Patient Services Are Digitized—but Not Delivered
Over the past decade, healthcare organizations and pharmaceutical companies have invested heavily in digital transformation. Chatbots, patient portals, CRM systems, and omnichannel engagement platforms promised a more responsive, always on patient experience. And to some extent, they delivered.
Yet reality on the ground tells a different story.
Studies indicate that nearly 30–40% of patients in specialty therapies experience
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Health IT | News, Analysis, Insights - HIT Consultant
ZS Impact Institute Releases 2026 Future of Health Report: AI and the Consumer-Led Care Revolution
What You Should Know
The ZS Impact Institute has published its inaugural 2026 Future of Health Report, surveying over 10,000 global healthcare consumers and licensed medical doctors across the U.S., Germany, and China.A structural shift in patient orientation is taking place: approximately 90% of individuals utilizing AI and digital interfaces trust the generated health insights nearly on par with their own physicians.Disengagement and fragmented scheduling infrastructure remain critical
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Hurone AI Licenses Mayo Clinic’s HOUSES Technology to Scale Personalized Cancer Navigation
What You Should Know
Cancer AI pioneer Hurone AI has entered into a strategic know-how agreement to license Mayo Clinic's HOUSES (HOUsing-based index of Socioeconomic Status) technology.The collaboration natively embeds Mayo Clinic’s validated social determinants of health (SDoH) tool directly into Hurone’s governed cancer navigation ecosystem.The proprietary HOUSES metric calculates an individual's socioeconomic standing based exclusively on housing features and has been clinically validated
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AMGA 2026 Survey: Provider Compensation Rises 4.3% as Medical Groups Face Sustainability Warning
What You Should Know
Overall median provider compensation climbed 4.3% in 2025, driven by escalating patient demand and highly competitive labor markets for clinical talent.A structural bottleneck has emerged: roughly half of all provider compensation growth is being funded by increased physician output (wRVUs up 2.4%), rather than commercial or federal reimbursement gains.A significant shift in acuity is impacting primary care; while net patient visits dropped 2.2% (representing 60 to 90
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Houston Methodist Partners with HealthLeap to Launch AI-Driven Clinical Screening Platform
What You Should Know
Clinical AI startup HealthLeap has announced the systemwide deployment of its AI-driven clinical screening platform across Houston Methodist.The rollout addresses a pervasive, invisible clinical liability: while up to 50% of hospitalized patients are at risk for inadequate nutrition, fewer than 9% are formally diagnosed nationwide due to static screening tools.Moving past rigid admission-day questionnaires, HealthLeap continuously analyzes 100% of adult inpatient charts
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xCures Raises $46M to Turn Unstructured EHR Data Into Actionable Clinical Intelligence
What You Should Know
Healthcare data pioneer xCures has announced the completion of a $46M Series B financing round led by Innovius Capital, with heavy participation from iGrow, GKCC, Spring Mountain Capital, and existing institutional investors.The milestone round pushes the company's total institutional funding past $76M, providing the working capital needed to scale its proprietary data-structuring platform across multiple medical disciplines.The technology targets a massive operational
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Innovaccer and AWS Announce Multi-Year Strategic Collaboration to Scale Agentic AI in Healthcare
What You Should Know
Healthcare AI infrastructure pioneer Innovaccer has finalized a multi-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to accelerate the transition of AI agents from pilot phases to production-grade deployment.The alliance directly addresses systemic operational waste, confronting an administrative burden that consumes nearly 40 cents of every single hospital dollar before it ever reaches direct patient care.Innovaccer will scale its agentic AI
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Healthcare’s Next Software Crisis Will Be a Governance Failure, Not a Technology Failure
Healthcare has spent the past several years digitizing nearly every part of care delivery. Electronic health records, telehealth platforms, remote monitoring, AI copilots, patient portals, clinical decision support tools, and revenue cycle automation are no longer side projects; they are core infrastructure.
That shift has created a dangerous blind spot. Many healthcare organizations still treat software risk management as something that happens after the build, during testing, validation,
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Assort Health Raises $120M at a $1.2B Valuation to Scale Patient Access AI Agents
What You Should Know
Patient access automation leader Assort Health has announced a $120M Series C funding round led by Menlo Ventures, valuing the company at $1.2B.The financing brings Assort's total capital raised to more than $222M, solidifying its position as an institutional standard for AI-driven ambulatory operations.Moving past isolated voice bots, the platform leverages Patient Journey Memory to connect scheduling, intake, real-time eligibility, medication refills, and payments into
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Clinical Data Fidelity: The Real Blindspot in Healthcare AI Strategy
The healthcare industry has reached something it rarely achieves: near-total agreement. Surveys show 97 percent of healthcare professionals believe AI should support clinical expertise rather than replace it. Human review and validation rank as the top driver of trust in AI outputs. The governance question — who stays at the helm, who holds accountability — has been settled faster than most predicted.
But consensus on governance doesn't mean the harder problem is solved. Nearly 75% of
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