What You Should Know
- LexisNexis Risk Solutions announced that its Identity Proofing for MyChart solution is now officially available within the Epic Toolbox Program under the Identity Verification for MyChart Category.
- The designated toolbox status validates that the software aligns directly with Epic technical blueprints, architectural standards, and implementation best practices, offering health system IT teams a standardized, repeatable deployment framework.
- Pre-built integration is delivered natively through the Epic Connection Hub, eliminating the requirement for custom code development, external API bridges, or extended implementation timelines for health systems running Epic EHR environments.
- Designed to curb escalating cyber threats, addressing an operating environment where malicious bot attacks surged 59% in 2025, targeting high-value patient interactions including portal registration, password resets, chart access, asynchronous messaging, bill payment, and clinical scheduling.
Modular, Risk-Based Verification Across the Patient Access Lifecycle
Identity Proofing for MyChart introduces adaptive, layered verification that moves health systems beyond one-time, point-in-time checks toward risk-calibrated decisioning:
- Multi-Signal Identity Intelligence: Uses AI and machine learning to cross-reference patient credentials against billions of real-world identity events across healthcare, financial services, and commercial records. Verification signals include digital identity traits, email longevity, phone-carrier association, and biometrics intelligence.
- NIST IAL2 Compliance Support: Configured to meet NIST Identity Assurance Level 2 (IAL2) requirements, establishing the rigorous remote identity vetting standards mandated for accessing protected health information (PHI) and clinical records.
- Frictionless Adaptive Steerage: Health systems can calibrate authentication friction based on operational risk tolerance and specific transaction risk. Routine, low-risk interactions remain frictionless for established patients, while higher-risk events—such as new account provisioning, profile detail changes, credential resets, and external record exports—automatically trigger stepped-up verification.
Hardening the Provider Digital Front Door
Healthcare cybersecurity investments have historically concentrated on perimeter firewalls, internal electronic medical record role-based access control (RBAC), and employee endpoint protection. However, the rapid expansion of consumer self-scheduling, remote check-in, and patient-directed data sharing under federal interoperability mandates has shifted the vulnerability footprint directly to the consumer perimeter.
By entering Epic’s Toolbox Program with pre-built Connection Hub hooks, LexisNexis Risk Solutions eliminates technical friction for hospital IT teams. Health systems can operationalize enterprise-grade identity proofing inside native Epic MyChart consumer pathways without building disparate third-party middleware or degrading the patient digital experience.
