What You Should Know
Healthcare AI leader Ubie announced that its patient access tool, Smart Support, has earned official qualification on Mayo Clinic Platform.Smart Support applies protocol-based clinical reasoning at the front door to evaluate urgency, clinical specialty, and visit type across phone calls, web chat, and patient portal messages before a patient is routed or scheduled.Mayo Clinic Platform's qualification process evaluated Smart Support's intended use, proposed clinical value,
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Health IT | News, Analysis, Insights - HIT Consultant
M&A: EnableComp Acquires Helix Advisory to Advance Complex Revenue Recovery Platform
What You Should Know
Complex RCM leader EnableComp announced its acquisition of Cincinnati-based revenue recovery firm Helix Advisory.The acquisition expands EnableComp's Zero Balance Review capabilities, integrating underpayment recovery directly into the same platform used for complex claims and denials.Helix Advisory's technology adds three specific capabilities: detecting underpayments outside traditional rules-based audit logic, clinical signal detection to flag reimbursement
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Blue Shield of California and Cedars-Sinai Secure 4-Year Network Deal
What You Should Know
Blue Shield of California and Cedars-Sinai Health System reached a new four-year long-term agreement, ensuring uninterrupted in-network access for Commercial HMO and PPO members across Southern California.The renewed contract covers major hospital facilities—including Cedars-Sinai Medical Center, Cedars-Sinai Marina Del Rey Hospital, Torrance Memorial Medical Center, and Huntington Hospital—alongside ambulatory surgery centers, ancillary providers, and associated
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Solving Healthcare’s 97% Data Waste Management Problem
Recycling makes people feel like they are protecting the planet; yet, up to 70 percent of what gets placed in recycling bins still ends up in a landfill. All the well-intentioned sorting results in waste.
Healthcare has built the same system and made the same mistake. The industry has poured billions of dollars into bins like the Trusted Exchange Framework and Common Agreement (TEFCA), interoperability mandates, and regional exchange networks that
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Atlantic Health and K Health Embed PatientGPT into MyChart
What You Should Know
Atlantic Health partnered with AI care delivery provider K Health to launch Atlantic Health PatientGPT and Atlantic Health Virtual Primary Care, establishing New Jersey's first EHR-integrated AI digital front door.Integrated directly into Atlantic Health's Epic MyChart portal, PatientGPT leverages individual patient medical records to deliver personalized, context-aware health guidance rather than generic search engine results.The platform features direct clinical care
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Carta Healthcare Survey: 81% of Healthcare IT Leaders Say Clinicians Must Control AI
What You Should Know
81% of surveyed CHIME member IT executives consider clinician involvement in the design and deployment of AI "mostly or vitally important," with zero respondents rating it unimportant, according to a Carta Healthcare survey.77% of technology leaders report seeing better clinical and operational outcomes when AI tools operate collaboratively alongside clinicians, and none reported that collaboration failed to help.Executives identify AI hallucination as the primary risk of
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XiFin and Notable Systems Form Strategic Alliance and Announce Series B Investment
What You Should Know
XiFin, Inc. and Notable Systems announced a multi-year strategic alliance to develop and embed purpose-built agentic AI capabilities across the XiFin Empower AI RCM ecosystem.As part of the multi-year alliance, XiFin made a strategic investment in Notable Systems during Notable's Series B financing round.The partnership targets complex billing domains—including diagnostics, outpatient laboratories, specialty pharmacies, and durable medical equipment (DME)—by automating
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Kyndryl to Acquire Healthcare IT Leaders: Scaling AI Modernization Across Hospitals and Payors
What You Should Know
Kyndryl announced its intent to acquire Healthcare IT Leaders, LLC, an enterprise IT services and consulting provider for hospitals, health systems, and payors.The acquisition bridges Kyndryl’s core IT infrastructure capabilities with Healthcare IT Leaders’ domain expertise in clinical, operational, and workforce application managed services.Financial terms of the transaction were not disclosed.The deal is expected to close during the second quarter of Kyndryl's fiscal
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Redesign Health Study: 71% of Health Systems Adopt an “Epic-First” AI Purchasing Strategy
What You Should Know
71% of surveyed health system leaders describe their organization as "Epic-First," and 80% expect this preference to intensify over the next 3 to 5 years, according to research study from Redesign Health 91% of executives possess "complete" (60%) or "significant" (31%) confidence that Epic will execute its AI roadmap to match best-in-class external solutions.Health systems deploy an average of 57% of their clinical and administrative IS budget to Epic, leaving 43%
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Beyond Pack-Years: Why Lung Cancer Detection Demands a Shift to AI-Driven Case-Finding
Most conversations about closing the lung cancer screening gap focus on uptake, and for good reason. Just 18.7 percent of eligible Americans were up to date with low-dose CT screening in 2024, roughly one in five, according to the American Cancer Society. The standard remedies follow: better outreach, more reminders, smarter scheduling, friction removal in the EHR. All of that is worth doing.
But it treats the eligibility criteria themselves as fixed, as the outer boundary of the
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