What You Should Know:
- Webex Contact Center is transforming patient engagement with its latest integration with Epic’s electronic health record (EHR) system.
- Announced at HIMSS 2025, the integration empowers contact center agents and healthcare providers with a seamless communication platform directly within Epic's Cheers/Hyperdrive interface.
AI-Powered Solution Empowers Agents with Real-Time Access to Patient Data
By combining Webex's multi-channel
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Epic EHR Integration | Health IT | News, Analysis, Insights - HIT Consultant
HIMSS25: Rush + Suki to Co-Develop a AI-Powered Dictation Solution Integrated with Epic
What You Should Know:
- Rush University System for Health, a academic health system, today announced the expansion of its partnership with Suki, a pioneer in AI technology for healthcare.
- Following a successful pilot program, Rush will deploy Suki's AI Assistant across its entire enterprise, empowering clinicians across 28 specialties to reduce administrative burden and focus on patient care.
Next-Generation AI Dictation
The partnership will also focus on the
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Glooko Integrates with Epic Showroom to Streamline Diabetes Management
What You Should Know:
- Glooko, a digital health company specializing in diabetes management announced the availability of its Patient Portal for Professionals in the Epic Showroom.
- The integration allows healthcare providers to seamlessly connect Glooko's platform with Epic's EHR system, providing clinicians with real-time access to comprehensive patient data and streamlining diabetes care.
Seamless Integration with Epic
By leveraging Epic's SMART on FHIR technology,
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Talkdesk Enhances Healthcare Contact Centers with New Epic Integration
What You Should Know:
- Talkdesk, a global leader in AI-powered customer experience (CX) solutions, today announced new enhancements to its Talkdesk Healthcare Experience Cloud™ that further integrate its platform with EHR provider Epic.
- The latest innovation embeds Talkdesk's agent tools and call controls directly into Epic, creating a unified and streamlined experience for healthcare contact center agents.
Epic Integration Streamlines Agent Workflows and Improve Patient
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Abridge Launches Epic Integrated AI Solution for Emergency Medicine
What You Should Know:
- Abridge, a provider of generative AI solutions for healthcare launches Abridge Inside for Emergency Medicine, a new suite of enhancements designed specifically for the fast-paced and demanding environment of emergency care.
- The solution integrates seamlessly with Epic's ASAP module in Haiku and Hyperspace, transforming high-pressure clinical conversations into structured notes and reducing administrative burden on emergency medicine
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Baylor Genetics Integrates with Epic’s Aura to Streamline Genetic Testing
What You Should Know:
- Baylor Genetics, a clinical diagnostic laboratory specializing in genetic testing, announced its integration with Aura, the specialty diagnostics suite from Epic EHR.
- The integration will enable healthcare organizations using Epic to seamlessly order Baylor Genetics' tests and access results directly within the EHR, facilitating faster and more informed treatment decisions.
Enhancing the Provider Experience
This integration streamlines the
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Interwell Health Launches Nephrology Rounds App with Epic EHR Integration
What You Should Know:
- Interwell Health, a value-based kidney care management company, has unveiled Acumen Rounder, a nephrology rounding application that seamlessly integrates with Epic’s electronic health record (EHR) system.
- The innovation is set to transform how nephrologists manage patient workflows and deliver value-based care.
Enhancing Nephrology Workflows
Acumen Rounder offers a comprehensive suite of features designed to improve efficiency, accuracy, and the
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Fathom Autonomous Medical Coding Available in Epic Toolbox
What You Should Know:
- Fathom, a pioneer in autonomous medical coding, announced today that its technology has been added to Epic's Toolbox program within the Fully Autonomous Coding category.
- By being part of Toolbox, Fathom can reach a wider audience of healthcare providers and demonstrate its compatibility with Epic's systems.
Transforming Medical Coding
Fathom's autonomous coding technology empowers healthcare organizations to overcome workforce challenges and
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OneStep Integrates Gait and Motion Analysis with Epic EHR
What You Should Know:
- OneStep, an innovator in digital healthcare, today announced its official integration with Epic's Electronic Health Record (EHR) system.
- Now available on Epic's App Marketplace, this integration is compatible with Fast Healthcare Interoperability Resources 1 (FHIR®) and streamlines how healthcare providers leverage OneStep’s advanced gait and motion analysis data and remote therapeutic monitoring services within the Epic ecosystem.
OneStep: Revolutionizing
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United Language Group Now Offers Click-to-Connect Instant Interpreter Access with Epic EHR Integration
What You Should Know:
- United Language Group (ULG), a leading provider of language services, today announced a groundbreaking integration with Epic, the most widely used electronic health record (EHR) system in healthcare.
- ULG’s Epic integration empowers healthcare professionals to connect with interpreters in over 250 languages with a single click directly within the patient’s EHR. This eliminates the need for separate phone calls or unfamiliar workflows, fostering a smooth
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