Updox, the only place to
manage healthcare communications across both in-person and virtual care, today
released its 2020
Virtual Care Report: Patient Care in a Post-COVID World that details the
rapid transformation telehealth saw during COVID-19, how it is currently being
used, physician and patient expectations for telehealth post-COVID -- and how
virtual care spanning the entire patient experience will become the new
precedent.
At the start of the COVID-19
pandemic, telehealth
became the
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Patient Experience| How Digital Health Solutions is Transforming the Patient Experience | |News, Analysis, Insights - HIT Consultant
Carrum Health Adds Mayo Clinic to COE Platform for Cost-Effective Surgical Care
What You Should Know:
- Carrum Health, a digital health company that connects
employers and employees with hospital Centers of Excellence (COEs) to provide
more cost-effective surgical care announces the addition of Mayo Clinic to
Carrum's COE platform.
- As part of the collaboration, employees and covered
dependents at self-insured companies offering the Carrum Health surgery benefit
will now have access to Mayo Clinic providers with little or no cost.
- Self-insured employers,
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Maximizing Telehealth Success: How to Optimize Operations & Revenue Cycle Management
In COVID-19’s wake, providers’ financial recovery will be crucial yet daunting. U.S. hospitals and health systems stand to collectively lose $36.6 billion between March and June 2020 alone. Physician practices also face serious financial challenges as they recoup revenues that declined up to 55 percent and patient volume that decreased 60 percent.
Amid these hardships, telehealth has emerged as a widely accepted vehicle for care delivery – providing a way for healthcare organizations to
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Experity Acquires Reputation Management Platform Calibrater Health
What You Should Know:
- Experity, a provider of urgent care health IT, has
acquired feedback management solutions company- Calibrater Health.
- Through the acquisition, Experity will expand its patient engagement HIT platform by fully integrating Calibrater’s reputation management functionalities like AI-powered issue tracking, SMS patient surveys, and enhanced performance insights.
Experity, a provider
of clinical and practice management software to the urgent care space,
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Designing A Digital Experience to Drive Revenue and Patient Engagement
With the rise of healthcare consumerism, people are looking to hospitals, health systems, and physician practices to deliver the same user-friendly, digital experiences they receive from other industries. A recent survey found that more than 80% of consumers surveyed believe “shopping for healthcare should be as easy as shopping for other common services.” Specifically, they want streamlined access points online where they can shop for and purchase healthcare, easily make appointments,
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Vocera Acquires Secure Communications Platform EASE Applications
What You Should Know:
- Today Vocera Communications acquires EASE Applications,
a provider of a secure communication platform and mobile application that
delivers updates, messages to patients’ loved ones, during surgeries and at
other times.
- The Orlando-based EASE offers a cloud-based service
that is built to improve the patient experience by enabling friends and family
members to receive timely updates about the progress of loved ones in the
hospitals. Care team members can send
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Memorial Health Deploys Chatbots to Virtualize Waiting Room Experience
What You Should Know:
- Memorial Health System selects LifeLink Conversational
AI technology to virtualize the waiting room experience for patients
- Mobile chatbots to automate intake for telehealth and
in-person visits, while maintaining COVID-19 social distancing and safety
protocols.
Memorial Health System
, a community-based, not-for-profit corporation serving the people and
communities of central Illinois through five hospitals has selected LifeLink to deploy advanced
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Backed by Johnson & Johnson, Thirty Madison Raises $47M for Direct-to-Consumer Telehealth Brands
What You Should Know:
- Direct-to-consumer telehealth company Thirty Madison raises
$47M in Series B round from Johnson & Johnson and Polaris Partners.
- Thirty Madison's three portfolio brands — Keeps, Cove,
and Evens — enables patients to easily access specialist-level care
combined with the convenience of telemedicine and treatment delivery.
Thirty
Madison, a New York City-based digital health
company reinventing the patient experience
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Eden Health Lands $25M to Bring On-Site and Virtual Care To Employers, Commercial Real-Estate
What You Should Know:
- Eden Health raises $25M to give employers and
commercial real estate owners and operators the ability to offer medical care on-site,
near-site, and virtually.
- Eden’s membership model makes high-quality healthcare an affordable benefit for the average employer, with low to no out-of-pocket costs for their employees.
- Since the first signs of the US coronavirus outbreak in
early February, Eden Health has worked with Boylan Bottling, Connell, Convene,
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Improving the Patient Experience by Optimizing Telehealth Through COVID-19 and Beyond
We are facing a global healthcare crisis unlike any in our recent history. Within the span of a few short weeks, we saw our lives and practices drastically change. COVID-19 has fundamentally altered how medical care is delivered today and possibly for many years to come. We as clinicians need to rise to the challenge to provide the best possible care in this time of change and uncertainty. This includes adjusting the way we communicate with patients, adapting to the evolving landscape of
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