What You Should Know:
– Health Note, the pre-clinical intake automation platform that uses digital patient intake to prepare clinical notes for providers ahead of patient visits, announced the close of a $17M Series A financing round led by SignalFire. SignalFire is joined by UnityPoint Health, Northwell Health Holdings, the for-profit arm of Northwell Health focused on investment in early stage/growth opportunities, strategic partnerships and the cultivation of internal innovations that drive improvements in patient care and create diversified revenue streams for the health system, and Cedars Sinai Health Ventures.
– Health Note will use the funds to accelerate market expansion, expand EHR integrations and invest in further R&D to build additional offerings for clinical support.
Data Driven Digital Pre-Visit Planning Platform
Health Note is the clinically intelligent, digital pre-visit planning platform that transforms the patient experience and automates clinical EHR documentation for providers. Secure conversational texting walks patients through intake paperwork before the visit while capturing HPI and other clinically relevant information to streamline office visits from front desk to encounter.
For the patient, using Health Note is like exchanging text messages with a friend: they receive a text reminding them of the upcoming appointment with a confirmation link that begins a “conversation” with the Health Note chatbot. The conversation develops based on the patient’s answers; it’s both interactive and intelligent, using complex clinical decision trees to ask questions a doctor would ask. Health data generated by patient responses are then embedded directly into discrete fields, meaning less manual documentation for front desk and clinical staff and more informed conversations between patients and caregivers.
For the provider, using Health Note means business as usual – except that subjective clinical notes, including information such as history of present illness, chief complaint, family, medical, and social history, medication review, and other related information is ready for review directly in the EHR before the visit, instead of needing to be captured while with the patient and documented after hours.
“Health Note’s technology dramatically improves patient-provider interactions by reducing the immense administrative burden associated with patient intake, a historically manual process,” said Dr. Jill Kalman, senior vice president, chief medical officer, and deputy physician-in-chief at Northwell Health. “The automation empowers clinicians to focus more on their patients rather than administrative tasks, thereby improving our ability to deliver high-quality care.”
The ease of use and accessibility powering Health Note mean customers see an 85% patient completion rate by patients before the visit starts, leading to a 50% reduction in check-in times. Having historical clinical information readily available saves an additional 5-10 minutes per visit.