What You Should Know:
- Healthcare ranked last for employee satisfaction with pay compared to 27 other industries studied, according to the 2023 Healthcare Experience Trends Report from Qualtrics (Nasdaq: XM).
- The report also found that healthcare employees had lower scores than other industry employees across the core pillars of employee experience – engagement, intent-to-stay and employee experience vs. their expectation. Women reported lower scores than men across the domains.
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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant
6 Healthcare Trends Impacting Medical Practices in 2023
What You Should Know:
- AdvancedMD, a provider of cloud healthcare software for independent medical, mental health, and physical therapy practices, announced today the top six healthcare trends that will have the biggest impact on physicians and medical offices in 2023.
- These trends are based on aggregated, anonymous user data from the more than 40,000 practitioners spanning 13,000 medical practices that subscribe to AdvancedMD practice management, EHR and patient engagement
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Why Prioritizing Patient Experience Is Essential for Small Healthcare Practices
Rising inflation and a looming recession are causing small healthcare practices to tighten their belts and eliminate unnecessary costs. Still, too many healthcare leaders are divesting where it may end up hurting them in the long run: digital solutions.
Digitization and automation can be a lifeline for healthcare practices. Staffing shortages and tedious and time-consuming tasks plague small healthcare businesses, and customers are turning to more modern and accessible practices for
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Why Proactive Patient Engagement Is The Pathway to Better Care Outcomes in 2023
When it comes to consumer engagement, other industries have had a significant head start. For years, retailers, banks, and other customer-centric organizations have been working hard on curating digital experiences that simplify, personalize, and secure interactions and transactions with their consumer base.
Accessing your savings account through an app is now the standard for millions of people. It’s second nature to use the chat feature on a clothing retailer’s website to get information
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5 Things Every Smart Operating Room Should Prioritize – Surgery
The healthcare industry is in the middle of deep digital transformation across every aspect of the patient journey. Technology has always been important in healthcare, but COVID-19 has accelerated advancements, improving the way care is delivered. The pandemic also increased patient interest in being more involved in their healthcare decisions. And when patients are more involved, they are typically more satisfied with their experience and have better health outcomes. From remote patient
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Why Patient Portal Usability is Critical to Patient Experience
Improving patient experience is a primary concern for behavioral health providers today. A positive patient experience can keep clients returning, while a frustrating or confusing experience may push them away. With so much on the line, it’s important to get it right. One of the most powerful tools in a behavioral health practice’s arsenal is a user-friendly, highly functional patient portal. These portals are often clients’ main point of connection to a practice outside of appointments.
What
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60% of Consumers Lack Immediate Access to Their Medical Records
What You Should Know:
- Carta Healthcare®, a pioneer in harnessing the power of clinical data, have announced the results of a survey regarding patient healthcare data access in the United States.
- The results reveal that 60% of consumers don’t have immediate access to their medical records, and another 17% don’t know if they do. Furthermore, 66% of respondents indicate they don’t know where their data goes after they leave their healthcare provider’s office.
Insights regarding data
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Inflation, Recession Fears Increase Tension Between Healthcare Patients and Providers
What You Should Know:
- Weave (NYSE: WEAV), the all-in-one customer communication and engagement platform for small- and medium-sized businesses, today announced new research, the 2023 Healthcare Business Insights Report, which examines how inflation and recession fears are impacting small healthcare offices, the patient experience and the strength of patient-provider relationships.
- The healthcare industry has become increasingly more competitive in the last five years. The sheer
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Authenticx Secures $20M to Enhance Customer Experience
What You Should Know:
- Authenticx, the new standard in healthcare for listening to customer voices at scale, today announced $20M in Series B funding led by Blue Heron Capital with participation from Beringea, 50 South Capital, High Alpha, Mutual Capital Partners, Signal Peak Ventures, Allos Ventures, Elevate Ventures and M25.
- The investment comes after a significant year of growth for Authenticx, which saw a 2.5x increase in ARR in 2022 and 64 new employees since July 2021, many
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22 Executive Digital Health Predictions to Watch in 2023
Jon Bloom, MD, CEO and Co-founder of Podimetrics
From a digital health perspective, 2022 was a reset year for many and a serious reality check. We went from sky high growth to the sky is falling, and in 2023 I think this market correction movement will continue forward. To me, the biggest surprise of 2022 was that despite the market tanking, digital health companies continued to truck forward with huge deals. This includes massive acquisitions like Amazon and OneMedical, as well as deals like
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