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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant

Maximizing Telehealth Success: How to Optimize Operations & Revenue Cycle Management

by Vijay Kotte, EVP of Physician Services at R1 RCM 09/01/2020 Leave a Comment

Maximizing Telehealth Success: How to Optimize Operations & Revenue Cycle Management

In COVID-19’s wake, providers’ financial recovery will be crucial yet daunting. U.S. hospitals and health systems stand to collectively lose $36.6 billion between March and June 2020 alone. Physician practices also face serious financial challenges as they recoup revenues that declined up to 55 percent and patient volume that decreased 60 percent. Amid these hardships, telehealth has emerged as a widely accepted vehicle for care delivery – providing a way for healthcare organizations to
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Experity Acquires Reputation Management Platform Calibrater Health

by Fred Pennic 08/20/2020 Leave a Comment

Experity Acquires Reputation Management Platform Calibrater Health

What You Should Know: - Experity, a provider of urgent care health IT, has acquired feedback management solutions company- Calibrater Health. - Through the acquisition, Experity will expand its patient engagement HIT platform by fully integrating Calibrater’s reputation management functionalities like AI-powered issue tracking, SMS patient surveys, and enhanced performance insights. Experity, a provider of clinical and practice management software to the urgent care space,
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Designing A Digital Experience to Drive Revenue and Patient Engagement

by Bill Krause, VP and GM, Digital Experience and Consumer Engagement at Change Healthcare 08/20/2020 Leave a Comment

Designing A Digital Experience to Drive Revenue and Patient Engagement

With the rise of healthcare consumerism, people are looking to hospitals, health systems, and physician practices to deliver the same user-friendly, digital experiences they receive from other industries. A recent survey found that more than 80% of consumers surveyed believe “shopping for healthcare should be as easy as shopping for other common services.” Specifically, they want streamlined access points online where they can shop for and purchase healthcare, easily make appointments,
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Vocera Acquires Secure Communications Platform EASE Applications

by Fred Pennic 08/19/2020 Leave a Comment

Vocera Acquires Secure Communications Platform EASE Applications

What You Should Know: - Today Vocera Communications acquires EASE Applications, a provider of a secure communication platform and mobile application that delivers updates, messages to patients’ loved ones, during surgeries and at other times. - The Orlando-based EASE offers a cloud-based service that is built to improve the patient experience by enabling friends and family members to receive timely updates about the progress of loved ones in the hospitals. Care team members can send
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Memorial Health Deploys Chatbots to Virtualize Waiting Room Experience

by Fred Pennic 08/14/2020 Leave a Comment

What You Should Know: - Memorial Health System selects LifeLink Conversational AI technology to virtualize the waiting room experience for patients - Mobile chatbots to automate intake for telehealth and in-person visits, while maintaining COVID-19 social distancing and safety protocols. Memorial Health System , a community-based, not-for-profit corporation serving the people and communities of central Illinois through five hospitals has selected LifeLink to deploy advanced
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Backed by Johnson & Johnson, Thirty Madison Raises $47M for Direct-to-Consumer Telehealth Brands

by Fred Pennic 08/14/2020 Leave a Comment

Backed by Johnson & Johnson, Thirty Madison Raises $47M for Direct-to-Consumer Telehealth Brands

What You Should Know: - Direct-to-consumer telehealth company Thirty Madison raises $47M in Series B round from Johnson & Johnson and Polaris Partners. - Thirty Madison's three portfolio brands — Keeps, Cove, and Evens — enables patients to easily access specialist-level care combined with the convenience of telemedicine and treatment delivery.  Thirty Madison, a New York City-based digital health company reinventing the patient experience
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Eden Health Lands $25M to Bring On-Site and Virtual Care To Employers, Commercial Real-Estate

by Jasmine Pennic 08/12/2020 Leave a Comment

Eden Health Lands $25M to Bring On-Site and Virtual Care To Employers, Commercial Real-Estate

What You Should Know: - Eden Health raises $25M to give employers and commercial real estate owners and operators the ability to offer medical care on-site, near-site, and virtually. - Eden’s membership model makes high-quality healthcare an affordable benefit for the average employer, with low to no out-of-pocket costs for their employees. - Since the first signs of the US coronavirus outbreak in early February, Eden Health has worked with Boylan Bottling, Connell, Convene,
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Improving the Patient Experience by Optimizing Telehealth Through COVID-19 and Beyond

by Art Papier, MD, CEO and Co-Founder at VisualDx 08/10/2020 Leave a Comment

Improving the Patient Experience by Optimizing Telehealth Through COVID-19 and Beyond

We are facing a global healthcare crisis unlike any in our recent history. Within the span of a few short weeks, we saw our lives and practices drastically change. COVID-19 has fundamentally altered how medical care is delivered today and possibly for many years to come. We as clinicians need to rise to the challenge to provide the best possible care in this time of change and uncertainty. This includes adjusting the way we communicate with patients, adapting to the evolving landscape of
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Cerner Invests in Xealth to Jointly Develop Digital Health Solutions for Clinicians

by Fred Pennic 08/06/2020 Leave a Comment

Digital Prescribing Platform Xealth Raises $11M to Expand Digital Health Tools

What You Should Know: - Cerner and Xealth announce a collaboration to foster tighter physician-patient relationships by giving patients easier access to digital health tools. - These assets will be prescribed directly within the physician’s EHR workflow to manage conditions including chronic diseases, behavioral health, maternity care, and surgery preparation. - Cerner and LRVHealth have together invested $6 million in Xealth as part of this agreement, with Cerner and Xealth planning
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Why Now Is The Time to Reimagine Healthcare Through Technology

by Jeff Fallon, CEO, eVideon 08/06/2020 Leave a Comment

The Tech Isn’t New – It’s Time to Embrace It (How Patient Comforts Improve All of Healthcare)

It wasn’t that long ago that people went to the bank on a Friday to cash their paper paychecks. Maybe they’d put some in checking and take some out in cash. They’d go to the grocery store over the weekend and maybe write one of those checks. Everyone always had to have a pen with them. It wasn’t that long ago that people would call the ticket agent and discuss flight options for vacation. They’d send a paper ticket in the mail. When it was time to go, people would carry that ticket with them
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