$25 billion. That’s how much Forrester predicts U.S. healthcare providers will spend on software this year. That equates to approximately 36% of their overall IT budget.
But the way providers are sizing up costs could be flawed. What if they are spending these substantial sums based on an enterprise software model that no longer makes sense?
Providers absorb a lot of expenses associated with tasks like onboarding new employees, retraining staff, managing workflow fragmentation, billing
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Health IT | News, Analysis, Insights - HIT Consultant
Cedar Launches Purpose-Built AI Agents for Patient Revenue Recovery
What You Should Know
Cedar officially announced the Kora Platform, evolving its single AI billing agent into an integrated suite of purpose-built, autonomous AI agents designed for healthcare revenue recovery.Built on a foundation of 1.5 billion+ patient interactions, $13.6 billion in processed payments, and 63 million+ patients served, Kora integrates directly into existing EHR, telephony, and contact center environments.The platform features Autonomous Inbound Voice, Autonomous Outbound
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Innovaccer Partners with Mastek to Expand Agentic Healthcare AI Globally
What You Should Know
Global digital, cloud, and AI services company Mastek has joined Innovaccer’s Platinum Global Systems Integrator (GSI) program, committing to Innovaccer's Gravity platform for large-scale enterprise deployments.The partnership bridges Innovaccer’s healthcare AI and data infrastructure with Mastek’s operational footprint across 40+ countries, accelerating expansion into the US, UK, Europe, and Middle East.Mastek will implement and localize Innovaccer’s full suite of
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Assort Health Launches AI Agent to Automate End-to-End Referral Conversion
What You Should Know
Assort Health announced the general availability of Referrals, an AI agent purpose-built to automate inbound specialty referral processing, provider matching, and appointment booking.The agent identifies a better-fit provider than the one originally designated in 50% of inbound referrals, optimizing clinical alignment and reducing patient wait times.Powered by Assort's proprietary Synapse model, the agent extracts and structures data from e-faxes, scanned PDFs, EHR feeds,
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Cityblock Health Expands Humana Partnership to Serve 20,000 North Carolina Medicare Advantage Members
What You Should Know
Cityblock Health announced a major expansion in North Carolina to deliver its 24/7 wrap-around care model to nearly 20,000 Humana Medicare Advantage and dual-eligible beneficiaries across 50 counties.Effective July 1, 2026, the partnership supports complex, hard-to-reach populations, including Dual Eligible Special Needs Plan (D-SNP) members, partial dual-eligibles, and Low-Income Subsidy (LIS) recipients.Cityblock's model provides 24/7 in-person and virtual care
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How athenaOne’s Native Ambient AI Saves Two Workdays Monthly Per Clinician
What You Should Know
athenahealth announced the broad deployment of AI-native capabilities across its athenaOne network, extending native ambient features to over 170,000 physicians and clinicians.The core innovation, athenaAmbient, is built directly into athenaOne at no extra charge, capturing patient encounters to generate draft notes, suggested diagnoses, orders, and care-gap alerts.Network results since late 2025 show a reduction of nearly six minutes per patient encounter in chart
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Oracle Health Launches EHR-Integrated AI Assistant for Plain-Language Records
What You Should Know
The AI-powered Oracle Health Patient Portal is now generally available across the United States.The solution integrates directly into the Oracle Health Electronic Health Record (EHR), allowing patients to view summaries, medical histories, lab trends, and pending tasks in one secure environment.Embedded, context-aware AI translates complex medical documentation, diagnoses, lab results, and treatment options into plain, accessible language.Patients can manage scheduling
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Function Partners with NYU Grossman School of Medicine for Longitudinal AI Disease Detection
What You Should Know
Function announced a research collaboration with NYU Grossman School of Medicine (part of NYU Langone Health) focused on developing next-generation AI models for early, preventive disease detection.The initiative pairs NYU Grossman's deep, longitudinal clinical and treatment dataset with Function's broad, multimodal health monitoring pipeline—ingesting routine biomarker labs and advanced imaging scans before and after disease onset.Initial clinical focus areas target
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Ubie Announces Smart Support as a Qualified Solution on Mayo Clinic Platform
What You Should Know
Healthcare AI leader Ubie announced that its patient access tool, Smart Support, has earned official qualification on Mayo Clinic Platform.Smart Support applies protocol-based clinical reasoning at the front door to evaluate urgency, clinical specialty, and visit type across phone calls, web chat, and patient portal messages before a patient is routed or scheduled.Mayo Clinic Platform's qualification process evaluated Smart Support's intended use, proposed clinical value,
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M&A: EnableComp Acquires Helix Advisory to Advance Complex Revenue Recovery Platform
What You Should Know
Complex RCM leader EnableComp announced its acquisition of Cincinnati-based revenue recovery firm Helix Advisory.The acquisition expands EnableComp's Zero Balance Review capabilities, integrating underpayment recovery directly into the same platform used for complex claims and denials.Helix Advisory's technology adds three specific capabilities: detecting underpayments outside traditional rules-based audit logic, clinical signal detection to flag reimbursement
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