Serotonin-Plus, a Virginia-based medical weight loss program structured around a patented serotonin formula, has partnered with Welkin Health, a San Francisco-based digital health company specializing in patient relationship management, to scale the most important component of their program: human coaching. Welkin’s configurable technology will enable Serofit coaches to build relationships with patients and engage and support them in their weight loss goals, all at the patient’s convenience.
This “coach in a pocket” technology enables consumers to receive the same quality of support remotely as they would in a physician’s office, creating more opportunities for people looking for off-the-shelf options for weight loss.
The Serotonin-Plus program has helped over 22,000 people maximize their bodies’ natural abilities to reduce carbohydrate cravings after taking a serotonin supplement. The program focuses on real food, weekly visits with a clinical team, and access to a network of health coaches to help with behavior change. Serofit offers the same elements as Serotonin-Plus, minus physician office visits, making it ideal for people to purchase directly off the shelf, from an online retailer, or when visiting their pharmacist or urgent care doctor.
As part of the partnership, Welkin will create an instance of their configurable software platform specifically for Serofit coaches to build relationships with patients and engage them in their individual weight loss journeys at the convenience of the patient. This is an opportunity for the patient to receive the same quality of support remotely as they would in-office.
To achieve this, Serofit’s configuration of Welkin will include a personalized, intelligent workflow powered by a custom-designed curriculum and enhanced by integrations with their existing technology solutions. This will allow Serofit to optimize patient correspondence via SMS, phone, email, or the custom-branded smartphone app.
“Personal, human support is everything,” says weight loss expert Dr. Robert Posner, M.D., who created the flagship Serotonin-Plus program in 2002. “Losing weight is tremendously challenging and requires significant behavioral and lifestyle modifications. With Welkin’s powerful ‘coach in your pocket’ technology, we will cast a wider net and help prevent and reverse more chronic disease through weight loss. It will enable us to achieve what we’ve always wanted to do—offer the program to more people through retail clinics, pharmacies, and urgent care centers.”
