What You Should Know:
- Press Ganey, the leader in experience measurement, analytics, and advisory services for health systems and health plans, today released its extensive report, Healthcare consumer experience 2025.
- The report explores new data on how people make healthcare decisions in an era where patients are empowered consumers who expect clarity, convenience, and compassion in every interaction—digital or human. To keep pace, the industry must approach consumer
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Health IT | News, Analysis, Insights - HIT Consultant
The $50B Stress Test: How the OBBBA Will Force Innovation in Fragile Rural Health
On July 4, 2025, the “One, Big, Beautiful Bill Act” (OBBBA) was signed into law. Its backers hailed it as a vehicle for growth, while critics called it the quiet dismantling of America’s healthcare safety net.
OBBBA slashes Medicaid and ACA subsidies while inflating the deficit with trillions in tax cuts. Millions stand to lose coverage, and safety-net hospitals will face new financial instability. And rural health systems, already stretched to the breaking point, will be tested like never
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PocketHealth Launches Conductor Agentic AI System to Automate Every Non-Clinical Step of Care
What You Should Know:
- PocketHealth today announced the launch of Conductor, an agentic AI system built to automate every non-clinical step of care, from requisition intake and order creation to scheduling and appointment confirmations.
- The solution is directly aimed at helping healthcare systems across North America manage rising patient volumes, shrinking staff resources, and growing administrative costs.
I. Orchestrating Workflows to End the Administrative
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How Behavioral Health Providers Can Prepare for 42 CFR Part 2 Compliance
The revised 42 CFR Part 2 regulations are coming. For behavioral health providers, they arrive at a time when the future feels unsteady and unpredictable. Enforcement will begin in early 2026, but the preparation window is rapidly closing. Clinics are navigating major changes in how they must collect, segment, and share patient data related to substance use disorder (SUD) treatment. Additionally, recent federal budget reforms mean the reimbursement environment is
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AI Prior Authorization: Humata Health Partners with CMS on WISeR Model to Modernize Medicare
What You Should Know:
- Humata Health, a provider of AI-powered prior authorization technology, has been selected by the Centers for Medicare & Medicaid Services (CMS) as a key partner for its new initiative: the Wasteful and Inappropriate Service Reduction (WISeR) model.
- CMS, the single largest payer for healthcare in the U.S., has chosen Humata Health to deploy its proprietary technology in a program that directly addresses the staggering variability of care and significant
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Digital Credit as Care: Rethinking How We Finance Health
Healthcare bills tend to make their presence felt when you’re not expecting them, whether it’s a sudden illness, a prescription refill, or a family emergency that can’t wait. For many, these costs arise when money is tight, insurance coverage is minimal, or savings are nonexistent.
The result is deferred treatment or skipped medications. The good news is that digital credit is helping patients bridge that gap. It is emerging as a key tool to improve accessibility, timeliness, and equity of
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Trump Unveils Historic Drug Price Cuts: Ozempic and Wegovy Reduced to $350 via TrumpRx
What You Should Know:
- President Donald J. Trump announced the latest in a series of significant actions to lower prescription drug prices, unveiling agreements with pharmaceutical manufacturers Eli Lilly and Company and Novo Nordisk.
- The initiative delivers historic price reductions on some of the world’s most popular drugs, impacting millions of Americans struggling with chronic diseases, diabetes, heart disease, and obesity.
Price Reductions for Patients and
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Beyond Proof of Concept: Integrating Generative AI Safely into Clinical Workflows
Generative AI is no longer a novelty, it’s a necessity. For healthcare leaders, the conversation has evolved beyond proof of concept. The real challenge now is integration: embedding these models into clinical workflows in ways that are safe, scalable, and operationally sound. Success demands more than impressive outputs. It requires systems built for healthcare’s complexity, with the agility to support frontline decisions and the clarity to preserve the human judgment at the heart of
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Rise of Deepfake HR Scams: How GenAI is Fueling the New Era of Applicant Fraud in Healthcare
Every HR and talent acquisition (TA) professional has experienced a bad hire. You carefully review and assess a candidate’s skills, experience, and credentials. You evaluate them through a series of interviews with multiple stakeholders. You’re all but certain they’ll be a perfect fit for the role. And, then, three weeks into their tenure you realize you’ve made a huge mistake.
The occasional bad hire is all but inevitable. But now, HR and TA professionals have something much more
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DRH Health Chooses Commure Ambient AI for Proven MEDITECH EHR Integration
What You Should Know:
- Commure, a leading healthcare technology company, today announced a new partnership with DRH Health, a full-service regional health system providing comprehensive care across southwestern Oklahoma.
- The organizations will work together to transform clinical documentation and improve MEDITECH-integrated workflow efficiency across its care network.
DRH Health Selects Commure to Power Ambient AI-Driven Clinical Documentation
DRH Health, a 128-bed not-for-profit
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