What You Should Know:
- A new study found 84% of providers say patients still schedule care with the front desk, and 73% rely on human calls -- despite all of the advances in communication. A full 87% say they’ve faced administrative staffing challenges over the last 12 months. Of those, one third (35%) found those staffing challenges have had a negative impact on staff morale, and about one in six (18%) noted it has led to longer wait times.
- The survey was commissioned
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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant
Why IT and EHR is Critical for Traveling Nurses
Across the country, hospitals are experiencing staffing shortages, and two years of COVID-19 have taken their toll on the industry.
The pandemic didn’t cause the staffing shortage. However, it exacerbated a growing problem as more nurses opted to retire or leave the profession.
Amid the pandemic, many healthcare professionals burned out while others left the workforce altogether. As a result, many hospitals and physicians’ offices struggle to hire and retain nurses.
The American
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Kahun Taps MediOrbis to Offer AI-Powered Digital Intake and Triage Services
What You Should Know:
- MediOrbis, a multi-specialty telehealth company today announces a strategic partnership with Kahun, the clinical reasoning tool that performs dynamic clinical assessments at scale.
- The strategic partnership will enable MediOrbis to offer Kahun’s proprietary AI-driven digital intake tool as a part of its comprehensive telehealth platform.
- By offering Kahun’s proprietary AI-driven digital intake tool as a part of its comprehensive
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4 Key Benefits of the Medical Call Center in the Post-COVID-19 Era
In today’s digital-first world, the medical call center still plays a crucial role in connecting healthcare consumers with providers. As an important method of alleviating staffing shortages, elevating the patient experience, and optimizing revenue for healthcare organizations, strategic call center programs covered unique gaps in the patient journey during the early days of the COVID-19 pandemic such as information hotlines and patient outreach to engage patients once the facility re-opened. In
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Unlock the Full Potential of Inpatient Bed Capacity with AI
Every day, hospital staff do the best they can to navigate the daily chaos of bed management by making educated guesses as to what is going to happen over the course of the day. Relying on team huddles throughout the day, staff pore over Excel or paper spreadsheets to predict how many beds will open up and when. They try to estimate demand for those beds by the time of day, unsure when to deploy “surge capacity.” On some days, this method works out well. However, more often than not, the staff’s
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83% of Patients Provided Duplicate Health Info at a Doctor’s Office
What You Should Know:
- New data from Carta Healthcare shows 83% of patients have had to provide the same health information or duplicate health information at a doctor’s office. 42% of Americans spend six minutes or more recounting past medical history at their doctor’s appointments due to a lack of integrated data processes.
- This data reveals the direct impacts of inefficient data collection within the healthcare system on patients as doctors are spending too much time inputting
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Clinical Trials: 5 Steps to Greater eConsent Adoption
Clinical trials advance much-needed treatments while offering hope to patients and their families. However, the process of enrolling in a study where they will receive investigational medicines, vaccines or procedures can be a source of friction – enough for patients to rethink participation.
The weight of the decision combined with a perceived lack of transparency of information can confuse or dismay even those patients that are most savvy in the medical industry. Even if they do end
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When Innovation Isn’t Enough: Pharma’s Next Frontier
I met Mark Cuban once. Our conversation didn’t last very long.
It was at a medical conference a few years ago. Cuban felt like a great guy to approach with an idea for a healthcare startup. We were both investors in an automation software startup called Zoba, and I of course knew him from his role on the popular entrepreneurial reality TV series Shark Tank.
A few seconds into our conversation, Cuban paused. “Healthcare is hard,” he sighed. That was his way of politely telling me: for that
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If You Are Not Using AI for Medical Coding, You Are Not Doing Your Job
A quick, efficient, and well-managed revenue cycle creates a solid foundation for a profitable medical organization. That’s why if you’re responsible for ensuring the health of your organization's revenue cycle and you are not using AI for medical coding, you are not doing your job.
Let me explain.
Some RCM professionals may see medical coding as a small portion of the revenue cycle; however, its reach is wide. The quality and accuracy of medical coding can either negatively or
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Out of Sight: Why Invisible Patient Engagement is Optimal Patient Engagement
As a patient engagement product director, there’s nothing that I love to hear more from customers than they live and breathe in the systems we’ve created. We’ve thought long and hard about UI; about the rich dashboards we build; about new ways to expand functionality within the parameters of our applications and programs.
But there’s a hard truth that I—and the healthtech community at large—need to learn, or have already:
Most of the people who use our software aren’t focused
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