There is a fine line that connects the cars we drive and the medical devices we occasionally use. Both connect to the internet, and as such, are exposed to cyberattacks that could compromise consumers' safety. These are not theoretical risks: Bluetooth vulnerabilities exposed millions of vehicle users to cyberattacks; a 19-year-old teenager remotely infiltrated 25 Tesla vehicles in 13 countries switching the engines on and off; Medtronic insulin pumps were hacked remotely by Whitehat
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Lessons From Oncology – How We Can Better Utilize AI for GI
Oncology is seen as an early adopter of machine learning in healthcare, and as a doctor who has been working in medical oncology for over a decade, I have seen firsthand how technology has advanced the field. Now, I work at a computer vision company that is using artificial intelligence (AI) in gastroenterology and although these areas of medicine differ, I am struck by the similarities in opportunities that technology has to help advance care and improve outcomes for patients afflicted by
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Unleashing the Power of Protocols in Critical Care
Protocol Driven Care
Often proclaimed as the most effective method of reducing costs for hospitals, standardization is said to promote quality patient care at a cost-effective price. Standardization reduces waste, makes treatment predictable and controllable, and defines clear responsibilities for all team members. Standardization leads to more efficient, less costly care, and a more consistent patient experience — outcomes that become critical as the industry accelerates the
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CalAIM and How It Is Changing Medicaid’s Narrative
On December 29, 2021, the Department of Health Care Services (DHCS) received approval of the CalAIM Section 1115 demonstration waiver, CalAIM Section 1915(b) waiver, and Medi-Cal State Plan Amendments from the federal Centers for Medicare & Medicaid Services (CMS) through December 31, 2026.
California’s fresh approach to healthcare has been in the works for a while. In 2016, the Golden State began its Whole-Person Care (WPC) pilots at the county level integrating physical
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Healthcare Is Changing, Right? Here’s 5 Reasons It’s Not.
We hear it every day, right? Articles and headlines touting “the healthcare industry is constantly evolving and changing” to be more consumer-focused and patient-centric. But is that really all that true? While ideas of innovation, news articles of the next big thing, and healthcare conferences are more exciting than actual healthcare improvements, tangible change feels…. questionable.
We can all hope for a better future, but the reality is that a number of issues continue to hold back
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Improving Physical Therapist and Patient Experiences with Technology Innovation
Today’s physical therapists are exhausted and drowning in debt from school loans. Looking at the physical therapy (PT) profession as a whole, there is an average turnover rate of 13.6%, a significant portion of the current healthcare industry’s staggering rate of 100.5% turnover, over the last 5 years, according to Daily Pay’s Healthcare Turnover Rates [2022 Edition]. What’s even more concerning is that 1 in 3 rehab professionals describe themselves as burnt-out.
What’s contributing to such
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6 Digital Business Card Use Cases to Enhance Patient Experience
The healthcare industry is undergoing digital transformation in every aspect, with more innovative approaches replacing outdated, manual practices. Healthcare’s digital overhaul includes changes that improve the overall patient experience by prioritizing convenience and access to care. However, digital transformation in healthcare doesn't solely improve the patient experience — it has also improved the experiences of healthcare professionals.
One tool changing the industry that caters
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Too Many Chatbots? What Is The Right Mix of AI/Human Interactions?
Pharmaceutical companies across the globe are currently investing in artificial intelligence (AI) to overcome challenges surrounding the support of inquiries from healthcare professionals (HCPs). In fact, according to an Informa study, 58% of life science experts believe that advanced AI agents have the potential to deliver HCP engagement experiences comparable to human experts. Blending humans and AI agents help to address rising expectations and demand for constant multichannel access to
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Fixing Broken Digital Front Doors and Combating the ‘Great Patient Disconnect’
Have you searched for something on a company’s website, then given up and called to speak to a customer service representative when you couldn’t find the answers you were looking for?
This experience is all too common – especially in healthcare.
Since 2020, digital front doors (DFDs) have become increasingly popular. And with the healthcare staff shortage projected to continue—and even worsen through at least 2025—digital entry points into healthcare for patients are more important
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Epic EHR Optimization: 8 Steps to Maximize Your Epic Investment
Epic's EHR has changed the face of healthcare, becoming the one source of truth and reporting for many organizations. It provides a wide range of comprehensive functionalities across patient experience, clinical documentation, reporting, and the revenue cycle. It has truly transformed the patient experience with portals for convenient appointment scheduling, viewing of medical records, and the ability for patients to easily communicate with their providers. It’s highly customizable and
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