– Today, Nuance and the American Medical Association announced a partnership to pilot innovations preventing physician burnout from documentation overload.
– This partnership is a step forward in solving physician burnout and the associated costs by piloting the combination of each organization’s technologies to reduce distractions from patient care caused by increasing administrative demands.
Nuance® Communications, Inc and the American Medical Association (AMA) today announced a strategic collaboration that will pilot test the combination of each organization’s respective technologies in an effort to reduce documentation burden that distracts from patient care and demoralizes highly-trained physicians.
Impact of Documentation Overload
A recent study involving AMA experts shows that primary care physicians spend more than half of their workday keeping up with data entry administrative tasks, significantly cutting into available time for patients. Another recent study involving AMA researchers reported that physician turnover and reduced clinical hours are attributable to burnout costs of $4.6 billion, or about $7,600 per physician, in the United States each year.
“Documentation overload interferes with patient care and contributes significantly to physician burnout. Our aim is to explore technology innovation that can reduce this burden and provide physicians more time with patients, not paperwork,” said AMA CEO James L. Madara, M.D. “By working together with Nuance to leverage the incredible potential of our combined expertise and resources, we can more effectively address a major contributing factor to physician burnout.”
AMA CEO James L. Madara, M.D.
Pilot Innovations to Empower Clinical Decisions
The collaboration will leverage Nuance’s expertise in ambient clinical intelligence (ACI) – which securely facilitates the transformation of clinical conversations between patients and physicians into reliable medical chart notes – with AMA’s expertise in physician burnout prevention and healthcare informatics in a shared exploration of innovations to empower clinical decisions, enhance the quality care, and boost physician well-being.
The organizations’ mutual goal is to assess their respective innovative solutions that integrate with electronic health record (EHR) systems to prioritize time with patients rather than overload clinicians with data entry tasks. In particular, the collaboration will explore opportunities to optimize Nuance’s ACI solution working in tandem with IHMI’s clinical knowledge graph.
The AMA-Nuance collaboration is one of the multiple efforts both organizations are taking to alleviate physician burnout caused by increasing administrative and documentation demands. An energized, engaged, and resilient physician workforce is essential to achieving national health goals and there is a strong economic case for prioritizing physician well-being.
“Our collaboration with the AMA is another key step toward solving one of the most difficult and high-priority problems facing all of healthcare today – the challenge of reducing physician and other caregiver burnout so that providers can refocus on the patient,” said Mark Benjamin, CEO Nuance. “It’s also a great example of how Nuance is continuing to combine AI-powered technical innovation, domain focus, and close collaboration with trusted partners like the AMA, Microsoft, and our EHR partners to deliver solutions from which we can all benefit.”
Mark Benjamin, CEO Nuance.
