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Amazon | AWS | Healthcare Innovation | News, Analysis, Insights - HIT Consultant

Amazon Launches Pilot Virtual Primary Care Clinic in Seattle for its Employees

by Fred Pennic 09/24/2019 Leave a Comment

Amazon launches Amazon Care, a pilot virtual primary care clinic in Seattle for its Amazon employees and in-person healthcare services from Oasis Medical. Oasis Medical. Amazon Care offers employees access to video care, care chat, mobile care, and a care courier available Monday to Friday, 8am to 9pm, and Saturday and Sunday, 8am to 6pm. Eligible Amazon employees and their families can request to enroll at any time during the year. Today, Amazon announced the launch of Amazon Care, a new pilot virtual primary care clinic and in-person healthcare services for employees and their families in Seattle. To power Amazon Care, the company has partnered with Oasis Medical Group, P.C., a medical practice licensed in Washington state, to provide care through the Amazon Care app and in-person services. Oasis Medical's clinicians are all trained in primary and urgent care. Amazon Care: The Best of Both Virtual and In-Person Care Amazon Care provides a mobile application that allows you to access virtual and in-person healthcare services from Oasis Medical. Oasis Medical provides the following services: Video Care: Have an in-app video visit with a doctor, nurse practitioner, or registered nurse (“clinicians”) for advice, answers, diagnoses, treatment, or referrals Care Chat: In-app text chat connects you to a clinician in moments for health advice and answers Mobile Care: Your Video Care provider may recommend an in-person assessment or treatment by a registered nurse (a “Mobile Care nurse”). With your approval, the provider will send a Mobile Care nurse to your home, a designated room on the Amazon campus, or any other location in our service area that you request. The Mobile Care nurse may collect lab samples, perform some onsite testing (such as strep tests), administer common vaccines, or perform physical examinations. Care Courier: During a Video Care visit, you may be prescribed medications consistent with our current scope of services. Many prescriptions can be delivered to you within two hours. Others can be sent to your preferred pharmacy for pick up. Amazon Care Eligibility Interested Amazon employees and their families can request to enroll in the pilot program at any time during the year based on meeting all of the following requirements: Amazon employee age 18+ (or spouse/partner/other dependent of one). Currently enrolled in an Amazon health insurance plan. Currently live and work within Amazon Care current service locations. Why It Matters “We’re currently piloting a healthcare benefit designed to help Amazon employees get fast access to healthcare without an appointment, at the convenience of their schedules, at their preferred location (home, office, or virtual). Amazon Care eliminates travel and wait time, connecting employees and their family members to a physician or nurse practitioner through live chat or video, with the option for in-person follow up services from a registered nurse ranging from immunizations to instant strep throat detection,” said a company spokesman in a statement provided to CNBC reporter Christina Farr. Amazon Care’s hours of operation are Monday to Friday, 8am to 9pm, and Saturday and Sunday, 8am to 6pm.

- Amazon launches Amazon Care, a pilot virtual primary care clinic in Seattle for its Amazon employees and in-person healthcare services from Oasis Medical. Oasis Medical. - Amazon Care offers employees access to video care, care chat, mobile care, and a care courier available Monday to Friday, 8 am to 9 pm, and Saturday and Sunday, 8 am to 6 pm. - Eligible Amazon employees and their families can request to enroll at any time during the year. Today, Amazon announced the launch of
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Leveraging Healthcare CRM Tools to Deliver Better Patient Experiences

by Dan Lavelle, VP of Healthcare Marketing at Evariant 09/24/2019 Leave a Comment

Leveraging HCRM to Deliver Better Patient Experiences

Consumers and patients have high expectations for their care providers – they want convenience, personalization, and increasingly, price transparency. We’ve all come to know this as the “Amazon experience”. Yet, hospitals and health systems are different from other businesses, handling more sensitive and personal information while also delivering an often life-saving service. And while that is true, consumers now experience the world holistically and expect the same level of care and
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Why APIs Bring Hope for Data Interoperability in Healthcare

by Justin Rockman, VP of Business Development at Surgimate 09/23/2019 Leave a Comment

Why APIs Bring Hope for Data Interoperability in Healthcare

One of the biggest obstacles to data interoperability is the slow and piecemeal progress of healthcare organizations (HCOs) towards digitalization. While the benefits of digitalization are clear; improved efficiency, reliability of data, and enhanced communication, just to name a few; the critical (and most challenging) piece of the puzzle, is being able to share critical patient data between systems in a way that makes it easily accessible - while still retaining the security of sensitive
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Why the Healthcare CIO Holds the Greatest Potential for Change

by Kimberly Arnold, Salesforce Global Lead of Payer Strategy 09/10/2019 Leave a Comment

