with Epic has helped our staff assist patients more efficiently, both in-person and via phone by eliminating the need to switch between multiple tools and workflows,” said Andrea Mejia, Executive Director of Patient Financial Care at Piedmont Healthcare. “In fact, this has resulted in reduced patient call handle times, improving the patient financial experience while boosting staff productivity.”

  • LinkedIn
  • Twitter
  • Facebook
  • Email
  • Print

Tagged With: cloud, EHR integration, Epic App Orchard, Epic EHR Integration, Health Systems, Patient Financial Experience, patient payment, Patient Payment Experience, Patientco, Portal, Revenue Cycle Management

Tap Native

Get in-depth healthcare technology analysis and commentary delivered straight to your email weekly

Reader Interactions

Primary Sidebar

Subscribe to HIT Consultant

Latest insightful articles delivered straight to your inbox weekly.

Submit a Tip or Pitch

Featured Insights

2025 EMR Software Pricing Guide

2025 EMR Software Pricing Guide

Featured Interview

Paradigm Shift in Diabetes Care with Studio Clinics: Q&A with Reach7 Founder Chun Yong

Most-Read

Medtronic to Separate Diabetes Business into New Standalone Company

Medtronic to Separate Diabetes Business into New Standalone Company

White House, IBM Partner to Fight COVID-19 Using Supercomputers

HHS Sets Pricing Targets for Trump’s EO on Most-Favored-Nation Drug Pricing

23andMe to Mine Genetic Data for Drug Discovery

Regeneron to Acquire Key 23andMe Assets for $256M, Pledges Continuity of Consumer Genome Services

CureIS Healthcare Sues Epic: Alleges Anti-Competitive Practices & Trade Secret Theft

The Evolving Role of Physician Advisors: Bridging the Gap Between Clinicians and Administrators

The Evolving Physician Advisor: From UM to Value-Based Care & AI

UnitedHealth Group Names Stephen Hemsley CEO as Andrew Witty Steps Down

UnitedHealth CEO Andrew Witty Steps Down, Stephen Hemsley Returns as CEO

Omada Health Files for IPO

Omada Health Files for IPO

Blue Cross Blue Shield of Massachusetts Launches "CloseKnit" Virtual-First Primary Care Option

Blue Cross Blue Shield of Massachusetts Launches “CloseKnit” Virtual-First Primary Care Option

Osteoboost Launches First FDA-Cleared Prescription Wearable Nationwide to Combat Low Bone Density

Osteoboost Launches First FDA-Cleared Prescription Wearable Nationwide to Combat Low Bone Density

2019 MedTech Breakthrough Award Category Winners Announced

MedTech Breakthrough Announces 2025 MedTech Breakthrough Award Winners

Secondary Sidebar

Footer

Company

  • About Us
  • Advertise with Us
  • Reprints and Permissions
  • Submit An Op-Ed
  • Contact
  • Subscribe

Editorial Coverage

  • Opinion
  • Health IT
    • Care Coordination
    • EMR/EHR
    • Interoperability
    • Population Health Management
    • Revenue Cycle Management
  • Digital Health
    • Artificial Intelligence
    • Blockchain Tech
    • Precision Medicine
    • Telehealth
    • Wearables
  • Startups
  • Value-Based Care
    • Accountable Care
    • Medicare Advantage

Connect

Subscribe to HIT Consultant Media

Latest insightful articles delivered straight to your inbox weekly

Copyright © 2025. HIT Consultant Media. All Rights Reserved. Privacy Policy |