Baystate Health, a not-for-profit integrated healthcare system serving over 800,000 people throughout western Massachusetts has selected Artifact Health’s mobile query solution to improve workflow for its clinicians and expedite the accurate coding of patient records. Artifact will be rolled out as part of Baystate Health’s strategy to expand Clinical Documentation Improvement (CDI) initiatives across its health system.
Transforming Time-Consuming Physician Query Process
Traditionally, the query process is onerous and time-consuming for physicians, clinical documentation specialists, and medical coders. With Artifact Health’s HIPAA-compliant, cloud-based, mobile query platform, physicians respond to a query compliantly in seconds with as few as three taps on their smartphone.
Query activity is automatically tracked and reported, rather than manually recorded by CDI specialists and coders, and available in real-time dashboards and reports. By engaging physicians with a faster and easier process, Artifact drives improvements in the hospital and physician coding accuracy and publicly reported quality measures.
“We are proud to partner with Baystate Health to help them grow and scale their CDI program,” said Marisa MacClary, co-founder and CEO of Artifact Health. “With Artifact, hospitals and health systems give medical coders a complete record to code accurately the first time, reducing the potential for denials and expensive rebilling.”
