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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant

M&A: LeanTaaS Acquires Hospital IQ, Combined Valuation Exceeds $1B

by Fred Pennic 01/10/2023 Leave a Comment

M&A: LeanTaaS Acquires Hospital IQ, Combined Valuation Exceeds $1B

What You Should Know: - LeanTaaS, Inc., a provider of AI-powered and SaaS-based capacity management and patient flow software for health systems, today announced it has acquired Hospital IQ, a provider of intelligent automation solutions for hospitals. The acquisition values the combined company at more than $1 billion in enterprise value and enables it to power intelligent operations across more than 180+ U.S. health systems. The financial terms of the acquisition were not disclosed. -
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Franciscan Health to Deploy Innovaccer Health Cloud to Eliminate “Data Islands”

by Jasmine Pennic 01/09/2023 Leave a Comment

Franciscan Health to Deploy Innovaccer Health Cloud to Eliminate “Data Islands”

What You Should Know: Today Innovaccer, Inc., the Health Cloud company, announced that Franciscan Health, a 12-hospital system with facilities in Indiana and Illinois, is deploying Innovaccer® Health Cloud to enhance risk-based contract performance and to launch a next-generation experience platform to deliver sophisticated customer and patient relationship management strategies. - Franciscan Health plans to leverage Innovaccer Health Cloud’s Data Activation Platform to integrate
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Withings Unveils Mini At-Home Urine Analysis Platform for Clinical Trials & RPM

by Fred Pennic 01/04/2023 Leave a Comment

Withings Unveils Mini At-Home Urine Analysis Platform for Clinical Trials & RPM

What You Should Know: - During a press preview event at CES last night, Withings unveiled, U-Scan, a miniaturized urine health lab that will change the way people and health professionals will monitor vitals from the comfort and privacy of their own bathroom.  - U-Scan consists of a technologically advanced pebble-shaped urine analysis reader that sits within the toilet bowl.  Its changeable cartridges are designed to assess specific biomarkers without the need for
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84% of Patients Prefer Front Desk to Tech Options, 87% Face Staffing Challenges

by Syed Hamza Sohail 12/29/2022 Leave a Comment

84% of Patients Prefer Front Desk to Tech Options, 87% Face Staffing Challenges

What You Should Know: - A new study found 84% of providers say patients still schedule care with the front desk, and 73% rely on human calls -- despite all of the advances in communication. A full 87% say they’ve faced administrative staffing challenges over the last 12 months. Of those, one third (35%) found those staffing challenges have had a negative impact on staff morale, and about one in six (18%) noted it has led to longer wait times. - The survey was commissioned
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Why IT and EHR is Critical for Traveling Nurses

by Khue Tran, SVP of Operations for Azalea Health 12/28/2022 Leave a Comment

Why IT and EHR is Critical for Traveling Nurses

Across the country, hospitals are experiencing staffing shortages, and two years of COVID-19 have taken their toll on the industry. The pandemic didn’t cause the staffing shortage. However, it exacerbated a growing problem as more nurses opted to retire or leave the profession. Amid the pandemic, many healthcare professionals burned out while others left the workforce altogether. As a result, many hospitals and physicians’ offices struggle to hire and retain nurses. The American
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Kahun Taps MediOrbis to Offer AI-Powered Digital Intake and Triage Services

by Fred Pennic 12/21/2022 Leave a Comment

Kahun Taps MediOrbis to Offer AI-Powered Digital Intake and Triage Services

What You Should Know: -  MediOrbis, a multi-specialty telehealth company today announces a strategic partnership with  Kahun, the clinical reasoning tool that performs dynamic clinical assessments at scale. - The strategic partnership will enable MediOrbis to offer Kahun’s proprietary AI-driven digital intake tool as a part of its comprehensive telehealth platform.  - By offering Kahun’s proprietary AI-driven digital intake tool as a part of its comprehensive
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4 Key Benefits of the Medical Call Center in the Post-COVID-19 Era

by Brian Briggs, VP of Call Center Operations, Stericycle Communication Solutions (Acquired by Carenet Health) 12/20/2022 Leave a Comment

4 Key Benefits of the Medical Call Center in the Post-COVID-19 Era

In today’s digital-first world, the medical call center still plays a crucial role in connecting healthcare consumers with providers. As an important method of alleviating staffing shortages, elevating the patient experience, and optimizing revenue for healthcare organizations, strategic call center programs covered unique gaps in the patient journey during the early days of the COVID-19 pandemic such as information hotlines and patient outreach to engage patients once the facility re-opened. In
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Unlock the Full Potential of Inpatient Bed Capacity with AI

by Sanjeev Agrawal, President and Chief Operating Officer, LeanTaaS 12/19/2022 Leave a Comment

Unlock the Full Potential of Inpatient Bed Capacity with AI

Every day, hospital staff do the best they can to navigate the daily chaos of bed management by making educated guesses as to what is going to happen over the course of the day. Relying on team huddles throughout the day, staff pore over Excel or paper spreadsheets to predict how many beds will open up and when. They try to estimate demand for those beds by the time of day, unsure when to deploy “surge capacity.” On some days, this method works out well. However, more often than not, the staff’s
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83% of Patients Provided Duplicate Health Info at a Doctor’s Office

by Syed Hamza Sohail 12/15/2022 Leave a Comment

83% of Patients Provided Duplicate Health Info at a Doctor’s Office

What You Should Know: - New data from Carta Healthcare shows 83% of patients have had to provide the same health information or duplicate health information at a doctor’s office. 42% of Americans spend six minutes or more recounting past medical history at their doctor’s appointments due to a lack of integrated data processes. - This data reveals the direct impacts of inefficient data collection within the healthcare system on patients as doctors are spending too much time inputting
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Clinical Trials: 5 Steps to Greater eConsent Adoption

by Kate Godwin-Smith, Director, Client Services, Patient Consent Solutions, IQVIA Technologies 12/14/2022 Leave a Comment

Clinical Trials: 5 Steps to Greater eConsent Adoption

Clinical trials advance much-needed treatments while offering hope to patients and their families. However, the process of enrolling in a study where they will receive investigational medicines, vaccines or procedures can be a source of friction – enough for patients to rethink participation.  The weight of the decision combined with a perceived lack of transparency of information can confuse or dismay even those patients that are most savvy in the medical industry. Even if they do end
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