Why the Healthcare CIO Holds the Greatest Potential for Change

Consumers expect every brand interaction they have, whether at the doctor’s office or with their health insurer, to mirror the ones they have with companies like Amazon and Google: personalized, connected, and convenient. The healthcare industry, however, isn’t nearly ready to deliver on these connected experiences — not while data remains siloed across departments and organizations.   The need for interoperability — getting discrete systems and software applications to connect, exchange, and
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UTHealth, Cerner Opens Data Science Challenge Focused on Sepsis

by Jasmine Pennic 08/21/2019 Leave a Comment

UTHealth, Cerner Opens Data Science Challenge Focused on Sepsis

The University of Texas Health Science Center at Houston (UTHealth) School of Biomedical informatics (SBMI) with Cerner has announced the DII National Data Science Challenge. Leveraging Cerner Health Facts® and Amazon Web Services (AWS) cloud support, this year’s challenge will focus on predictive accuracy for two tasks (tracks): sepsis onset and sepsis mortality.  The most innovative solution (not necessarily the one with the best performance) to the above referenced tasks constitutes a third
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How Tech Giants are Helping Providers Reinvent Patient Care

by Alyssa Rapp, CEO of Surgical Solutions 08/19/2019 Leave a Comment

How Tech Giants are Helping Providers Reinvent Patient Care

Healthcare costs are on the rise, and they show no signs of leveling off. According to the latest data available from the Centers for Medicare and Medicaid Services, healthcare spending in the United States reached $3.5 trillion in 2017, or $10,739 per person. Those costs are projected to rise by about five percent year-over-year. As expenditures continue to skyrocket, healthcare providers are looking to new technologies and care strategies that can help them treat patients more effectively at a
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UCHealth Offers Virtual Assistant “Livi” to Patients Through Amazon Alexa

by Jasmine Pennic 08/08/2019 Leave a Comment

UCHealth Offers Virtual Assistant “Livi” to Patients Through Amazon Alexa

UCHealth announced this week it now offers a virtual assistant called “Livi” who allows patients to interact universally across the healthcare system using conversational AI, accessed through smart speakers.Introducing Virtual Assistant "Livi"Livi is a fully functional, all-inclusive virtual assistant sets the healthcare system apart from others that have launched virtual assistants only for a few services or specific tasks. Visitors to www.uchealth.org can chat with Livi through text commands,
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Pittsburgh Health Data Alliance, Amazon Partner on Machine Learning Research Sponsorship

by Fred Pennic 08/08/2019 Leave a Comment

Pittsburgh Health Data Alliance, Amazon Partner on Machine Learning Research Sponsorship

 Pittsburgh Health Data Alliance (PHDA) announced today that it is working closely with Amazon Web Services (AWS), an Amazon.com company, through a machine learning research sponsorship, to advance innovation in areas such as cancer diagnostics, precision medicine, voice-enabled technologies and medical imaging.Leveraging Machine Learning to Power Medical ResearchA unique consortium formed four years ago by UPMC, the University of Pittsburgh and Carnegie Mellon University (CMU), the PHDA uses
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Interoperability: Why Health Systems Need to Integrate Their Digital Stack

by Graham Gardner, CEO and Co-Founder of Kyruus 08/07/2019 Leave a Comment

Interoperability: Why Health Systems Need to Integrate Their Digital Stack

Several years ago, Thomas Friedman, the best-selling New York Times columnist, began pointing out how application programming interfaces (APIs) and the resultant connectivity was enabling one-touch consumer engagement with a broad range of services. We now take it for granted that we can call a car service from our phone, watch the driver approach on a map, and then pay for our ride without leaving a single application. Similarly, we can scroll through dozens of different brands of olive oil
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Cerner, Duke to Pilot Cerner Learning Network to Innovate Clinical Research Registries

by Jasmine Pennic 08/06/2019 Leave a Comment

Cerner Launches AI-Powered Chart Assist to Combat Physician Burnout

Cerner Corporation has announced the development of the Cerner Learning Health Network to help clinicians more easily and efficiently gain health insights and guide care. As part of the development, Cerner and the Duke Clinical Research Institute (DCRI) have joined together to pilot the Cerner Learning Health Network and innovate clinical research registries in the process.Learning Registry by the DCRI Pilot ProjectThe pilot project and study, named the Learning Registry by the DCRI, will use
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