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Digital Front Door

Why Proactive Patient Engagement Is The Pathway to Better Care Outcomes in 2023

by Diana Nole, EVP and General Manager, Healthcare Division at Nuance Communications 01/31/2023 Leave a Comment

Proactive Patient Engagement

When it comes to consumer engagement, other industries have had a significant head start. For years, retailers, banks, and other customer-centric organizations have been working hard on curating digital experiences that simplify, personalize, and secure interactions and transactions with their consumer base. Accessing your savings account through an app is now the standard for millions of people. It’s second nature to use the chat feature on a clothing retailer’s website to get information
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22 Executive Digital Health Predictions to Watch in 2023

by Fred Pennic 01/16/2023 Leave a Comment

22 Executive Digital Health Predictions to Watch in 2023

Jon Bloom, MD, CEO and Co-founder of Podimetrics From a digital health perspective, 2022 was a reset year for many and a serious reality check. We went from sky high growth to the sky is falling, and in 2023 I think this market correction movement will continue forward. To me, the biggest surprise of 2022 was that despite the market tanking, digital health companies continued to truck forward with huge deals. This includes massive acquisitions like Amazon and OneMedical, as well as deals like
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Dedalus Expands Work with AWS as Strategic Cloud Provider

by Fred Pennic 12/15/2022 Leave a Comment

Dedalus Expands Work with AWS as Strategic Cloud Provider

What You Should Know: - Dedalus expands work with Amazon Web Services (AWS) to support global digital transformation in healthcare through hosting Dedalus's health-related solutions on AWS.  - Together, utilizing the cloud, Dedalus and AWS will offer customers around the world cost-optimization and agility via smart provisioning and need-based elasticity, built-in disaster recovery, as well as improved clinical system performance, reliability, availability, and security and
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HLTH22 Day 1 News Summary: Google, Maven, Highmark, LG, Others

by Fred Pennic 11/14/2022 Leave a Comment

17 HLTH 2022 Predictions from Digital Health Executives to Watch

Venture Capital, Private Equity Funding Maven Clinic Secures $90M to Advance End-to-End Family Care Platform Maven Clinic, the largest virtual clinic in women’s and family health raises $90 million Series E funding bringing its total funding to $300M. Maven plans to use the latest round of funding to advance its end-to-end family care platform to enable deeper personalization to meet the diverse needs of women and families everywhere. Curavit Raises $5M for Digital Therapeutics
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HLTH22: Highmark Health, Google Cloud, League Launches Digital Health Platform

by Fred Pennic 11/14/2022 Leave a Comment

Google Cloud Launches Intelligent COVID-19 Vaccine Impact Solution with AI-Powered Forecasting, Sentiment Analysis

What You Should Know: At HLTH,  Highmark Health, Google Cloud, and League today unveiled their collaboration on an interoperable, digital health platform that makes it simple for individuals to navigate healthcare and connect to the right tools and resources when and where they need them. - The navigation technology can be envisioned as a "digital front door" to a holistic customer experience and will initially be integrated into a new My Highmark health insurance member portal and
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18 HLTH 2022 Predictions from Digital Health Executives to Watch

by Fred Pennic 11/10/2022 Leave a Comment

17 HLTH 2022 Predictions from Digital Health Executives to Watch

Before HLTH 2022 kicks off next week in Las Vegas, we asked 18 digital health executives for their predictions and major themes to expect at HLTH.  1. Keith Reynolds, Chief Operating Officer at Welldoc Access to care is a central focus for healthcare given several factors: a growing population being impacted with chronic conditions, increased resourcing constraints, and growing fatigue and workload among providers. A recent study indicated that it would require a PCP 26.7 hours/ day
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CitiusTech Acquires Wilco Source to Expand Salesforce Capabilities for Healthcare & Life Sciences

by Jasmine Pennic 11/09/2022 Leave a Comment

CitiusTech acquires Wilco Source to Expand Salesforce Capabilities for Healthcare & Life Sciences

What You Should Know: - CitiusTech announced that it has acquired Wilco Source, an industry-leading Salesforce solutions company to expand its offerings in patient services, care management and digital front door.   - This strategic acquisition comes on the heels of Bain’s recently announced investment in CitiusTech valued above $1B. These strategic initiatives validate both CitiusTech’s track record of success and CEO Bhaskar Sambasivan ‘s strategic
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AtlantiCare Deploys Orbita’s Healthcare Virtual Assistants

by Fred Pennic 10/26/2022 Leave a Comment

AtlantiCare Deploys Orbita’s Healthcare Virtual Assistants

What You Should Know: - Healthcare system AtlantiCare selected Orbita’s virtual assistant and conversational AI technology to improve patients’ care access and engagement while automating workloads internally. - AtlantiCare is rolling out the Orbita platform in phases, beginning with web-based digital front door, which went live in September 2022. In 2023, AtlantiCare plans to add proactive outbound communications, including post-discharge follow-up information and
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KLAS-Bain: Post-Pandemic Investment Priorities for Healthcare Providers

by Syed Hamza Sohail 10/25/2022 Leave a Comment

KLAS-Bain: Post-Pandemic Investment Priorities for Healthcare Providers

What You Should Know: - Competition in the provider IT space shows no signs of abating: Early-stage capital, big tech, and scale EMR players continue crowding into more segments. This has significant implications for providers as they transition into a new disruptive period, for software players as they fine-tune go-to-market models for the current environment, and for private equity investors as they look to invest behind winning themes. - A new report by KLAS Research and Bain &
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Bain Capital PE Makes Strategic Investment in CitiusTech

by Syed Hamza Sohail 10/20/2022 Leave a Comment

Bain Capital PE Makes Strategic Investment in CitiusTech

What You Should Know: - CitiusTech, a leading provider of technology and consulting services to healthcare and life sciences companies, today announced a strategic growth investment from Bain Capital Private Equity (“Bain Capital”). - Bain Capital joins Baring Private Equity Asia (“BPEA”), which acquired a majority stake in CitiusTech in 2019, as a significant shareholder to accelerate the Company’s growth. Financial terms of the private transaction were not disclosed. Technology-Driven
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