What You Should Know
Rezilient Health announced that Lisa Ness, MBA, RD, CDE, has joined the executive leadership team as Chief Revenue Officer.Lisa Ness brings more than three decades of enterprise healthcare experience, having previously held senior commercial growth roles at QuadMed, CareATC, Proactive MD, Premise Health, and Pfizer.In her new capacity, Ness will direct Rezilient’s commercial growth strategy, expanding national distribution across self-funded employers, benefits broker
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Health IT | News, Analysis, Insights - HIT Consultant
symplr Launches AI-Powered Time and Scheduling to Unify Workforce Operations
What You Should Know
Healthcare operations and enterprise software provider symplr officially launched symplr Time and Scheduling, introducing an integrated workforce management platform that merges AI-driven scheduling with complex healthcare timekeeping.The new platform integrates predictive scheduling algorithms with complex healthcare timekeeping into a single architecture, enabling nurse managers to forecast and resolve staffing deficits hundreds of days in advance while cutting the time
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Why Behavioral Health Demands Purpose-Built CRM Architecture
When my business partner and I ran a multi-state behavioral health organization, one of our top challenges was accounting for how we spent our marketing dollars. Like many owner-operators, we also struggled to track conversations with potential clients and our business development team’s plans and pipeline. In the early days of our operation, which was more than 10 years ago, we tracked admissions with generic customer relationship management, or CRM, software. My partner and I spent hundreds of
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Redesign Health Merges with Sheba Medical Center’s ARC Global and Agrees to Acquire AVIA
What You Should Know
Healthcare company-creation platform Redesign Health and ARC Global, the healthcare transformation engine established at Israel’s Sheba Medical Center, announced a definitive merger.Concurrently, the combined enterprise has agreed to acquire AVIA, the leading U.S. health system digital transformation advisory network (subject to final regulatory approvals).The combined conglomerate unifies more than 100 health systems spanning five continents, creating an end-to-end
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Beyond 8 P.M. Charting: Why Solving “Pajama Time” Demands Upstream Pre-Visit Intake
For most physicians, the workday does not end when the last patient leaves. Notes still need to be finished. Messages are still waiting. Administrative tasks are still open. This after-hours work has a name, pajama time, and healthcare has treated it as an unavoidable cost of practicing medicine for far too long.
Because the truth is, it isn’t unavoidable. And the fix has almost nothing to do with the time of day. Most of what follows clinicians home starts hours earlier, before the patient
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M&A: Sagility Acquires Chirok Health to Anchor AI-Driven CDI and Revenue Integrity Across Enterprise Providers
What You Should Know
Healthcare business operations and AI-led technology company Sagility announced its strategic acquisition of Chirok Health, a specialized provider of Clinical Documentation Improvement (CDI), medical coding, coding quality assurance (QA), and revenue integrity services.Carried out through its U.S. operating subsidiary, Sagility (US) Holdings Inc., the transaction is valued at approximately $32.35M. Canaccord Genuity LLC served as the exclusive financial advisor to Chirok
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Blue Cross MA and Tufts Medicine Partner with Humata Health and NEHEN to Automate Prior Authorization
What You Should Know
Blue Cross Blue Shield of Massachusetts (BCBSMA) and regional health system Tufts Medicine announced a comprehensive alliance, focused on prior authorization automation, value-based care design, and integrated clinical network delivery.Tufts Medicine is deploying Humata Health to automate and streamline prior authorization for Blue Cross members, starting with outpatient diagnostic imaging (such as MRIs), with scheduled expansion across additional clinical service
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Talkiatry Scales Employed Therapy Nationwide Across 50 States and 170M Lives
What You Should Know
Leading virtual behavioral health group Talkiatry announced the nationwide expansion of its psychotherapy services, making coordinated, in-network therapy available alongside psychiatric care across all 50 U.S. states.Reinforces its clinical scale as the nation's largest private employer of psychiatrists: directly employs over 400 full-time therapists alongside more than 800 full-time psychiatrists, avoiding 1099 contractor gig models to drive clinical collaboration and
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WebMD Ignite Ruby Launches Agentic AI Growth Ecosystem Across 2.7B Clinical Encounters
What You Should Know
Healthcare growth and engagement partner WebMD Ignite (a division of WebMD and Internet Brands) announced the launch of WebMD Ignite Ruby, an agentic AI growth ecosystem engineered specifically for acute health systems, academic medical centers, and healthcare provider organizations.Directly addresses the changing operational profile of healthcare marketing, where marketing leaders project the proportion of work automated by artificial intelligence will more than double
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Why AI Must Contextualize, Not Automate, Crisis Hotlines
Put yourselves in the shoes of a health plan’s behavioral health hotline responder. This is a person, typically a clinician, whose job it is to provide immediate support as soon as members are flagged as a risk – a routine call that is made every day.
Suicide remains one of the leading causes of death in the United States, with the CDC reporting over 48,000 suicide deaths in 2024. For a health plan’s response services team, the interaction likely begins before the member ever picks up the
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