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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant

Digital Maturity Is Six Steps Away. How Close Is Your Healthcare Organization?

by Chris Byers, CEO of Formstack 01/16/2023 Leave a Comment

Digital Maturity Is Six Steps Away. How Close Is Your Healthcare Organization?

The healthcare industry dragged sorely behind other industries in digital maturity just three years ago, according to McKinsey. Then, the pandemic shifted priorities and accelerated the progress of digital transformation by several years. No industry felt this shift as strongly as healthcare. With the rapid increase in telehealth appointments and remote care necessities, medical institutions faced the challenge of making several years’ worth of virtual enhancements in just a few months — if not
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Exec Hires: UCM Digital Health Names Rondi Rabuse as President & COO

by Jasmine Pennic 01/13/2023 Leave a Comment

Exec Hires: UCM Digital Health Names Rondi Rabuse as President & COO

What You Should Know: - UCM Digital Health, a digital health and telehealth provider, including a 24/7 emergency medicine triage, treatment, and navigation service, announced Rondi Rabuse as its newest president and chief operations officer. - With over three decades of experience in the healthcare field, Rabuse will help drive and accelerate UCM’s strategic growth plans, further enhancing UCM’s mission to improve the patient experience by removing barriers to access and improving
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20 Executives Share Health IT Predictions to Watch in 2023

by Fred Pennic 01/11/2023 Leave a Comment

20 Executives Share Health IT Predictions to Watch in 2023

We asked several healthcare executives to share their health IT predictions and trends for 2023. Nate Maslak, the co-founder/CEO of Ribbon Health Data Personalization: 38% of consumers want more personalized and inclusive healthcare options. In 2023, we’ll see a greater shift towards healthcare enterprises prioritizing this personalization, by innovating their current data infrastructure to show a range of information that lets a patient make an educated care decision based on what
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M&A: LeanTaaS Acquires Hospital IQ, Combined Valuation Exceeds $1B

by Fred Pennic 01/10/2023 Leave a Comment

M&A: LeanTaaS Acquires Hospital IQ, Combined Valuation Exceeds $1B

What You Should Know: - LeanTaaS, Inc., a provider of AI-powered and SaaS-based capacity management and patient flow software for health systems, today announced it has acquired Hospital IQ, a provider of intelligent automation solutions for hospitals. The acquisition values the combined company at more than $1 billion in enterprise value and enables it to power intelligent operations across more than 180+ U.S. health systems. The financial terms of the acquisition were not disclosed. -
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Franciscan Health to Deploy Innovaccer Health Cloud to Eliminate “Data Islands”

by Jasmine Pennic 01/09/2023 Leave a Comment

Franciscan Health to Deploy Innovaccer Health Cloud to Eliminate “Data Islands”

What You Should Know: Today Innovaccer, Inc., the Health Cloud company, announced that Franciscan Health, a 12-hospital system with facilities in Indiana and Illinois, is deploying Innovaccer® Health Cloud to enhance risk-based contract performance and to launch a next-generation experience platform to deliver sophisticated customer and patient relationship management strategies. - Franciscan Health plans to leverage Innovaccer Health Cloud’s Data Activation Platform to integrate
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Withings Unveils Mini At-Home Urine Analysis Platform for Clinical Trials & RPM

by Fred Pennic 01/04/2023 Leave a Comment

Withings Unveils Mini At-Home Urine Analysis Platform for Clinical Trials & RPM

What You Should Know: - During a press preview event at CES last night, Withings unveiled, U-Scan, a miniaturized urine health lab that will change the way people and health professionals will monitor vitals from the comfort and privacy of their own bathroom.  - U-Scan consists of a technologically advanced pebble-shaped urine analysis reader that sits within the toilet bowl.  Its changeable cartridges are designed to assess specific biomarkers without the need for
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84% of Patients Prefer Front Desk to Tech Options, 87% Face Staffing Challenges

by Syed Hamza Sohail 12/29/2022 Leave a Comment

84% of Patients Prefer Front Desk to Tech Options, 87% Face Staffing Challenges

What You Should Know: - A new study found 84% of providers say patients still schedule care with the front desk, and 73% rely on human calls -- despite all of the advances in communication. A full 87% say they’ve faced administrative staffing challenges over the last 12 months. Of those, one third (35%) found those staffing challenges have had a negative impact on staff morale, and about one in six (18%) noted it has led to longer wait times. - The survey was commissioned
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Why IT and EHR is Critical for Traveling Nurses

by Khue Tran, SVP of Operations for Azalea Health 12/28/2022 Leave a Comment

Why IT and EHR is Critical for Traveling Nurses

Across the country, hospitals are experiencing staffing shortages, and two years of COVID-19 have taken their toll on the industry. The pandemic didn’t cause the staffing shortage. However, it exacerbated a growing problem as more nurses opted to retire or leave the profession. Amid the pandemic, many healthcare professionals burned out while others left the workforce altogether. As a result, many hospitals and physicians’ offices struggle to hire and retain nurses. The American
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Kahun Taps MediOrbis to Offer AI-Powered Digital Intake and Triage Services

by Fred Pennic 12/21/2022 Leave a Comment

Kahun Taps MediOrbis to Offer AI-Powered Digital Intake and Triage Services

What You Should Know: -  MediOrbis, a multi-specialty telehealth company today announces a strategic partnership with  Kahun, the clinical reasoning tool that performs dynamic clinical assessments at scale. - The strategic partnership will enable MediOrbis to offer Kahun’s proprietary AI-driven digital intake tool as a part of its comprehensive telehealth platform.  - By offering Kahun’s proprietary AI-driven digital intake tool as a part of its comprehensive
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4 Key Benefits of the Medical Call Center in the Post-COVID-19 Era

by Brian Briggs, VP of Call Center Operations, Stericycle Communication Solutions (Acquired by Carenet Health) 12/20/2022 Leave a Comment

4 Key Benefits of the Medical Call Center in the Post-COVID-19 Era

In today’s digital-first world, the medical call center still plays a crucial role in connecting healthcare consumers with providers. As an important method of alleviating staffing shortages, elevating the patient experience, and optimizing revenue for healthcare organizations, strategic call center programs covered unique gaps in the patient journey during the early days of the COVID-19 pandemic such as information hotlines and patient outreach to engage patients once the facility re-opened. In
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