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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant

Inflation, Recession Fears Increase Tension Between Healthcare Patients and Providers

by Syed Hamza Sohail 01/19/2023 Leave a Comment

Inflation, Recession Fears Increase Tension Between Healthcare Patients and Providers

What You Should Know: - Weave (NYSE: WEAV), the all-in-one customer communication and engagement platform for small- and medium-sized businesses, today announced new research, the 2023 Healthcare Business Insights Report, which examines how inflation and recession fears are impacting small healthcare offices, the patient experience and the strength of patient-provider relationships.  - The healthcare industry has become increasingly more competitive in the last five years. The sheer
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Authenticx Secures $20M to Enhance Customer Experience

by Syed Hamza Sohail 01/17/2023 Leave a Comment

Authenticx Secures $20M to Enhance Customer Experience

What You Should Know: - Authenticx, the new standard in healthcare for listening to customer voices at scale, today announced $20M in Series B funding led by Blue Heron Capital with participation from Beringea, 50 South Capital, High Alpha, Mutual Capital Partners, Signal Peak Ventures, Allos Ventures, Elevate Ventures and M25.  - The investment comes after a significant year of growth for Authenticx, which saw a 2.5x increase in ARR in 2022 and 64 new employees since July 2021, many
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22 Executive Digital Health Predictions to Watch in 2023

by Fred Pennic 01/16/2023 Leave a Comment

22 Executive Digital Health Predictions to Watch in 2023

Jon Bloom, MD, CEO and Co-founder of Podimetrics From a digital health perspective, 2022 was a reset year for many and a serious reality check. We went from sky high growth to the sky is falling, and in 2023 I think this market correction movement will continue forward. To me, the biggest surprise of 2022 was that despite the market tanking, digital health companies continued to truck forward with huge deals. This includes massive acquisitions like Amazon and OneMedical, as well as deals like
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Digital Maturity Is Six Steps Away. How Close Is Your Healthcare Organization?

by Chris Byers, CEO of Formstack 01/16/2023 Leave a Comment

Digital Maturity Is Six Steps Away. How Close Is Your Healthcare Organization?

The healthcare industry dragged sorely behind other industries in digital maturity just three years ago, according to McKinsey. Then, the pandemic shifted priorities and accelerated the progress of digital transformation by several years. No industry felt this shift as strongly as healthcare. With the rapid increase in telehealth appointments and remote care necessities, medical institutions faced the challenge of making several years’ worth of virtual enhancements in just a few months — if not
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Exec Hires: UCM Digital Health Names Rondi Rabuse as President & COO

by Jasmine Pennic 01/13/2023 Leave a Comment

Exec Hires: UCM Digital Health Names Rondi Rabuse as President & COO

What You Should Know: - UCM Digital Health, a digital health and telehealth provider, including a 24/7 emergency medicine triage, treatment, and navigation service, announced Rondi Rabuse as its newest president and chief operations officer. - With over three decades of experience in the healthcare field, Rabuse will help drive and accelerate UCM’s strategic growth plans, further enhancing UCM’s mission to improve the patient experience by removing barriers to access and improving
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20 Executives Share Health IT Predictions to Watch in 2023

by Fred Pennic 01/11/2023 Leave a Comment

20 Executives Share Health IT Predictions to Watch in 2023

We asked several healthcare executives to share their health IT predictions and trends for 2023. Nate Maslak, the co-founder/CEO of Ribbon Health Data Personalization: 38% of consumers want more personalized and inclusive healthcare options. In 2023, we’ll see a greater shift towards healthcare enterprises prioritizing this personalization, by innovating their current data infrastructure to show a range of information that lets a patient make an educated care decision based on what
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M&A: LeanTaaS Acquires Hospital IQ, Combined Valuation Exceeds $1B

by Fred Pennic 01/10/2023 Leave a Comment

M&A: LeanTaaS Acquires Hospital IQ, Combined Valuation Exceeds $1B

What You Should Know: - LeanTaaS, Inc., a provider of AI-powered and SaaS-based capacity management and patient flow software for health systems, today announced it has acquired Hospital IQ, a provider of intelligent automation solutions for hospitals. The acquisition values the combined company at more than $1 billion in enterprise value and enables it to power intelligent operations across more than 180+ U.S. health systems. The financial terms of the acquisition were not disclosed. -
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Franciscan Health to Deploy Innovaccer Health Cloud to Eliminate “Data Islands”

by Jasmine Pennic 01/09/2023 Leave a Comment

Franciscan Health to Deploy Innovaccer Health Cloud to Eliminate “Data Islands”

What You Should Know: Today Innovaccer, Inc., the Health Cloud company, announced that Franciscan Health, a 12-hospital system with facilities in Indiana and Illinois, is deploying Innovaccer® Health Cloud to enhance risk-based contract performance and to launch a next-generation experience platform to deliver sophisticated customer and patient relationship management strategies. - Franciscan Health plans to leverage Innovaccer Health Cloud’s Data Activation Platform to integrate
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Withings Unveils Mini At-Home Urine Analysis Platform for Clinical Trials & RPM

by Fred Pennic 01/04/2023 Leave a Comment

Withings Unveils Mini At-Home Urine Analysis Platform for Clinical Trials & RPM

What You Should Know: - During a press preview event at CES last night, Withings unveiled, U-Scan, a miniaturized urine health lab that will change the way people and health professionals will monitor vitals from the comfort and privacy of their own bathroom.  - U-Scan consists of a technologically advanced pebble-shaped urine analysis reader that sits within the toilet bowl.  Its changeable cartridges are designed to assess specific biomarkers without the need for
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84% of Patients Prefer Front Desk to Tech Options, 87% Face Staffing Challenges

by Syed Hamza Sohail 12/29/2022 Leave a Comment

84% of Patients Prefer Front Desk to Tech Options, 87% Face Staffing Challenges

What You Should Know: - A new study found 84% of providers say patients still schedule care with the front desk, and 73% rely on human calls -- despite all of the advances in communication. A full 87% say they’ve faced administrative staffing challenges over the last 12 months. Of those, one third (35%) found those staffing challenges have had a negative impact on staff morale, and about one in six (18%) noted it has led to longer wait times. - The survey was commissioned
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