The increased financial responsibility on the part of patients and developing options in telehealth and evidence-based care have made personalized, consumer-friendly information access a growing necessity for both providers and health plans.This shift has incented insurers and providers to collaboratively approach the patient both clinically and as a consumer of care. However, if a collaborative effort based on consumer experience is to work, it’s critical for these healthcare entities to focus
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A 3-Step Roadmap to Win Over Healthcare Consumers in 2018
According to Accenture, “U.S. hospitals that deliver “superior” customer experience achieve net margins that are 50 percent higher, on average, than those hospitals providing “average” customer experience.” However, as of 2017, many healthcare provider organizations continue to lag behind more progressive industries when it comes to digital consumer experience enablement, opting for traditional, outdated marketing tactics that don’t meet today’s consumers’ expectations for doing business. In
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Why Mobility Is The Secret Sauce of A Truly Effective Urgent Care Practice
For urgent care clinics, efficient patient care remains the critical goal to provide the best possible care to the largest possible number of patients in the least amount of time. Imagine being able to walk from room to room in your urgent care clinic with only an iPad loaded with custom forms which can handle anything that might happen that day. This is what a truly mobile EHR looks like, and in a dynamic medical environment like an urgent care clinic, it’s more necessary than ever. If your
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Healthcare Data Tsunami: Organizing Data in the Internet of Things Age
If you’re of a certain age, you had the opportunity to experience life before the Internet – the days before email, Facebook, and online shopping. If you wanted to send a note to your old buddy from high school, you’d pen a letter, stick a 15-cent stamp on an envelope and drop it in the mail. You might make a few purchases from a mail-order catalog, but do most of your shopping at a brick-and-mortar store.The Internet allows us to find just about everything we’ve ever wanted within one or two
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The Road to Smarter Alarm Management for Hospitals in 2018 & Beyond
Alarms are meant to command your attention. They are annoying and loud by design. In a hospital, however, alarms without management can be dangerous to patients and employees. It also reduces patient and employee satisfaction.The common strategies used by hospitals to manage alarms focus primarily or exclusively on reduction. This makes sense for several reasons:- The majority of bedside alarms are not indicative of patient deterioration;- Alarm fatigue in clinical staff is a documented patient
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Paging Dr. Siri: How AI-Integrated Digital Health Could One Day Diagnose Your Melanoma
Alexa is surging. An upgraded Siri and Samsung’s upcoming Bixby may soon compete in the home. Google is successfully catching up.Today’s virtual assistants make it feel like Artificial Intelligence (AI) is more pervasive than ever. And it is – with some substantial caveats. These agents are all powered by a combination of machine learning software and behavioral algorithms. Their “learning” is based on finding patterns in data, then (a) adjusting themselves by applying lessons learned to newly
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10 Trends You Can Expect from Healthcare in 2018
With 2017 almost in the rear-view mirror, it is time to look forward to 2018 and how healthcare will evolve in this year. The last year has been an eventful one for healthcare, from the uproar in healthcare regulations to potential mega-mergers. Needless to say, it’s a time of transition, and healthcare is in a very fluid state- evolving and expanding. There are certainly going to be new ways to keep healthcare providers and health IT pros stay engaged and excited, and here are our top 10
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4 Leading Health IT Trends That Will Continue in 2018
Several notable trends from 2017 will continue to impact the health information technology (HIT) industry in the new year. Ransomware tops the list, particularly after this May’s WannaCry worldwide cyberattack, followed closely by increased awareness of electronic prescribing of controlled substances (EPCS) as an “upstream solution” to battling the nation’s mounting opioid abuse crisis. Beyond the ongoing development of these two leading trends, HIT experts are also asking two key questions as
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3 Ways Engagement Can Drive Medicare Advantage Program Success
As the country begins open enrollment this month, many plans have ramped up their communications to members in an effort to stay top of mind for those who might be shopping for a new plan. In particular, plans are working to expand their Medicare Advantage membership because of their stability and their growth potential as more Baby Boomers retire. Since 2010, Medicare Advantage enrollment has grown 71% to cover 19.0 million beneficiaries and is expected to continue on this upward trajectory
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OpenEMR Security Vulnerability Could Expose Medical Records Impacting 90M Patients
Editor's Note: Sven Krewitt is the Senior Vulnerability Researcher for Risk Based Security, a detailed information and analysis on data breaches and vulnerability intelligence. Krewitt brings 11 years of experience as a security specialist and vulnerability researcher. He has previously worked as a Senior Security Specialist focusing on vulnerability analysis, quality assurance, and training of new employees.The first known medical vulnerability currently on record is from June 1985 and was in a
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