What You Should Know:
- Force Therapeutics, a full-suite digital care management platform, announced today its availability in AWS Marketplace, a curated digital catalog that makes it easy for customers to find, buy, consume, and manage third-party software, services, and data that customers need to build solutions and run their businesses.
- Through AWS Marketplace, health systems, physician practices, and ambulatory surgical centers will now be able to enjoy the simplified procurement
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Health Systems| Integrated Delivery Network (IDN) | News, Analysis, Insights - HIT Consultant
Patient Engagement Survey Reveals Current Patient Preferences for Access and Convenience
What You Should Know:
- Stericycle Communication Solutions (acquired by Carenet Health in December 2022), an industry leader in patient engagement technology and solutions and a service of Stericycle, Inc. (Nasdaq: SRCL), recently announced the findings of its third annual U.S. Consumer Trends in Patient Engagement Survey, conducted by Ipsos, which surveyed 1,004 U.S. adults aged 18 and older.
- The survey examined patients’ current preferences when engaging with their medical providers,
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84% of Patients Prefer Front Desk to Tech Options, 87% Face Staffing Challenges
What You Should Know:
- A new study found 84% of providers say patients still schedule care with the front desk, and 73% rely on human calls -- despite all of the advances in communication. A full 87% say they’ve faced administrative staffing challenges over the last 12 months. Of those, one third (35%) found those staffing challenges have had a negative impact on staff morale, and about one in six (18%) noted it has led to longer wait times.
- The survey was commissioned
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Trust in Local Hospitals/Health Systems Increased During Pandemic
What You Should Know:
- NRC Health, the leading partner in building Human Understanding through personalized healthcare solutions and data-driven insights, released findings from its national Market Insights study that reveal that people trust local hospitals and health systems far more than they trust federal, state, and local government to handle the COVID-19 pandemic.
- NRC Health also found through its experience surveys that patients’ language preferences are a strong predictor of
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The Power of Strong Implementations: How HIT Vendors & Customers Can Lay A Foundation for Success
What You Should Know:
- Health systems are increasingly working to get the most out of their IT investments. Focusing on a strong implementation can have a huge impact. Analysis of KLAS data gathered from 2018–2022 suggests that the quality of implementations may be more important than the technology selected.
- The data primarily focuses on solutions that require complex, large-scale implementations (e.g., acute care EMRs, ERP solutions, patient accounting systems, and PACS solutions).
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Healthcare Executives Are Burned Out; Here’s What to Do About It
What You Should Know:
- In the summer of 2022, WittKieffer emailed an online survey to thousands of healthcare C-suite executives of a range of titles at leading hospitals, health systems, academic medical centers, medical groups and other provider organizations. The survey asked questions about feelings of burnout in leaders’ lives and at work as well as the professional impact of the global pandemic.
- A total of 233 healthcare executives, including 63 CEOs, completed the survey. Of
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How Low-Code Development Will Deliver The Future of Public Health Services
From reducing IT backlogs and accelerating app development, to empowering citizen developers and enabling “fusion” dev teams of programmers and business technologists, the private sector has been enjoying the benefits of low-code development for some time now.
For those unfamiliar with the concept, “low-code” generally refers to app development platforms in which users can input information and get the results they need through graphical user interfaces, or GUIs, rather than having to
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FCC Opens New Portal for Hospitals Dealing with Robocalls
What You Should Know:
- The FCC’s Enforcement Bureau today announced the opening of a new online portal by which private entities such as hospitals and health systems can alert agency enforcement staff of suspicious robocall, robotext, and spoofing campaigns. For example, a private hospital or small business might use the portal to seek support from the FCC in cutting off or taking enforcement action against robocallers flooding their institution’s phone lines with robocalls or spoofing the
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4 Key Benefits of the Medical Call Center in the Post-COVID-19 Era
In today’s digital-first world, the medical call center still plays a crucial role in connecting healthcare consumers with providers. As an important method of alleviating staffing shortages, elevating the patient experience, and optimizing revenue for healthcare organizations, strategic call center programs covered unique gaps in the patient journey during the early days of the COVID-19 pandemic such as information hotlines and patient outreach to engage patients once the facility re-opened. In
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Unlock the Full Potential of Inpatient Bed Capacity with AI
Every day, hospital staff do the best they can to navigate the daily chaos of bed management by making educated guesses as to what is going to happen over the course of the day. Relying on team huddles throughout the day, staff pore over Excel or paper spreadsheets to predict how many beds will open up and when. They try to estimate demand for those beds by the time of day, unsure when to deploy “surge capacity.” On some days, this method works out well. However, more often than not, the staff’s
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