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Health IT | News, Analysis, Insights - HIT Consultant

Beyond the Black Box: Why Health Plans Must Redesign Utilization Management for Transparency

by Matt Cunningham, Executive Vice President of Product at Availity 09/05/2025 Leave a Comment

Beyond the Black Box: Why Health Plans Must Redesign Utilization Management for Transparency

For too long, utilization management (UM) has been the most painful source of abrasion between health plans and healthcare providers. Care decisions are too often made by third-party vendors with opaque regression algorithms trained on old data. Providers are left wondering why medically necessary care is delayed—or denied. And patients, caught in the middle, suffer the consequences. What was intended as a validation of medical necessity has become a byword for inefficiency, and a root of
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HealthEdge and UST HealthProof Merge to Modernize Health Plans

by Fred Pennic 09/05/2025 Leave a Comment

HealthEdge and UST HealthProof Merge to Modernize Health Plans

What You Should Know:  - HealthEdge and UST HealthProof have announced the successful completion of their merger, following Bain Capital's acquisition of UST HealthProof from UST.  - The combined company will operate as HealthEdge, with its headquarters in Boston. With a reach that touches over 110 million lives in the U.S., HealthEdge is now positioned to empower health plans with modern, AI-enabled technology and services that can lower total costs and improve operational
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MCG Health and Avo Launch AI Assistant to Reduce Hospital Length of Stay

by Fred Pennic 09/05/2025 Leave a Comment

MCG Health and Avo Launch AI Assistant to Reduce Hospital Length of Stay

What You Should Know:  - MCG Health, a part of the Hearst Health network, and Avo, a clinician-created AI platform, have launched a new AI assistant designed to tackle the challenge of hospital length of stay (LOS).  - The partnership integrates recovery milestones from MCG's proprietary guidelines directly into electronic health record (EHR) workflows using Avo's new assistant. This tool gives hospitalists and case managers a real-time picture of each patient’s readiness to go
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SoundHound AI Partners with Primary Health Solutions to Deploy AI Patient Engagement Platform

by Jasmine Pennic 09/05/2025 Leave a Comment

SoundHound AI Partners with Primary Health Solutions to Deploy AI Patient Engagement Platform

What You Should Know:  - SoundHound AI, Inc., a global leader in voice and conversational AI, has partnered with Primary Health Solutions (PHS) to deploy a new AI-powered patient engagement platform.  - The initiative makes PHS one of the first Federally Qualified Healthcare Centers in the U.S. to use AI Agents to create a more seamless and engaging patient experience. Denise: Conversational AI Platform The new conversational AI platform, named "Denise" in honor of a PHS
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TigerConnect Launches Transfer Solution to Modernize Patient Transfers and Discharge

by Syed Hamza Sohail 09/05/2025 Leave a Comment

TigerConnect Launches Transfer Solution to Modernize Patient Transfers and Discharge

What You Should Know: - TigerConnect, the leading unified healthcare communications platform, today announced the general availability of TigerConnect Transfer, a purpose-built solution that modernizes how hospitals manage outbound interfacility patient transfers and discharge transport.  -  By combining bed sourcing, transport scheduling and communication in a single application, Transfer bridges the gap between hospitals and external agencies to accelerate safe patient movement.
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HHS Announces Crackdown on Information Blocking to Empower Patients and Innovators

