What You Should Know:
- Infinx, a prominent provider of AI-powered solutions for patient access and revenue cycle management (RCM), announced a strategic investment in Voxology AI, a healthcare technology company specializing in conversational AI agents for the front office.
- The partnership integrates voice-first automation directly into Infinx’s contact center solutions, creating a unified platform that manages both patient-facing front-office workflows and back-office
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Health IT | News, Analysis, Insights - HIT Consultant
Rewriting the Health Economy: 6 Trends Shaping the Future of US Healthcare
What You Should Know:
- The U.S. health economy is at a critical juncture, defined by unchecked prices, inefficiency, and mounting political pressure for reform, according to Trilliant Health’s latest report.
- The report, 2025 Trends Shaping the Health Economy Report, reveals that the fundamental driver of high costs is price, not utilization, necessitating a radical shift in how healthcare value is purchased and delivered.
U.S. Healthcare At A Crossroads
The U.S. spends
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Cisco’s Outshift & Infinitus Align on Standards for Interop Agents in Healthcare
What You Should Know:
- Infinitus Systems, healthcare’s leading agentic communications partner powering more than 100 million minutes of clinical and administrative conversations, today announced that the company has partnered with Outshift by Cisco to streamline healthcare operations, leveraging the orchestration layer of discoverable, secure, and distributed AI agents in healthcare.
- Healthcare clinicians and staff face a flood of time-consuming tasks, from patient communication and
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Beyond EHR Migration: Why Legacy Data is the Strategic Asset Healthcare CIOs Can’t Ignore
When healthcare organizations undertake system transitions, whether migrating to a new EHR, consolidating platforms through M&A, or onboarding new providers through collaborative systems like EPIC Community Connect, the focus is often on what’s ahead. New systems. Streamlined operations. Integrated care. But what’s left behind matters just as much.
Legacy data has long been seen as a liability, whether it be a cost center, a compliance risk, an operational hurdle– or all the above. Yet
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Building Resilient Healthcare Teams with Distributed Staffing
In an industry defined by its human element, the resilience of our healthcare system is fundamentally tied to the well-being and effectiveness of its workforce. And to build a truly robust healthcare infrastructure for the future, leaders must look beyond conventional hiring strategies and embrace a more diverse, distributed approach to staffing.
Integrating remote talent is a crucial aspect for ensuring operational continuity while enhancing security and building a sustainable work
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Why RCM Performance Hinges on Supporting and Empowering Your Workforce
We talk a lot about improving revenue cycle performance: better workflows, fewer denials, faster reimbursement. And most of the time, the default solution is a new technology, a better process, or another vendor.
As someone who’s spent my career in revenue cycle, and is passionate about building tech that addresses its unique challenges, I can tell you this:
Even the smartest systems won’t fix a workforce that’s disengaged, under-supported, or misaligned.
Great technology is
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Olympia Orthopaedic to Deploy Innovaccer’s AI AGents for Automated Referral and Scheduling Workflows
What You Should Know:
- Innovaccer Inc., a healthcare AI company, has announced a new partnership with Olympia Orthopaedic Associates (OlyOrtho), a full-service musculoskeletal care provider in Southwest Washington.
- The collaboration focuses on using AI-powered tools to automate OlyOrtho’s referral and scheduling operations, enabling the independent practice to scale access, improve throughput, and reduce manual administrative work.
AI Agents Tackle Front-Office
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AVIA Launches Nexus Agentic AI Collaborative to Combat High AI Project Cancellation Rates
What You Should Know:
- AVIA has launched Nexus Agentic AI, a new platform designed to help health systems responsibly adopt Agentic AI. The launch addresses a significant industry risk: more than 40% of Agentic AI projects are expected to be canceled by 2027 due to escalating costs, unclear business value, or inadequate risk controls.
- The new Nexus Collaborative aims to empower health systems to reshape operations, strengthen the workforce, and improve patient access and
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Notable Launches Conversational Assistant Flow AI to Accelerate Workflow Automation
What You Should Know:
- Notable, a healthcare AI Platform focused on transforming workforce productivity, has announced the launch of Flow AI, a conversational assistant embedded directly in its low-code Flow Builder interface.
- Flow AI is designed to make it easier and faster for healthcare organizations to design, debug, and optimize AI Agent workflows, unlocking the full power of the Notable’s AI Platform across a wide range of clinical and operational use
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Suki Unveils Nursing Consortium to Curb Nursing Shortage With AI
What You Should Know:
- Suki, the leader in artificial intelligence (AI) for healthcare, today announced a new initiative focused on the administrative burden on nurses nationwide, which includes the launch of an inaugural nursing consortium with leading health systems.
- Consortium members will collaborate on developing a solution called Suki for Nurses that will integrate with leading electronic health records (EHRs), including Epic, MEDITECH, and Oracle Health, tailored to the unique
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