Helen Hrdy, SVP of Customer Success at NRC HealthThe Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey hasn’t changed since its inception in 2006. Healthcare leaders have long wanted to see it reformed. Now, hospital groups are making the case for a major HCAHPS overhaul. The cause for the upheaval of a 13-year-old process is due largely in part to the impact on the complete care journey, specifically the patient experience. In order to incite change in today’s
Read More
Why HCAPHS Is Archaic In Healthcare Today
Helen Hrdy, SVP of Customer Success at NRC Health
Hospitals Want HCAHPS revised. Here’s Why.
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey hasn’t changed since its inception in 2006. Healthcare leaders have long wanted to see it reformed. Now, hospital groups are making the case for a major HCAHPS overhaul.
Here’s what they’re are asking for, and what their requests mean for the future of patient experience.
A Useful Tool, But An Outmoded
Read More
AVIA Launches Partner Network with Cerner, Deloitte, AHA, HFMA
Healthcare innovation network AVIA launches AVIA Partner Network for health systems to gain access to proprietary insights and resources.American Hospital Association, Deloitte, Cerner Corporation, and the Healthcare Financial Management Association among leading organizations collaborating to accelerate digital transformation in healthcare.AVIA, the nation’s leading healthcare innovation network, today announced the launch of the AVIA Partner Network, which brings together several prominent
Read More
DrFirst Integrates Adobe Sign With Backline Secure Care Collaboration Platform
- DrFirst and Adobe Sign has announced the integration of Adobe Sign e-signature solution with DrFirst’s Backline secure care collaboration platform, producing the first mobile solution for the healthcare market to offer an e-signature capability.
- Using the joint solution, providers can send SMS messages to the mobile devices of patients, caregivers, or other clinicians to share documents that require signatures.
- Once received, the patient or provider can tap a link in the
Read More
Reducing Preventable Medication Errors and Adverse Drug Events
Dr. Chris Hobson, MD MBA, Chief Medical Officer at Orion Health
Using a Health Information Exchange (HIE), clinicians across multidisciplinary care teams can access a patient’s medications, reconcile the list and monitor their progress, thereby reducing medication errors and future costs from preventable hospital admissions.
Multiple factors combine to make the prescribing, supplying and taking of medications a perilous and costly issue for patients and the healthcare sector. Prescription
Read More
American Hospital Association Endorses Teladoc’s Telehealth Platform
The American Hospital Association (AHA) announced it has exclusively endorsed Teladoc's telehealth technology platform and licenseable software solution. The AHA awarded the endorsement following a proprietary due diligence process for products and services that help member hospitals and health care organizations achieve operational excellence.The Teladoc Telehealth Technology Platform and Licensable Software Solution increases access to quality and affordable care by enabling individuals to
Read More
