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Patient Access in Healthcare | Revenue Cycle Management

M&A: Olive Acquires AI Prior Authorization Company Verata Health

by Fred Pennic 12/03/2020 Leave a Comment

Olive Acquires AI Prior Authorization Company Verata Health

What You Should Know: - On the heels of $225.5 million dollars in funding and a $1.5B valuation this week, Olive today announced its acquisition of Verata Health to create a combined AI prior authorization solution for providers and payers under the Olive name. - Prior authorization is a $31 billion dollar issue in healthcare, and one of the top reasons patient care is delayed. Olive is now able to reduce write-offs by over 40% and cut turnaround times for prior authorizations by up to
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M&A: CarepathRx Acquires Pharmacy Operations of Chartwell from UPMC for $400M

by Fred Pennic 12/01/2020 Leave a Comment

CarepathRx Acquires Specialty Pharmacy Operations of Chartwell for $400M

What You Should Know: - CarepathRx will acquire the University of Pittsburgh Medical Center’s pharmacy operations in a $400M deal. - The company fully integrates pharmacy operations, expands healthcare services, improves ambulatory access, minimizes clinical variation and creates new health system revenue streams. - CarepathRx serves more than 15 health systems and 600 hospitals, with more than 1,500 employees nationwide, 400 payor contracts. Already CarepathRx has treated more than
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COVID-19: How Can Payers Prepare for Mandates and Support Pandemic Relief Efforts

by Elizabeth Bierbower, Former President of Humana's Group & Specialty Division 11/25/2020 Leave a Comment

Compliance and COVID: How Can Payers Prepare for Mandates and Support Pandemic Relief Efforts

Healthcare can achieve optimum efficiency when patients are at the center of care. When patients have the necessary information to navigate their care journey, they will choose the path to high-quality care at the lowest costs. Cost-sharing and insurance premiums are rising consistently since the last decade for employer plans, which covers nearly half of the country’s population. Plan members are shouldering a part of the healthcare cost burden, so they want to keep it as low as possible. At
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Nuance Sells Off Transcription and EHR-Go-Live Businesses to DeliverHealth

by Fred Pennic 11/18/2020 Leave a Comment

Nuance Sells Off Transcription and EHR-Go-Live Services Businesses to DeliverHealth

What You Should Know: -   Nuance announced that it’s planning to sell two sections of its healthcare business – Health Information Management (HIM) and Electronic Health Record (EHR) Go-Live Services to a new independent company, called DeliverHealth, in early 2021. - Nuance will be a minority shareholder of DeliverHealth and continue to provide its technology to the company. Nuance Communications, Inc., today announced the planned sale of the Health Information Management (HIM)
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4 Ways to Combat Hidden Costs Associated with Delayed Patient Care During COVID-19

by Matt Dickson, VP of Product, Strategy, and General Manager, Stericycle Communication Solutions 11/06/2020 Leave a Comment

Matt Dickson, VP, Product, Strategy, and Communication Solutions at Stericycle

COVID-19 terms such as quarantine, flatten the curve, social distance, and personal protective equipment (PPE) have dominated headlines in recent months, but what hasn’t been discussed in length are the hidden costs of COVID-19 as it relates to patient adherence.   The coronavirus pandemic has amplified this long-standing issue in healthcare as patients are delaying routine preventative and ongoing care for ailments such as mental health and chronic disease. Emergency care is also
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Innovaccer Launches Member Engagement Solution to Scale-Up Digital Transformation Efforts with Payers

by Jasmine Pennic 10/28/2020 Leave a Comment

Innovaccer Launches Member Engagement Solution to Scale-Up Digital Transformation Efforts with Payers

What You Should Know: -  Innovaccer launches member engagement solution for healthcare payers to drive improvement in healthcare cost and quality boosts member satisfaction and enhances member enrollment and retention. - Innovaccer's solution create member-oriented care plans, enhance connectivity with care managers, and drive interventions for social determinants of health risks through the solution. Innovaccer, Inc., a leading healthcare technology company, has launched its
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Humana Taps Cohere Health to Modernize Prior Authorizations for Musculoskeletal Treatment

by Fred Pennic 10/22/2020 Leave a Comment

Cohere Health Launches with $10M to Increase Transparency Across Care Journey

What You Should Know: - Cohere Health partners with health insurer Humana to modernize the prior authorization process for musculoskeletal treatment across 12 states. - In addition, the company has closed an additional $10M in funding led by Flare Capital Partners and Define Venture, bringing the company’s total funding to $20M. Health insurer Humana has signed an agreement with healthcare collaboration company Cohere Health to improve the prior authorization process for
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Baptist Health Implements First-of-its-Kind ED to PCP Referral Automation

by Jasmine Pennic 10/22/2020 Leave a Comment

Baptist Health Implements First-of-its-Kind ED to PCP Referral Automation

What You Should Know: - Baptist Health deploys first-of-its-kind conversational digital assistant powered by LifeLink for patients who are discharged from the Emergency Department (ED) with referrals. - Since launch, the conversational chatbot solution, which engages patients with mobile messaging to recommend follow-up care, the number of PCP appointment requests have increased by 15%. The technology is integrated into Cerner and Salesforce, personalizing the patient experience by
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CommonWell Enables Payer Access to Nationwide Interoperability Network

by Fred Pennic 10/21/2020 Leave a Comment

FHIR-based APIs Health Gorilla Becomes Largest CommonWell Connector

What You Should Know:   - CommonWell Health Alliance enables payer access with the addition of a new service provider, DataFile Exchange to support the operational services specific to the Payment and Health Care Operations use case. CommonWell Health Alliance today announced it is extending its interoperability services to enable additional use cases beyond treatment and patient access, starting with Payment and Health Care Operations data requests. Data File Exchange
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The Future of Patient Access: From Appointment Reminders to Automated Patient Journeys

by Rick Halton, Vice President of Marketing, Lumeon 10/19/2020 Leave a Comment

The Future of Patient Access: From Appointment Reminders to Automated Patient Journeys

The concept of 'Patient Access' has evolved significantly. We all remember the good old days when patient access was an inbound responsive model – patients dialed into a call center phone number and were connected "round-robin" to the next available staff member with their call script. Then outbound voice and email messages and patient appointment reminders became common, and now access centers have begun to deploy more advanced communication channels such as natural language voice response,
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