by Fred Pennic 09/04/2025 Leave a Comment

What You Should Know: - The U.S. Department of Health and Human Services (HHS) has announced a new initiative to increase resources dedicated to curbing the practice of "information blocking". - Secretary Robert F. Kennedy, Jr. has directed HHS to take active enforcement against healthcare entities that restrict patients’ access, exchange, and use of electronic health information. Empowering Patients and Innovators The announcement states Information blocking was not allegedly a priority under the Biden Administration, but that has changed under President Trump and Secretary Kennedy. The 21st Century Cures Act of 2016 authorized the Office of the Assistant Secretary for Technology Policy/Office of the National Coordinator for Health IT (ASTP/ONC) and the HHS Office of Inspector General (OIG) to take enforcement actions to hold violators accountable. Deputy Secretary of Health and Human Services Jim O’Neill stated that unblocking the flow of health information is "critical to unleashing health IT innovation and transforming our healthcare ecosystem". Many patients rely on access to their health information to monitor chronic conditions, adhere to treatment plans, and find errors in their records. According to Acting Inspector General Juliet T. Hodgkins, providers and certain health IT entities have a "legal duty" to ensure that information flows where and when it's needed. She added that the HHS-OIG will use all available authorities to investigate and hold violators accountable. Dr. Tom Keane, Assistant Secretary for Technology Policy and National Coordinator for Health Information Technology, noted that ASTP/ONC has already begun reviewing reports of information blocking and is providing technical assistance to the OIG for investigations. Consequences of Non-Compliance The announcement serves as a warning to those still engaging in information blocking. The consequences for violators can be substantial: For healthcare providers: They could be subject to disincentives under certain CMS programs. For certified health IT developers, health information networks, or health information exchanges: They could face a civil monetary penalty of up to $1M per violation. Their certifications could also be terminated, and they could be banned from the Certification Program. The announcement is also a call to action for patients, providers, payers, and health IT companies to report alleged information blocking through ASTP/ONC’s Report Information Blocking Portal.

What You Should Know:  - The U.S. Department of Health and Human Services (HHS) has announced a new initiative to increase resources dedicated to curbing the practice of "information blocking".  - Secretary Robert F. Kennedy, Jr. has directed HHS to take active enforcement against healthcare entities that restrict patients’ access, exchange, and use of electronic health information. Empowering Patients and Innovators The announcement states Information blocking was not
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Reducing Healthcare Waste by Minimizing Reshipments to Clinics

by Guy Yehiav, President of SmartSense by Digi 09/04/2025 Leave a Comment

Reducing Healthcare Waste by Minimizing Reshipments to Clinics

An often-referenced fact is that the U.S. spends more money on healthcare than any other nation. Experts estimate that the cost of waste in the U.S. healthcare system range between $760 billion to $935 billion, about 25% of all spending. One area with strong potential for waste reduction is the minimization of reshipments to clinics. Reshipping medications to clinics is not just a logistical issue—it’s a matter of patient care and, in some cases, saving lives. Clinics frequently report missing
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AI and RCM Leader XiFin Receives New Investment, Appoints Jeff Margolis to Board

by Syed Hamza Sohail 09/04/2025 Leave a Comment

AI and RCM Leader XiFin Receives New Investment, Appoints Jeff Margolis to Board

What You Should Know: - XiFin, a leader in revenue cycle management (RCM) and billing solutions enhanced with embedded artificial intelligence (AI), today announced a new growth capital investment, as well as the addition of health IT innovator and futurist Jeff Margolis to its Board of Directors. -  The funding round builds on XiFin’s 19% year-over-year growth, driven by client adoption of its flagship next-gen platform, XiFin® Empower, and successful execution of compelling business
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Joint Ai Secures $315K to Expand AI-Powered Triage Platform for Knee and Hip Arthritis

by Syed Hamza Sohail 09/04/2025 Leave a Comment

Joint Ai Secures $315K to Expand AI-Powered Triage Platform for Knee and Hip Arthritis

What You Should Know: - Joint Ai, an AI-powered triage platform for patients with knee and hip arthritis, has received a $315,000 investment from the Richard King Mellon Foundation. - The funding will accelerate technology development, deepen strategic partnerships, and broaden nationwide access to orthopaedic surgeons. Funding from Richard King Mellon Foundation to Enhance Technology, Partnerships, and Access to Orthopaedic Care Arthritis represents a growing challenge for the U.S.
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Prominence Advisors Acquires Tegra Analytics to Unify Healthcare and Life Sciences Data

by Fred Pennic 09/04/2025 Leave a Comment

Prominence Advisors Acquires Tegra Analytics to Unify Healthcare and Life Sciences Data

What You Should Know:  - Prominence Advisors, a leader in healthcare data enablement, has announced its acquisition of Tegra Analytics, a life sciences analytics consultancy. The acquisition extends Prominence's data enablement platform into the life sciences sector, strengthening its services across providers, payers, and life sciences organizations. - The acquistion will bring together expertise from both healthcare and life sciences, along with industry-leading customer service.
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